Radical Knowledge Management: helping the humans in an AI world
Stephanie Barnes
In our rapidly evolving technological landscape, Artificial Intelligence (AI) has become an indispensable tool in managing and processing vast amounts of information. However, as AI takes centre stage, it is essential to remember the critical role humans play in creating and leveraging knowledge effectively. Enter Radical Knowledge Management, a ground-breaking approach that recognizes the symbiotic relationship between humans and AI, allowing us to harness the true power of both.
In this thought-provoking, interactive session, we delve into the concept of Radical Knowledge Management and explore how it can empower and give agency to individuals in an AI-dominated world. By emphasising the importance of human involvement, we shed light on how Radical Knowledge Management fosters innovation, creativity, and collaboration as well as sustainability and wellness all things being challenged in our current work environments.
Attendees will gain an understanding of how Radical Knowledge Management can revolutionise their approach to knowledge management and bring the humanity back to their knowledge management practices.
Unlocking the Mysteries of Knowledge Transfer: The Power of KM, Experts, and AI
Cindy Hubert, Fellow, KM, APQC, & Author, The New Edge in Knowledge: How KM Is Changing Business
From the early days of portals and expertise location to the collaborative power of wikis and shared spaces, technology has consistently given KM a much-needed boost. Despite this, the hurdles to create customer value, attain operational excellence, and drive innovation have become increasingly formidable. In today’s fast paced environment, the ability to accelerate access to expertise and disseminate “know-how” is more critical than ever before.
This conversation begins with Hubert sharing how leaders are harnessing the combined strengths of experts and AI to accelerate knowledge transfer and build on collective wisdom. Knowledge is sticky – without its strategic dissemination throughout an organization, no quantum of insight will maintain a competitive edge. Those who work smarter, fearlessly embracing collaboration with AI, are poised for success.
Hubert will expand upon proven frameworks, contemplating the integration of expert skills and processes using the powerful capabilities of AI to facilitate knowledge flow. She charts a new course on how to implement knowledge transfer, get results, and create new knowledge. Participants will leave with proven practices and fresh perspectives on the dynamic interplay between human acumen and AI to achieve sustainable knowledge transfer.