ICTR Biographies

Below are the ICTR Biographies of the Conference and Programme Chairs, Key Note Speakers and Mini-Track Chairs.

Conference and Programme Chairs

Cândida Silva is a Professor of Technologies and Information Systems at School of Hospitality and Tourism of Polytechnic Institute of Porto (ESHT/P.PORTO), Portugal. President of Technical-Scientific Council and Head of International Relations of ESHT/P.PORTO and was Director of Department of Informatics and Mathematics of ESHT/P.PORTO. Her PhD was in in Information Systems and Technologies, Master in Industrial Engineering, and a Degree in Computer Science Engineering, all by School of Engineering of University of Minho. Candida is a principal researcher of CiTUR – Centre for Tourism Research, Development and Innovation. Researcher and a collaborator in the group of Information Systems and Technologies for the Transformation of Organizations and Society (ISTTOS) at the Algoritmi Centre of the University of Minho. She is an active member the organization committee of several national academic seminars and conferences, reviewer of several international conferences and journals, and has several scientific papers and communications.

Mónica Oliveira holds the title of Specialist in Hotel and Restaurant studies, Vice-President and professor at School of Hospitality and Tourism of the Polytechnic of Porto. She developed the training, coordination, educational guidance for Turismo de Portugal from 1998 to 2017 and was nominated by Turismo de Portugal to prepare their exams and be a member of the evaluation jury. She was also appointed as a representative of Turismo de Portugal for evaluation of the Final Assessment Tests of some Professional Courses in active service. Both her professional and research experience in Tourism and Hospitality since 1991, gives her the ability to critically analyse market needs and future trends.

Susana Silva is a full professor at School of Hospitality and Tourism of Polytechnic Institute of Porto (ESHT/P.PORTO), with master and PhD degrees in Psychology. She teaches in the degree and master courses of restaurant management, tourism, and hospitality. Currently, she is the President of Pedagogical Council and Head of Communication Office at ESHT/P.PORTO. Member of the Unit of eLearning and Pedagogical Innovation of P.PORTO (EIPP/P.PORTO) As researcher, she integrates as principal researcher CEOS.PP – Centre of organizational and social studies and as research collaborator CiTUR – Centre for Tourism Research, Development and Innovation. Her research interests are in the field of social sustainability, human resources management, leadership, communication, hard and soft skills, research methodologies, costumer behaviour applied to the field of tourism and hospitality. She has been member of the organization and scientific committee of several national and international academic seminars and conferences, and has several scientific papers and communications.

Keynote Speakers

Mini-Track Chairs

Mag. Daniel Binder studied Health Management in Tourism and teaches in German and English as a senior lecturer at FH JOANNEUM University of Applied Sciences in the fields of marketing, tourism research, destination development as well as communication and digitalization. His responsibilities also include the development of study programs and the management of research projects in (health-)tourism education and training, and (digital-)tourism research.

Prof Ana Caldeira holds a PhD in Tourism from the University of Aveiro and is an Assistant Professor at the Department of Geography and Tourism, University of Coimbra. Her research focuses on spatiotemporal tourist behaviour and on the management of tourist experiences in heritage attractions and urban destinations. She coordinated the "Evaluation study of the implementation of the Action Programmes of PROVERE in the Centro Region (2016-2018)" and currently integrates the research teams of the FCT project "TWINE - Co-creating sustainable Tourism & WINe Experiences in rural areas".

Fernanda A. Ferreira is a full Professor at the School of Hospitality and Tourism of Polytechnic of Porto, Portugal. She is Director of the Department of Information Systems and Mathematics. She holds a M.Sc. (in 2002), and a PhD in Applied Mathematics from the University of Porto (in 2007). A researcher and coordinator of UNIAG (Applied Management Research Unit, since 2013), her publications, more than 120, cover her main research interest areas Tourism Research, Hospitality Management, Industrial Organization, and Operational Research. (ORCID ID: orcid.org/0000-0002-1335-7821).

Prof Carlos Cardoso Ferreira, PhD in Geography (Regional and Local Planning) from the University of Lisbon. He is assistant Professor in the Department of Geography and Tourism, University of Coimbra, Portugal. He has coordinated several national and international projects, on tourism in coastal areas; social tourism; territorial and tourism planning and development. He is a member of the Alliance on Training and Research in Social and Fair Tourism. His research i9nterests include geography(s) of tourism; social and inclusive tourism; regional and local planning and development; tourism analytics.

Malgorzata Lesniak-Johann is a social-economic geographer and an environmentalist. Her dissertation was on “The Competitiveness of Polish – German Borderland”. Currently She is working at University of Business in Wroclaw Poland (Assistant Professor, Chair of Tourism and Recreation). She’s responsible for teaching students in the field of political and economic aspects of tourism development in regions. She cooperates with many NGO-s and Local Governments from The Lower Silesian Region supporting them with professional analysis and participating in the common projects. Malgorzata has written four books and many papers on relation on Polish-German Borderland and tourism as a development factor of regions.

Jorge Marques is Assistant Professor at the University Portucalense (UPT), researcher at REMIT - Research in Economics, Management and Information Technologies and CEGOT - Centre of Studies on Geography and Spatial Planning. He holds a PhD in Tourism, Leisure and Culture, from the University of Coimbra (Portugal). Over the last few years, he has developed research in the area of events, more specifically in the area of business events (Business Tourism)

António Melo is Professor at the School of Hospitality and Tourism, Polytechnic Institute of Porto and a member of CiTUR (Centre for Tourism Research, Development and Innovation) and CIDTFF (Research Centre on Didactics and Technology in the Education of Trainers). His educational background includes an undergraduate degree in Hotel Management, a Master Degree in Management and a PhD in Education. Antonio has more than 25 years of practical experience working in hospitality management and almost 20 years in academia.

Carla Melo is Professor at the School of Hospitality and Tourism, Polytechnic Institute of Porto, and collaborating member of CiTUR: Centre for Tourism Research, Development and Innovation. Her educational background includes an undergraduate degree in Tourism Planning & Management and a Master’s Degree in Information Management (University of Aveiro). Currently, Carla is developing her PhD research in transformational tourism experiences, and, in parallel, she also carries out research in the area of tourism education practices.

Dr Christopher Moon is a multiple award-winning eco and social entrepreneur and Senior Lecturer in eco-entrepreneurship at Middlesex University. He has a PhD from Imperial College and is a fellow of the RSA, HEA and EEUK. He was formerly Head of Sustainability at two companies and teaches sustainable tourism, sustainable business and entrepreneurship and sustainability. He has over 100 publications including in the International Journal of Hospitality Management 2018. Chris has taken tourism students to Mallorca on study tour regularly where Middlesex has an Erasmus agreement with UIB, Palma. He has presented at UIB international week and was interviewed by Spanish TV on sustainable tourism.

Alcina Nunes, PhD in Economics, is a Professor in Business and Social Sciences at the Polytechnic Institute of Bragança, Portugal. She is responsible for the bachelor degree in International Business Management (European Degree) and is an integrated member of UNIAGShe has collaborated with national and international higher education institutions throughout her academic activity, participated in research projects, and published scientific articles in conference proceedings, indexed scientific journals, and book chapters.

Prof. Dr. Birgit Phillips holds a Masters degree in transcultural communication and a PhD in education sciences and is a certified systemic coach. In her current position at the University of Graz, she leads a research project on digital literacy in tourism education. Her research interests include transformative learning, intercultural and gender studies. Her work and her teaching and research activities have provided her with opportunities at various universities in Europe, the USA and Asia.

Norberto Santos is Full Professor in the Department of Geography and Tourism at the Faculty of Arts of the University of Coimbra (Portugal), where he directs the Ph.D. in Tourism, Heritage and Territory; he is the coordinator of the RG Tourism, Heritage and Territory of the CEGOT - Centre of Studies in Geography and Spatial Planning (R&D unit of the Portuguese Scientific and Technological System). He is also the manager of the UNESCO Chair/Unitwin Cultural Tourism and Development, Paris 1 Sorbonne - Pantéon (FLUC-DGT).

Sandra Vasconcelos is Professor at the School of Hospitality and Tourism, Polytechnic Institute of Porto, and at Águeda School of Technology and Management, University of Aveiro, Portugal. She holds a PhD in Multimedia in Education and is an integrated member of the Research Centre Didactics and Technology in Education of Trainers. In addition to teaching English for Specific Purposes, she has been involved in different international projects involving mobile learning, heritage management and tourism education.

Workshop Facilitators