| Paper Title | Author(s) | Page No |
| Preface | | vi |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | vii |
| Biographies of contributing authors | | viii |
| Knowledge Sharing: A Bibliometric Analysis of Open-Access Knowledge Management Journals | Szarina Abdullah and Hazila Timan | 1 |
| The Romanian Training Market in the Field of Human Capital Development : Case Study on the Impact of Universities as Training Programmes Suppliers on Regional Development | Madela Abrudan and Anca Dodescu | 9 |
| Optimized for Growth: Case Study of a Sales Organization | Mary Adams and Verna Allee | 16 |
| Building a Knowledge Management Model at Brazil's Embrapa (Brazilian Agricultural Research Corporation): Towards a Knowledge-Based View of Organizations | Rivadávia Correa Drummond de Alvarenga Neto and Job Lúcio Gomes Vieira | 26 |
| Framework for Managing National Research Project Records as Knowledge Assets: Integrated use of Lifecycle, Continuum and Ecosystem Knowledge Management Methodologies | Xiaomi An, Andy Dawson, Xianyang Bai and Wang Wang | 37 |
| Knowledge Management and Organizational Innovativeness in Iranian Banking Industry | Maryam Bidmeshgipour, Rosmini Omar and Wan Khairuzzaman | 47 |
| Communicating Intangibles Prior to Assets: The Traces of Knowledge | Daniel Brännström | 61 |
| Developing a Knowledge Management Maturity Model Towards Government Organisations Competitiveness | Mohamed Buheji and Jamal Al-Zayer | 68 |
| Knowledge Management in Professional Soccer | Osvaldo Cairó and Juan Bottinelli | 79 |
| Application of IT Tools in KMS Within a Social Ecology | Osvaldo Cairó and Nora Tejeda-Hernández | 87 |
| Capturing and Reporting of Structural Capital in the Quality Management Process: A Case Study in a Batteries Manufacturing Company | Percy Chi Wai Chan and W.B. Lee | 95 |
| Information Seeking Behavior of Police Officers in Hong Kong: An Exploratory Study | Kwai Nga Laam Chan, Apple Chan Kwan Yi, Jasmine Fu Ho Ching and Peter Warning | 108 |
| Performance of the Operational Headquarters eBusiness on the war Room Process | Lin Yao Chin and Tsai Ping Heng | 122 |
| International Strategic Alliance and Organisational Learning: Factors for Promoting Learning: A Malaysian Case | Zuraina Dato Mansor | 130 |
| The Intelligent Enterprise: Knowledge-Driven Category Management | Basel Dayyani | 138 |
| An Examination of two Grand-Theories of IC as Barriers to the use of IC Concepts | John Dumay | 146 |
| Knowledge Transfer and Relationship Building Among Students, the Small Business Community and the University | Lian Dumouchel | 154 |
| Management of Innovation in Hospitals: From the Introduction of a new Health Information Technology to Organizational Performance | Pouyan Esmaeilzadeh, Murali Sambasivan and Naresh Kumar | 161 |
| Intellectual Capital and Knowledge Management Practices in Health Systems | Paula Pinto Ferreira, Paulo Pinheiro, Ricardo Rodrigues and Rui Pinto | 170 |
| Learning and Knowledge in the context of Absorptive Capacity | Manuel Fialho Franganito | 178 |
| Post-Merger Knowledge Transfer: Examining Antecedent Structural Complexity | Terrill Frantz and Kathleen Carley | 190 |
| Identification and Classification of R&D Managers’ Tacit Knowledge: Case Study of an R&D Institute, Active in the oil, gas and Petrochemical Industry | Hossein Ghasemi, Nazanin Gholami and Babak Akhgar | 200 |
| Knowledge Management, an Enduring Fashion | Kenneth Grant | 207 |
| Smarter Innovation Networks in Enterprises | Xin-jian Gu, Feng Dai, Lu-sha Zhen,Wei Zhang, Qiu-Hao Yang,Ye Zhang and Chen-Yong Du | 221 |
| The Formulaic and Embryonic Dimensions of Knowledge Management Strategy: A Social Practice Perspective | Yassaman Imani | 229 |
| Culture vs. Cultures of Innovation: Conceptual Framework and Parameters for Assessment | Giedrius Jucevičius | 236 |
| The Role of Image and Reputation as Intangible Resources in Non-Profit Organisations: A Relationship Management Perspective | Eric Kong and Mark Farrell | 245 |
| An Organizational Learning Method Developed by Extracting Organizational Knowledge Based on an Analysis of Activity Logs | Aoyama Kouji, Watanabe Shunichi and Obata Akihiko | 253 |
| On Possibilities to Develop Cross-border Knowledge Region: The Case of Tallinn (Estonia) and Helsinki (Finland) | Merle Krigul | 261 |
| Use of Market Mechanisms for Election Outcome Prediction | Richard Lackes, Erik Frank and Chris Börgermann | 269 |
| Knowledge Creation Through Development Projects | Erik Laursen | 277 |
| Free and Open-Source Software is not an Emerging Property but Rather the Result of Studied Design | Paolo Magrassi | 285 |
| Critical Evaluation of Strategies for Value Creation in Knowledge Driven Organisations | Pascal Massawe Anne James and Alison Todman | 293 |
| Reporting of Intellectual Capital from the Romanian Companies’ Perspective | Maria Cristina Morariu | 302 |
| Investigating Knowledge Management Systems Development In Practice: A Case Study of a Small Marketing Consultancy | Aboubakr Moteleb, Mark Woodman and Daniel Cudjoe | 311 |
| Knowledge-Intensive Collaboration to Combat Cyber Crime in the Asia Pacific Region | Daniel Ng and Eric Tsui | 323 |
| The Choice of Intellectual Capital Statements in Systems Integration in a Leading High-Tech Company | Mauro Paoloni, Paola Paoloni, Paola Demartini, MariaVittoria Guidotti and Massimiliano Celli | 331 |
| Communication and Knowledge-Sharing Set-ups Within International Engineering Companies | Dan Paulin | 341 |
| Networks of Interorganisational Knowledge Development Within the Open Innovation Context: The Case of R&D Intensive Start-ups | Monika Petraitė and Brigita Janiūnaitė | 351 |
| Acquisition of Experience-Based Knowledge from the Swedish Armed Forces International Missions; a Comparison Between Groups and Individuals | Ulrica Pettersson | 360 |
| Resource Scarcity in the Context of Access to Information in the Knowledge Economy and its Impact on Technological Progresses | Melinda Plescan and Andrei Stefan Nestian | 367 |
| Intellectual Capital Performance and Government Ownership: An Analysis of Indonesian Banks | Ronny Prabowo and Like Soegiono | 373 |
| How do key Performance Indicators Metrics Help Advance Knowledge Management and Ensure its Sustainability? | Mohamed Rabhi | 381 |
| Identifying Stakeholders in the Andalusian Agency of Health Care Quality | Víctor Reyes-Alcázar, Marta Casas-Delgado and Antonio Torres-Olivera | 387 |
| The Board of Directors, Executives and Risk Knowledge Management | Eduardo Rodriguez, John Edwards and David Koenig | 394 |
| An Empirical Test of the Knowledge Management Life Cycle Model at a Turkish Petroleum Oil Industry Firm | Mustafa Sagsan and Kursat Zorlu | 405 |
| The Development of an Intellectual Capital Index for Malaysian Companies | Amanuddin Shamsuddin, Zubaidah Zainal Abidin and Huang Ching Choo | 414 |
| Investigation of the Communities of Practice in MTR Corporation's iShare Portal | Andreas Sher, Byron Tse, Danal Blessis and Donald Yu | 421 |
| Knowledge Barriers When Launching new Telecommunications for Public Safety | Kaj Suneson and Ilona Heldal | 429 |
| An Empirical Study of Knowledge Management Effectiveness and Organizational Innovation in Malaysian Manufacturing Firms | Cheng Ling Tan and Aizzat Mohd Nasurdin | 439 |
| The Contribution of Knowledge Management to eBusiness Activities | Flávio Tiago, Teresa Borges Tiago, João Pedro Couto, | 448 |
| The Management of Academic Knowledge Based on Organizational Learning | Vladimir Tikhomirov, Natalia Tikhomirova, Valentina Maksimova and Yuriy Telnov | 458 |
| Knowledge Management on Student Centered Learning Methods | Nurhayat Varol | 466 |
| Social Network Analysis: A Case Study in Turkey | Asaf Varol and Ozgur Aydin | 471 |
| Universities’ Organizational Learning Rate Dependence on the Level of Participation in the Higher Education Market: The Case Study of Estonia | Karen Voolaid and Üllas Ehrlich | 480 |
| Academic Vocational Training: Searching for a new Paradigm | Søren Willert, Hanne Dauer Keller and Nikolaj Stegeager | 489 |
| Intergenerational Knowledge Transfer in the Workplace: a Sociologcial Perspective | Wang Xin and Dong Xiaoying | 498 |
| Case Study of Knowledge Management in the China Academy of Launch Vehicle Technology | Zhang Ye, du chen-yong, Zhang Tao,Zhao Wen, Peng Jian, Dong Jian-feng | 507 |
| Using Risk Assessment Technique to Consolidate Indicators in IC Process: Case Study of Suanboonyophatham School | Pitipong Yodmongkon | 514 |
| Communities of Practice for Open Innovation: Enabling Organizational Creativity? | Anna Yström, Susanne Ollila, Tobias Fredberg and Maria Elmquist | 524 |
| Social Technographics and Business Strategies | Li-Zhong Zhang | 531 |
| A Study of the Similarity in Mental Models and Team Performance | Tracy Zou and W. B. Lee | 536 |
| PhD Research Papers | | |
| Organisational Cultural Values for Successful Knowledge Sharing: The Case of Malaysia | Hayati Abdul Jalal, Paul Toulson, David Tweed | 547 |
| Intellectual Capital Reporting: An Innovative Model to Represent Company’s Invisible Asset | Domenico Celenza, Fabio Nappo and Rosa Lombardi | 555 |
| Distributed leadership in Communities of Practice: The Case of the United Nations | Nima Fallah | 567 |
| The Impact of HRM Practices on Organisational Capability Mediated by Knowledge Sharing: A Conceptual Model | Salman Iqbal1, Paul Toulson and David Tweed | 575 |
| The Moderating Effect of Organisation Culture on Intellectual Capital and Organisational Effectiveness Relationships | Amrizah Kamaluddin and Rashidah Abdul Rahman | 584 |
| Demystifying Organizational Learning: A Case Study of IBM’s Corporate Volunteer Program | Ayse Kok | 596 |
| Tacit Knowledge in Nuclear Power Plants: Content, Characteristics and Sharing | Tanja Kuronen-Mattila | 605 |
| Cross-Border Cooperation: Organisation's Role in Enhancement of Knowledge and Innovation in a Region | Katri-Liis Lepik | 613 |
| Phenomena Driving Knowledge Management Practice | Patrick Onions | 618 |
| From intangibles Identification to Requirements for Intangibles Management | Diana Penciuc Marie-Hélène Abel and Didier Van Den Abeele | 628 |
| Intellectual Capital Efficiency in Malaysian Public Companies: A Longitudinal Study | Azlina Rahim, Ruhaya Atan and Amrizah Kamaluddin | 635 |
| The Meaning of Social Interaction within Open Innovation Projects in an Academic Context | Kati Vehmas | 644 |
| An Empirical Study of the Impact of Intellectual Capital Performance on Business Performance | Ka Yin Yu, Hing Tai Ng, Wai Kwan Wong, Kai Wah Samuel Chu and Kin Hang Chan | 650 |
| Work in Progress | | |
| Consulting Engineering Firms as Learning Organization | Mohammad Hussein Mortazavi | 663 |
