ECRM Biographies

Below are the ECRM Biographies of the Conference and Programme Chairs, Key Note Speakers and Mini-Track Chairs.

Conference and Programme Chairs

Professor Carlos Costa is a full professor and entrepreneur based at the University of Aveiro, Portugal. Carlos started out doing an undergraduate degree in regional and urban planning (University of Aveiro). This was followed by a specialization in tourism, at the master’s and doctoral level, at the University of Surrey, in the UK. Carlos is now Head of Department, at DEGEIT – the largest department of the University of Aveiro. With publications at the highest level, Carlos also enjoys writing down-to-earth articles for the media and for the general public. As the Director of the PhD in Marketing and Strategy, as well as of the PhD in Tourism, both at the University of Aveiro, Carlos is an inspiration to colleagues and students alike – to perform beyond their dreams and achieve new entrepreneurial heights, whatever the domain may be.

Dr. Manuel Au-Yong Oliveira is an Assistant Professor at the University of Aveiro (Department of Economics, Management, Industrial Engineering and Tourism – DEGEIT), in Portugal, where he lectures at the undergraduate, master's and doctoral levels on marketing, strategy, innovation, technology and on research methods. Manuel did an MBA at Cardiff Business School, in Wales (1992-1993) and has a Ph.D in Industrial Engineering and Management (FEUP), for which he was awarded a distinction for his thesis on innovation. Manuel has ten years of work experience with multinational corporations as well a varied experience working with smaller more entrepreneurial enterprises. At present, Manuel is the Director of the Master's Degree in Management at the University of Aveiro. Manuel is also a member of the Executive Committee of his department - DEGEIT - University of Aveiro. Manuel has a passion for teaching and education.

Key Note Speakers

Dr Paul Griffiths BSc, MEng, DBA, A.Dip.C is Professor of Banking, Finance and Fintech and Academic Director of the MSc in Banking and Fintech at the Ecole de Management de Normandie and is based at the UK Campus in Oxford. Prior to becoming a full-time academic Paul spent many years in leadership positions at global management consulting firms, serving Boards of blue-chip companies, particularly in the financial services sector. He specialises in the management of intangible assets such as intellectual capital and artificial intelligence. He helps organisations and industry sectors set up knowledge networks on technological platforms such as cognitive computing, augmented reality and blockchain. Having lived in nine and worked in 15 countries he defines himself as multicultural.

João José Pinto Ferreira got his Licenciatura in Electrical Engineering and Computers at Faculty of Engineering, University of Porto (FEUP) in 1987; MSc Electrical Engineering and Computers at FEUP in 1991; PhD in Electrical Engineering and Computers at FEUP in 1995; Habilitation in Industrial Engineering and Management in 2011. Has held several positions at the FEUP: 1987-1995: Assistant Lecturer; 1995-2003: Assistant Professor; 2003-today: Associate Professor. Since 2004, João José is the Director of the Master Degree of Innovation and Technological Entrepreneurship. With publications in the areas of Manufacturing, Information Systems and Innovation, he is co-founder and co-editor-in-chief of the Journal of Innovation Management (ISSN: 2183-0606 www.open-jim.org).

Mini Track Chairs

Dr. Serge Basini is a senior lecturer and psychometrist in the College of Business at the Technological University, Dublin. In addition to extensive teaching experience, he has published and presented nationally and internationally. He has wide-ranging experience in Human Resource Management and Marketing Research consultancy, in areas such as psychometric assessment, career development, recruitment & selection and training and development.

Dr Ben Kei Daniel, is Associate Professor in Higher Education, and the Head of Department of Higher Education Development Centre at the University of Otago, New Zealand. Prof Daniel is the convenor for Educational Technology strategic initiatives and an academic member of the IT Governance Group for the University of Otago. He obtained his PhD Jointly in Educational Technology and Artificial Intelligence in Education (AIED) from the University of Saskatchewan in Canada. His current research focuses on Big Data and Analytics in higher education. Also, he is actively researching into what constitutes “best practice teaching" in research methods.  

Workshop Facililtators 

Dr Jocene Vallack, formerly an actor, writer, director and Drama teacher, I have lectured in Research Methods at universities in Australia, and also as a volunteer in Tanzania. I held a research fellowship at Central Queensland University, and have worked in Academic Development. I now enjoy teaching Arts Education and Research Methods at James Cook University.