ECKM Mini tracks

The Mini Tracks for ECKM

      • New Challenges for KM in Healthcare and Medicine
      • ISO 30401 - Opportunities and Experiences for KM Systems
      • Managing Digital Identity in the World of Industry 4.0
      • KM, Organizational Wisdom and Spirituality
      • Creating National Knowledge Management Policy and Strategy
      • Loss of Knowledge: The Strategies of Learning?
      • Knowledge Management & Academic-industry Relationships
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New Challenges for KM in Healthcare and Medicine

Maria José Sousa
Francesca Dal Mas
Lorenzo Cobianchi
Daniele Piccolo

Mini Track Chair: Maria José Sousa, Francesca Dal Mas, Lorenzo Cobianchi and Daniele Piccolo 

ECKM 2020 Mini Track Call for Papers on New Challenges for KM in Healthcare and Medicine 

Healthcare is one of the most relevant fields in today's world, given its fundamental role in impacting on people's health and well-being. Knowledge management in healthcare is particularly crucial, given the significant changes and challenges which are affecting the sector. New technologies in healthcare practices are profoundly changing the whole scenario. For instance, new operating robots and tools allow surgery to be safer and better planned, leading to a better outcome for all stakeholders, from the patient to the operator (surgeon), from the hospital or clinic to the whole society. Automation allows collecting data that can be used both for training new physicians as well as for improving existing healthcare techniques. New technologies and datasets impact on internal procedures, including team management and the relationships with stakeholders, providing at the same time new challenges for the overall education system. Additional consequences include reporting and accountability, especially for those healthcare organizations belonging to the public sector. Investments required to support this technological shift must be transparently reported to stakeholders showing the growing intellectual capital of those organizations and their impact on organizational outcomes: better cure, life improvements, overcoming clinical bias, and so on.

The above-described premise provides new challenges for the KM and IC discipline in the healthcare and medicine sector in terms of decision-making, human resource management, internal procedures, intellectual capital and intangibles management and reporting, learning and education of physicians and healthcare professionals, among others. Theoretical, as well as practical contributions, are invited to this mini track.

Potential topics include, but are not limited to:

      • The impact of new technologies in healthcare management
      • Stakeholders' engagement in healthcare
      • Intangibles management in healthcare
      • IC reporting and accountability in healthcare organizations
      • Education in healthcare and surgery
      • Learning organizations in healthcare
      • Big data analytics in healthcare
      • Governance Models impacts on the knowledge cycle in healthcare organizations
      • New trends in Knowledge Management in healthcare.


ISO 30401 - Opportunities and Experiences for KM Systems

Mini Track Chair: : Dr. Manfred Bornemann, Society for Knowledge Management (Gesellschaft für Wissensmanagement) & Intangible Assets Consulting  

ECKM 2020 Mini Track Call for Papers on ISO 30401 - Opportunities and Experiences for KM Systems  

Since January 2019, the ISO standard 30401 for knowledge management systems is available. The standard is on the same high level as the well-received ISO 9001. The objective is to define a management reference as well as requirements for knowledge intensive organizations. The standard structure suggests making explicit the context of organizations by identifying e.g. knowledge needs of stakeholders, the life cycle of knowledge and connects these to knowledge management enablers and a knowledge management culture. Particular emphasis is on knowledge management leadership and its implication on planning as well as supporting functions. Documentation plays a crucial role, even though there are known limits. Operation of knowledge management, performance evaluation and improvement of knowledge management are relevant pillars for the knowledge management system standard, each with their own requirements on how to deliver the intended contribution for strategic objectives. This mini-track invites participants from the academic community as well as practitioners with industry background to share early insights on the application of ISO 30401. Several perspectives such as supporting the interpretation and implementation, case-study experience from industry, SME or non-profit backgrounds, auditing the KM-system standard or critical reviews are welcomed to discuss the KM standard, connecting academic communities and (industrial) application.

Suggested topics include but are not limited to:

      • Implications of a KM system standard for general application
      • Experiences and case study reports on implementing ISO 30401
      • ISO 30401 in the context of SMEs
      • Methods and instruments to support ISO 30401 requirements
      • Auditing ISO 30401 – priorities and pressure zones
      • Critical review on ISO 30401

Managing Digital Identity in the World of Industry 4.0

Mini Track Chair: Nóra Obermayer, PhD, University of Pannonia, Hungary  

ECKM 2020 Mini Track Call for Papers on Managing Digital Identity in the World of Industry 4.0  

Internet, social media tools, Industry 4.0 and artificial intelligence (AI) are increasingly part of people’s lives. New technologies open gates to many new opportunities, but otherwise raise many issues. How can we use the available information and interactive media responsibly? How confidently and critically do we use these new technologies? Are we prepared to work together with smart technologies and AI? Developing peoples’ behaviour for conscious management of digital identity is of high importance (digital attitude:  responsible use of available information and interactive media) moreover, the confident and critical use of Information Society Technologies (IST) for work, leisure and communication also gets high priority (digital competence: using digital technologies, understanding the opportunities and potential dangers of the Internet, and communicating through electronic media).

Suggested topics include but are not limited to:

      • 21st century knowledge and skills
      • Digital competence for the workforces and/or citizens
      • Challenges of Industry 4.0
      • Networked workplace and collaborative (social media) technologies

KM, Organizational Wisdom and Spirituality

Paulo Gonçalves Pinheiro
Raysa Geaquinto Rocha

Mini Track Chair: Paulo Gonçalves Pinheiro, Raysa Geaquinto Rocha, Beira Interior University and NECE Research Unit in Business Sciences  

ECKM 2020 Mini Track Call for Papers on KM, Organizational Wisdom and Spirituality  

The interest in Spirituality in Management is growing due to its influence on the organizational dynamics, such as, it capacity to increase employees satisfaction, commitment and well-being, and to create social good and economic value (Bierly, Kessler and Christensen, 2000; Nonaka and Takeuchi, 2011). Wisdom has been a topic of interest in several fields for centuries. In the last decades it has being investigated in Management, because to develop an Organizational Wisdom is necessary the efficient and efficacy utilization of knowledge in the organization. Organizational Wisdom as well organizational spirituality fosters innovation, creates social good, and economic value. Leaders have the critical role in the development of spirituality and wisdom inside the organizations.

Suggested topics include but are not limited to:

      • The impact of Ba in Organizational Wisdom and Spirituality
      • The impact of Knowledge Sharing in Organizational Wisdom and Spirituality
      • The impact of Knowledge Creation in Organizational Wisdom and Spirituality
      • New trends in Knowledge Management in Organizational Wisdom
      • New trends in Knowledge Management and Workplace Spirituality
      • New trends in Knowledge Management and Organizational Spirituality

Creating National Knowledge Management Policy and Strategy

Mini Track Chair: Prof. Dr. Mustafa Sagsan, Near East University  

ECKM 2020 Mini Track Call for Papers on Creating National Knowledge Management Policy and Strategy  

The aim of this mini track is to bring a deeper understanding on knowledge management policies, practices and strategies at the national and international levels. Both integrating the topic of information policy with knowledge policy for nations and having experiences from the best practices at the international levels play a crucial role in moving the societies to the next generations and creating a knowledge society as well. In order to successfully manage this process; public organizations, local governments, governments,  and states must take this responsibilities such as calculating the cost of knowledge policy creation for societies, planning human resources for knowledge workers, arranging regulations in a country for the knowledge policy, using smart technologies in bureaucracies, democracies and clans, organizing well-structured hierarchical charts for nations, and collaboration of the best practices among nations. Briefly, the papers are welcome to this mini track which will contribute to identifying knowledge management policy and strategy field from the theoretical and empirical perspectives.

Suggested topics include but are not limited to:

      • Managing information and knowledge in democracies, societies, bureaucracies, economies, industries and clans
      • Creating National Intellectual Capital Management Policy & Strategy
      • Interdisciplinary Approaches to National Knowledge Management Policy and Strategy
      • E-Government Applications for Public Knowledge Management
      • Theoretical Frameworks from Information Society to Knowledge Society
      • Best Practices from Country-level Experiments

Loss of Knowledge: The Strategies of Learning?

Mini Track Chair: Dr. Regina Lenart-Gansiniec, Jagiellonian University, Krakow, Poland.  

ECKM 2020 Mini Track Call for Papers on Loss of Knowledge: The Strategies of Learning?  

Loss of knowledge is a relatively new area of research. Despite growing interest in the topic, researchers in the field of unlearning and forgetting still identify a serious general lack of conceptual and empirical research. Research distinguishes between two kinds of knowledge loss in organizations. An organizational loss of knowledge can be defined as intentional or unintentional evaporation of knowledge that accumulates as a result of learning and individual and collective actions. Unlearning and forgetting as an umbrella term to explain processes through which knowledge loss is achieved in organizations. Researchers tend to use organizational unlearning and forgetting interchangeably. Although unlearning can be a form of forgetting (and vice versa), differences occur when considering the intentionality of knowledge loss. Unlearning implies doing away with obsolete and stereotyped methods, processes, techniques and know‐how and embracing the new. Forgetting implies involuntary knowledge loss. In order to understand the concept of unlearning, it is essential to first understand the concept of forgetting.

We welcome conceptual and empirical studies that promote an understanding of organizational forgetting and/or unlearning from different perspectives. Theoretical, as well as practical contributions, are invited to this mini track.

Potential topics include, but are not limited to:

      • Understanding unlearning and forgetting
      • Levels of unlearning and forgetting
      • Antecedents of unlearning and/or forgetting
      • Positive consequences of unlearning and/or forgetting
      • Negative consequences of unlearning and/or forgetting
      • Scope of unlearning and/or forgetting
      • Managing Knowledge Loss in Organizations
      • Organizational unlearning and/or forgetting as strategy
      • Organizational unlearning and/or forgetting as a critical means for organizational success
      • Dependencies and connections among units: moderators or drivers of knowledge loss

Knowledge Management & Academic-industry Relationships

Dr Conor Horan
Dr Conor Horan
Dr Clare Thornley
Dr Clare Thornley
Dr Shane Mcloughlin
Dr Shane Mcloughlin
Nkechinyem Omeife
Nkechinyem Omeife

Mini Track Chair: Dr Conor Horan, Dr Clare Thornley, Dr Shane Mcloughlin & Nkechinyem Omeife, Technological University Dublin & the Innovation Value Institute, Maynooth University  

ECKM 2020 Mini Track on Knowledge Management & Academic-industry Relationships  

Traditionally, the way we describe academic-industry relationships has adopted a knowledge transfer perspective aimed at narrowing the theory–practice divide. Variations on this theme have included discussions on the role of rigour versus relevance, pure versus applied research and challenges in translating academic knowledge into practice.  

More recently, this knowledge transfer perspective of academic-industry relationships has come under increased scrutiny. A variety of approaches has posed questions about; the nature of the gap between universities and industry; the means by which they interact; how sustainable relationships are formed, and how knowledge management (KM) theories and systems can support these relationships.  

One established approach is the modal theory of knowledge production which considers the role of the university in society. Another is the engaged scholarship approach, which argues that knowledge transfer is a failed solution. In its place, a collaborative exchange approach based on a strategy of arbitrage or joint development is argued as a better way to understand academic-practitioner relationships. Combined these critiques have brought the role of the university as a source for knowledge production in society into question.  

Through a critical understanding of engaged scholarship this track is interested in ways to improve academic-industry relationships and contributions which draw upon these and other fruitful lines of inquiry to develop an understanding of KM perspectives and practices across multiple levels of analysis within academic-industry relationships are welcome.  

      • KM practices, systems and models in academic-industry relationships
      • New and insightful frameworks, theories and perspectives on KM
      • Issues of power in KM in academic-industry relationships.
      • Academic-industry relationships as inter-organisational relationships
      • The development of modal theory of knowledge production and its implications for engaged scholarship and the role of the engaged entrepreneurial university.
      • The nature of scholarship and engaged scholarship and their implications for expanding knowledge transfer, knowledge production and knowledge creation.
      • Paradoxes, contradictions and creative tensility in academic-industry relationships.