| Paper Title | Author(s) | Page No. |
| Preface | | vii |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | x |
| Biographies of contributing authors | | xii |
| Volume One | | |
| Manpower Discipline Based on Knowledge Skills: The Case of a Consulting Company in Iranian Commercial Marine Industry | Peyman Akhavan, Reza Hosnavi, and Amir Pezeshkan | 1 |
| Attitudes Towards Changes and Organisational Learning: China and Turkey | Ruth Alas, Maaja Vadi, Halil Demirer and Necdet Bilgin | 11 |
| Beyond KM: The Management of BA in Knowing Organizations | Rivadávia Correa Drummond de Alvarenga Neto | 20 |
| Toward a Meta-Synthetic Support System for Reuse of Government Information Resource on City Travel And Traffic: Knowledge Asset Management Approaches for Beijing | Xiaomi An, Shaotong Xu, Yong Mu, Wei Wang, Xian Yang Bai, Andy Dawson, Hongqi Han | 33 |
| Knowledge-Based Construction Element Database | Marko Anzelak, Gert Morak and Wolfgang Ebner | 42 |
| The Intellectual Capital for University Ranking: A Conceptual Framework Study for Indonesian Higher Education Insitutions | Gabriel Prananingrum Aryanindita and Andy Susilo Lukito Budi | 50 |
| The Management of Trust in the Knowledge-Intensive Industrial Clusters: Institutional vs. Personal Approaches | Rita Babiliūtė and Kęstutis Kriščiūnas | 56 |
| Knowledge Management, Cultural Knowledge and Intercultural Competence | Leonard Barnett and Edward Carter
| 65 |
| Impact of Knowledge Management Created by Communities of Practice in Virtual Learning Environments | Bob Barrett
| 75 |
| The Role of Social Networking Tools on Purchasing Decision Making Process | Aurilla Aurelie Bechina and Eli Hustad | 82 |
| Exploring the use of the Academic Body of Knowledge by Practitioners: The Case of Chartered Business Valuators in Canada | Lorne Booker, Nick Bontis and Alexander Serenko
| 90 |
| Strategic Thinking Dimensions in Emergent Economies Business Education | Constantin Bratianu and Valentin Hapenciuc, Ivona Orzea, Ruxandra Rauliuc and Ovidiu Ghita | 99 |
| The Organizational Learning Process in the Design of a new Service | Delio Ignacio Castañeda and Sandra Patricia Duarte | 108 |
| Quality in Teacher Education: A Systems Thinking Approach | Rajendra Chetty
| 115 |
| Developing Personal Knowledge Management Strategies Through Problem-Based Learning | Thirathep Chonmaitree
| 123 |
| The Relationship Between Knowledge Management and Intellectual Capital in Listed Companies of Mainland China | Samuel Kai Wah Chu, Wendy Wu, Kin Hang Chan, and Olina Fu
| 129 |
| Value Creation Through Collaborative Supply Chain: Holistic Performance Enhancement Road Map | Ridha Derrouiche, Pongsak Holimchayachotikul and Komgrit Leksakul | 139 |
| Organizational Learning and Transformational Leadership in Higher Education | Irra Chrisyanti Dewi | 149 |
| Knowledge Acquisition and Sharing: A Sustainable Source of Competitive Advantage in Supply Chains | Ikechukwu Diugwu
| 157 |
| Influence of Organisational Changes on Social Networks – A longitudinal Study of Knowledge Sharing and Cooperation of PhD. Students | Eva Eckenhofer | 164 |
| The complex Intellectual Capital Characteristic of an Innovative Firm | Irene Y.H. Fan and Rongbin W.B. Lee | 172 |
| Appropriation of Software Process Improvement Standards: An Empirical Study in Software Development Organizations | Ronny Gey
| 182 |
| An Examination of Knowledge Management as a Management Fashion | Kenneth Grant
| 190 |
| Towards a Technological, Managerial, and Socio-Technical Well-Balanced KM Initiative Strategy Within Organizations | Michel Grundstein
| 200 |
| Intellectual Property Valuation Decision Support System: Towards Dynamic SMEs in Malaysia | Hezlin Harris, Kamarulzaman Ab Aziz and Mariati Norhashim | 211 |
| Managing an Assessment Process of Science Educator Needs in South Africa | Shaheed Hartley | 219 |
| A Community Framework for Knowledge Creation | Igor Hawryszkiewycz | 227 |
| Facilitating Distributed Networks of Knowledge: A Boundary Management Perspective | Eli Hustad and Aurilla Aurelie Bechina | 234 |
| Does Knowledge Stickiness Affect a Firm’s Innovation Capability? Empirical Evidence From Indonesian Furniture SMEs | Nurul Indarti
| 243 |
| Organizational Learning in Profit and Non-Profit Organizations: The Perspective of Innovative Culture Development | Brigita Janiunaite, Gintautas Cibulskas and Monika Petraite
| 253 |
| Balancing the Incentives and Controls in the Knowledge Partnership-Based Business Models | Giedrius Jucevičius
| 265 |
| Organization’s Knowing or Organizational Knowing? | Palmira Juceviciene and Vyda Mozuriuniene | 274 |
| Sourcing Knowledge for the Cluster or Business System | Robertas Jucevicius | 284 |
| Let’s innovate! Should Development Projects be Creating Learning? – a Case Study on Employee and Employer Perceptions Within a City Organization | Annukka Jyrämä, Pia Bäcklund, Heini Väisänen, and Henrikki Tikkanen | 292 |
| Managing Information Overload - Teachable Media Agents | Harri Ketamo
| 301 |
| Farmers’ Knowledge Management in Fish Disease Treatment: The Case of Smallholder Farmers in the Mekong River Delta, Vietnam | Le Nguyen Doan Khoi
| 309 |
| Developing Human Capital through Neuro-Linguistic Programming | Eric Kong | 319 |
| Main Descriptors of Professional Gestures, Regarding to Their Intergenerational Transfer | Sophie Le Bellu and Benoit Le Blanc
| 326 |
| An Integration of Domain Ontology-Based Knowledge Management and SQuaRE for Thai Local Software Companies | Pornpen Lertthasanawong and Nopasit Chakpitak
| 336 |
| The Influence of Intellectual Capital on Organizational Performance in two Contexts | Ya-Hui Ling
| 344 |
| A Lean Knowledge Life Cycle Methodology in Product Development | Maksim Maksimovic, Ahmed Al-Ashaab, Essam Shehab and Robert Sulowski | 352 |
| Knowledge Leadership in Value Networks: The Joint Effect of Trustworthiness Factors and Levers of Control. | Maurizio Massaro and Andrea Moro
| 358 |
| Generating Wealth Through Innovations: Is it Necessary to Manage Intellectual Capital? | Helen Mitchell and Dennis Viehland | 366 |
| A Knowledge Management System to Manage Knowledge in a Collaborative Software Maintenance Environment | Mohd Zali Mohd Nor, Rusli Abdullah, Masrah Azrifah Azmi Murad and Mohd Hasan Selamat | 374 |
| Measuring Intellectual Capital Performance in the Case of Romanian Public Companies | Maria Cristina Morariu
| 382 |
| The Arrival of the Generation “Y”: The Managerial Implications for French Health and Social Organizations | Bertrand Pauget and Ahmed Dammak | 395 |
| An Activity Based Costing System for Research Competency Enhancement : A Case Study of Knowledge Workers in Boromarajonani College of Nursing, Chiang Mai | Wannapa Pipattanawong, Pitipong Yodmongkon and Nopasit Chakpitak
| 404 |
| The Dark Side of Social Capital in Thai Culture: an Obstruction of Learning Process within the Social Network | Siwarit Pongsakornrungsilp | 411 |
| Volume Two | | |
| Evaluation and Response from Students and Teachers on a Preliminary Launch of an ELT Resource-based Website | Preawpan Pringprom
| 418 |
| Strategic and Operational Risk in an International Cooperation Agency: A Knowledge Management Solution | Eduardo Rodriguez, John Edwards and Angel Facundo | 427 |
| The Role of Knowledge Hierarchy Within the OLCs: Critical Success Stories of Turkish Cypriot Firms | Mustafa Sağsan and Ahmet Ertugan
| 443 |
| Migrant Labour in the Workforce | Per Øystein Saksvik, Carla Dahl-Jørgensen and Sturle Danielsen Tvedt | 458 |
| Knowledge Management Process and Audit Firm’s Performance: An Empirical Evidence | Kalsom Salleh and Fathiah Hashim | 468 |
| Value Creation Through Knowledge Management And Intellectual Capital: An Empirical Investigation | Kalsom Salleh and Ching Choo Huang | 478 |
| Learning Organisation, Knowledge Management Process and Organisational Performance: Empirical Evidence From a Public University | Kalsom Salleh and Ching Choo Huang
| 485 |
| Application of Knowledge Management to Intellectual Corpus Valorisation | Pierre Saulais and Jean-Louis Ermine | 494 |
| Leadership Behaviour Practices in Knowledge-Management Implementation | Joyce Nesamani Simson, Alan Giffin Downe, and Rohiza Ahmad | 504 |
| Why are Workers Resistant to Sharing Knowledge? | Vijayeta Srivastava | 513 |
| Critical Success Factors of Knowledge Management in Malaysian Tourism Industry | Subhacini Subramaniam, Sharmila Rani Moganadas and Kalaiarasi Sonaimuthu Anbananthan | 521 |
| Investigation of Critical Attributes of the Organizational Knowledge Culture | Šajeva Svetlana and Robertas Jucevičius | 529 |
| Learning in the Context of Inappropriate Internet use Among Students of a Provincial High School in Northern Thailand | Amarin Tawata and Pitipong Yodmongkon
| 539 |
| Intellectual Capital Reporting in Spanish Higher Education Institutions: A User Perspective | Ángel Tejada, Yolanda Ramírez and Agustín Baidez | 547 |
| Evaluating the Knowledge Sharing Performance of the Prince of Songkla University Using a Hybrid MCDM Model | Thoedtida Thipparate | 563 |
| The Competence Approach to the Creation and Updating of Academic Knowledge in the Smart Economy | Natalia Tikhomirova, Vladimir Tikhomirov, Valentina Maksimova and Yury Telnov | 555 |
| Adopting Cell Phones in the Classroom: A Study of Students’ Attitudes and Behaviors on Using Cell Phones Both in and out of the Classroom | Willard Van De Bogart
| 571 |
| Human Capital Organization of Hospital Management | Asaf Varol | 580 |
| Experiential Learning on Distance Education | Nurhayat Varol | 587 |
| Organizational Learning Rate Measurement Instruments for Business Schools | Karen Voolaid and Üllas Ehrlich
| 593 |
| A Sense-Making Analysis of Knowledge Transfer in Global Supply Chain Relationships: Case of Scientific Equipment Resellers in Thailand | Lugkana Worasinchai and Farhad Daneshgar
| 601 |
| Knowledge Elicitation in Unstructured Business Processes: The Preliminary Findings From a Case Study | Jessica Yip, W.B. Lee, Eric Tsui, and Cherie Lui | 611 |
| Some Principles Underpinning Knowledge Management Systems Development | Aboubakr Moteleb Zade and Mark Woodman | 617 |
| Effect of Strategic Learning System and Organization Structure on e-Government Performance: A Survey in Public Sector by Means of Artificial Neural Network. | Kursad Zorlu | 626 |
| PhD papers | | 637 |
| Exploring Employee Perceptions of the Relationships Among Knowledge Sharing Capability, Organisational Culture and Knowledge Sharing Success: Their Implications for HRM Practice | Hayati Abdul Jalal, Paul Toulson and David Tweed
| 639 |
| Knowledge Boundaries of the Firm in Russian Heavy Engineering Companies | Evgeny Blagov
| 647 |
| A Framework Linking Knowledge Management Practices and Healthcare Delivery Performance | Prantik Bordoloi and Nazrul Islam
| 655 |
| Slide Presentation as a Knowledge Visualization Tool for Knowledge Transfer: The Case of Information Processing Enhancement of Field Sales Force | Daranee Delorme
Dhurakij Pundit | 663 |
| Knowledge Management in e-Tourism Curriculum Design: A Knowledge Supply Chain | Jing Fu, Nopasit Chakpitak, Paul Goldsmith, Pradorn Sureephong and Taksina Kunarucks | 672 |
| Knowledge Sharing in Ego-Centered Knowledge Networks of Professionals: Role of Transactive Memory, Trust, and Reciprocity | Mahmood Ghaznavi, Martin Perry, Keri Logan and Paul Toulson
| 681 |
| Measuring Intellectual Capital for Romanian SMEs: A Comparative Analysis by Field of Activity | Bogdan-Vasile Ileanu, Claudiu Herteliu and Tudorel Andrei
| 689 |
| HRM Practices and Individual Knowledge-Sharing: An Empirical Study of Higher Education Institutions in Pakistan | Salman Iqbal, Paul Toulson and David Tweed
| 699 |
| Components of Knowledge Management in Designing a Health Volunteer Network for an Alcohol Drinking Behavior Modification Learning System | Thunyaporn Jaimung and Pitipong Yodmongkon
| 709 |
| Market Capital, Intellectual Property Rights and Economic Growth of OPEC Member Countries: A Panel Data Approach | Iman jokar Tang karami, Mehdi Taghavi and Farhad Ghaffari
| 715 |
| Raising the Research Profile of the Faculty of Humanities, Chiang Mai University | Krith Karnjanakitti, Pitipong Yodmongkon and Nopasit Chakpitak | 724 |
| Systems Archetypes and Learning Templates for Enhancing Environmental Security | Marissara Kummool, Pitipong Yodmongkon, Nopasit Chakpitak, Paul Goldsmith and Walaiporn Tantikanangkul | 731 |
| Critical Success Factors in KM-Based Innovative Business: Evidence From Systematic Reviews | Chaiyatorn Limapornvanich, Mark Gannon and Margaret Lumbers | 742 |
| Voluntary Intellectual Capital Disclosure Patterns: Empirical Evidence From the United Arab Emirates | George Majdalany, Armond Manassian and Ramzi Nekhili | 750 |
| A KM Perspective on the Progression Towards an Electronic Patient Record Within an NHS Hospital | Sara McCracken and John Edwards
| 762 |
| Organisational Learning Capabilities (OLC) Toward Knowledge Performance of Librarians: A Research Model | Mohd Shamsul Mohd Shoid, Norliya Ahmad Kassim, Mohd Idzwan Mohd Salleh | 771 |
| The Role of key Intangible Performance Indicators for Organisational Success | Hee Song Ng, Daisy Mui Hung Kee and Matthew Brannan | 779 |
| Intellectual Capital Efficiency, Innovation Capital and Firm’s Performance in Malaysian Technology | Azlina Rahim, Ruhaya Atan and Amrizah Kamaluddin | 788 |
| GRC: An Intellectual Capital Model for the Faculty of Affiliated Universities in Thailand | Paipan Thanalerdsopit, Napat Harnpornchai, Pitipong Yodmongkol and Komsak Meksamoot | 797 |
| Using Ontologies for Knowledge Management: The Chaipattana Aerator Project | Jirawit Yanchinda, Pitipong Yodmongkon, Nopasit Chakpitak and Paul Goldsmith | 806 |
| Knowledge Management in the East: A Chinese Manufacturing Case Study | Lei Ye, David Tweed and Paul Toulson
| 818 |
