| Applications of eGovernment |
Challenges to eGovernment |
- New ideas for improving the public service efficiency and effectiveness;
- The case for e-Government;
- Comparison case studies in developing versus developed nations;
- E-Government for young people;
- G2G applications;
- Back-office implementation and internal adoption;
- EU e-Government policy;
- E-Government in different fields – e-justice, e-health.
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- Cyber terrorism;
- Technological limitations of citizenry;
- Language issues,
- Identity management – including authentication trust and privacy;
- How to increase take-up of e-Government services;
- E-Government project failure;
- The transition to e-Government for local governments;
- Semantics of transactions in e-Government, definitions and implementations.
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| Interoperability |
e-Government 2.0 |
- Enterprise architecture;
- Dimensions of interoperability – technical, semantic, organizational;
- Governance of interoperability;
- Maturity models, barriers to implementation and key success factors;
- Interoperability frameworks;
- Interoperability strategies.
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- Impacts of Web 2.0 in e-Government, its implications in e-Government, success and failure stories and reasons, e-Government "mashups", citizen empowerment, evaluations and challenges for the future; open access and e-Government;
- Open data and e-Government.
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| e-Democracy/e-Participation: |
Measuring e-Government/Economics of e-Government |
- How technology can improve the democratic process;
- Post-modern campaigning;
- ICT and the case of deliberative democracy;
- Using blogs and wikis to enhance participation;
- E-Government as an enabler of
public sector reform;
- Setting an e-Democracy agenda at government level;
- Citizens' wider access to ICTs, and the skills and means to generate and distribute content;
- Citizen trust in online participation and dialogue;
- The design of audience-specific consultative processes;
- Conceptualising public value;
- Deciding the correct balance between online and offline citizen/government, citizen/citizen interactions;
- Exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications).
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- The case for e-Government - can benchmarking indicators be effective;
- What are the benefits and economics of e-Government?;
- E-Government success factors and inhibitors;
- Methodologies, tools and metrics for assessing the effectiveness of e-Government;
- The role of e-Government in social and economic development;
- Attaining social value from electronic government;
- Political accountability; measuring e-Government – what benchmarks should be used?
- Payback periods;
- Web-based information quality.marking indicators be effective;
- What are the benefits and economics of e-Government?
- E-Government success factors and inhibitors;
- Methodologies, tools and metrics for assessing the effectiveness of e-Government;
- The role of e-Government in social and economic development;
- Attaining social value from electronic government; political accountability;
- Measuring e-Government – what benchmarks should be used?
- Payback periods;
- Web-based information quality.
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| Legal, agency, trust and governance issues in e-Government |
Additional topics |
- The equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement; trust charters in e-service delivery
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- Entrepreneurial processes in the information society;
- Knowledge management/intellectual capital in local/national government;
- E-I - intelligent use of systems in government;
- Penetration/use of open-source solutions in public sector; leading change in public service organisations;
- Shared services in public service delivery - the way forward; multi-Agency/partnership working;
- Information management strategies within the public sector;
- Scenario building; decision support systems;
- Single European information space; strategic leadership;
- Document management systems;
- Hierarchical government processes; can e-Government learn from e-Business?
- Mobile Government; e-procurement;
- The role of the CIO in promoting e-Government; smart cities.
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