Responsible Knowledge Management in a Polarized World
Prof. Susanne Durst
In an era characterized not only by increasing polarisation and rapid information generation and dissemination, the need for responsible knowledge management seems more urgent than ever. This keynote will introduce the idea of responsible knowledge management and show how individuals, organizations, and communities could use this approach, which builds on inclusivity, trust, and constructive dialogue, to meet today’s challenges. Examples from different sectors will be presented to illustrate the potential contribution responsible knowledge management can make to society today.
The Knowledge Paradox: Navigating the future of KM with AI
Professor Alexeis Garcia Perez, Aston Business School, Aston University, UK.
Artificial intelligence (AI) is transforming Knowledge Management (KM) in profound ways. This keynote argues that the rise of AI requires a critical examination of the fundamental differences between human and artificial knowledge, with the latter defined in this keynote as data-driven and pattern-based knowledge which lacks embodied experience, understanding and ethical judgement. By offering powerful tools for knowledge discovery and automation, AI challenges core KM axioms, such as the reliance on human expertise and the assumption of knowledge as a resource. This presentation analyses these challenges and their consequences, emphasising the need for a renewed focus on human wisdom in the age of AI. It will offer insights into the evolving role of KM professionals and provide practical recommendations for building a future where human and artificial intelligence collaborate effectively.