| Paper Title | Author(s) | Page No |
| Conference Committee | | v |
| Preface | | vii |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | viii |
| Biographies of contributing authors | | ix |
| Systems Thinking: Whether you use it or not is the Road to KM! | Bashar Ababneh, John Edwards and Matthew Hall
Aston University, Birmingham, UK | 1 |
| Knowledge Sharing via the E-MEMORAe2.0 Platform | Marie-Hélène Abel and Adeline Leblanc
Université de Technologie de Compiègne, Heudiasyc, France | 10 |
| Implementation of a Knowledge Management Process Within the Brazilian Organizational Context: the ONS (National Operator of the Interconnected Power System) Experience | Rivadávia Correa Drummond de Alvarenga Neto1 Renato Rocha Souza2, Jairo Gomes Queiroz3 and Hermes Chipp3
1Fundação Dom Cabral (FDC), Brazil
2Universidade Federal de Minas Gerais, Brazil
3ONS – Brazil | 20 |
| Research and Analysis of Management Information Process in Continuous Improvement Area at Worldwide Steel Company | Gabriela Alves and Jorge Neves
FEAD, Belo Horizonte, Brazil | 31 |
| Let’s Learn Unlearning: How top Managers Conceive and Implement Knowledge Active Forgetting | Mehdi Bagherzadeh Niri1, Mohammad Hosein Rezazade Mehrizi 2 and Reza Hosnavi Atashgah1
1Department of Management and Soft Technologies, MALEK-ASHTAR University of Technology, Tehran, Iran
2GRACO research Center, ESADE Business School, Barcelona, Spain | 40 |
| How do Organizations Make use of ICTs to Cope With Organizational Complexities? A Case-Study | Pierre Barbaroux and Cécile Godé-Sanchez
Research Center of the French Air Force, Salon Air, France | 49 |
| New Design of Sustainable Development: Intellectual Value of Large Russian Companies and Factors of its Growth | Elvina Bayburina and Tatiana Golovko
State University – The Higher School of Economics, Moscow, Russia | 57 |
| Exploring Practice Interventions as Knowledge Sharing Strategies in Large Scale Building Projects | Esra Bektaş, John Heintz, Saban Ozsariyildiz and Hans Wamelink
Delft University of Technology, Netherlands | 71 |
| Computer-Aided Information Systems and Virtual Contexts | Jean-Pierre Briffaut1, 2
1Institut TELECOM-TELECOM & Management SudParis, CEMANTIC, Evry Cedex, France
2Université de Technologie de Troyes (UTT), Troyes, Cedex, France | 82 |
| Coordinated Combination of Knowledge in a KM System to Improve Work Effectiveness and Efficiency: A Knowledge Sharing Approach for Library Reference Service | Yen Bui
Drexel University, Philadelphia, PA, USA | 89 |
| Knowledge Management: the Czech Situation, Possible Solutions and the Necessity for Further Research | Vladimír Bureš1 and Richard Brunet-Thornton2
1University of Hradec Králové, Czech Republic
2IMCA/GARC, Montréal, Canada | 95 |
| Intellectual Capital in Tech Industries: a Longitudinal Study | Scott Erickson1 and Helen Rothberg2
1Ithaca College, Ithaca, USA
2Marist College, Poughkeepsie, USA | 103 |
| SPF 45: Exploring KM Strategy in a High Risk Environment | Scott Erickson1 and Helen Rothberg2
1Ithaca College, Ithaca, USA
2Marist College, Poughkeepsie, USA | 109 |
| A Complexity Framework on the Study of Knowledge Flow, Relational Capital and Innovation Capability | Irene Fan and Rongbin Lee
The Hong Kong Polytechnic University, Hung Hom, Hong Kong | 115 |
| Measuring Organizational Sustainability Performance: the Adaptive Quadruple Bottom Line Scorecard | Joseph Firestone¹, Henk Hadders² and Steven Cavaleri³
¹Knowledge Management Consortium International, Alexandria, USA
²University of Groningen, The Netherlands
³Central Connecticut State University, USA | 124 |
| Practice Makes Perfect: Growing Domain Expertise in Knowledge Intensive Enterprises | Anders Hemre
Interknowledge Technologies, Montreal, Canada | 132 |
| The Paradox of Social Capital: a Look Through the Individual Rationality | Julie Hermans1 and Thomas Lederer2
1Louvain School of Management – UCL, Louvain-la-Neuve, Belgium
2Louvain School of Management – FUNDP, Namur, Belgium | 139 |
| The Role of an Advisory Board in the Incubation Stage of a Technology-Based Start-Up | Amy Hsiao and Stephen Brown
Memorial University of Newfoundland, St. John’s, Canada | 148 |
| What is the Value of Knowledge Management Practices? | Fahmi Ibrahim and Vivien Reid
Glasgow Caledonian University, UK | 156 |
| Factors That Drive Brain Drain of Accountants in Malaysia | Junaimah Jauhar, Yusliza Mohd.Yusoff and Khoo Mei Ying
Universiti Sains Malaysia, Pulau Pinang, Malaysia | 164 |
| Prediction of Knowledge Sharing from Big Five Personality Traits via Interpersonal Trust: an Empirical Investigation | Silva Karkoulian and Yasmine Osman
Lebanese American University, Beirut, Lebanon | 177 |
| The Role of XML, Topic Maps and Ontologies in Knowledge Management | Matthew Kiner and Parag Pendharkar
Penn State Harrisburg, Middletown, PA, USA | 184 |
| Faculty Challenges in Educating International Students and Faculty on Their Home Turf | Mary McCully, Elizabeth McDaniel, and Brenda Roth
Information Resources Management College, Washington, DC, USA | 192 |
| Evaluating Knowledge Management Performance | Clemente Minonne1 and Geoff Turner2
1Switzerland and University of South Australia, Adelaide, South Australia
2Universities of Nicosia, Nicosia, Cyprus and University of South Australia, Adelaide, South Australia | 201 |
| Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods | Agnieta Pretorius and Petrie Coetzee
Tshwane University of Technology, Pretoria, South Africa | 211 |
| Cultural Distance and Knowledge Transfer within MNCs: the Case of the IT Industry in China | Cindy Qin, Prem Ramburuth and Yue Wang
University of New South Wales, Sydney, Australia | 221 |
| Challenges of Knowledge Management Implementation in an R&D Environment | Mohamed Rabhi and Fahad Al Twalah
Saudi Basic Industries Corporation (SABIC), Riyadh, Kingdom of Saudi Arabia | 231 |
| Knowledge Management Dıscıplıne: Test for an Undergraduate Program in Turkey | Mustafa Sagsan
Baskent University, Ankara, Turkey | 237 |
| An Experimental Evaluation of 3D Avatar-Based Collaboration in Comparison to Text Chat | Andreas Schmeil, Martin Eppler and Mattia Gubler
University of Lugano (USI), Lugano, Switzerland | 245 |
| Measuring Absorptive Capacity | Stephanie Schmidt
Freie Universität Berlin, Germany | 254 |
| Financial Capital to Intellectual Capital: the Search for a new Paradigm in Accounting by an Indian Corporate Sector | Dharminder Singh Ubha1 and Mahesh Joshi2
1GSSDGS Khalsa College, Patiala, India
2RMIT University, Melbourne, Australia | 261 |
| From Strategy to Knowledge Management Plan: how to Create Strategic Alignment? | Thierno Tounkara, Thierry Isckia and Jean-Louis Ermine
TELECOM & Management SudParis, France | 268 |
| Activities and Outputs of a Clinical Faculty: an Intellectual Capital Concept map | Belinda Wilkinson, Clare Beghtol and Dante Morra
University of Toronto, Canada | 280 |
| Research in Progress | | |
| A Collaborative Environment to Support and Stimulate Telecoms Innovation Through Co-Created Models and Virtual Animation | Florie Bugeaud1, 2 and Eddie Soulier1
1University of Technology of Troyes, Troyes Cedex, France
2Orange Labs, Issy-Les-Moulineaux, France | 295 |
| Intellectual Capital and Organizational Commitment | Mavis Yi-Ching Chen1 and Yung Shui Wang2
1National Taiwan Normal University, Taipei, Taiwan
2China University of Technology, Hukou, Hsinchu, Taiwan | 305 |
| Web Knowledge Discovery Trends: From Semantic Annotation to Semantic Apis | Fefie Dotsika
University of Westminster, London, UK | 314 |
| Are all Created Equal? Knowledge Transfer Tools and Regional Strategies | Beate Klingenberg and Helen Rothberg
Marist College, Poughkeepsie,USA | 321 |
| Teaching to Learn and Learning to Share: Assessing a Culture of Sharing Amongst Information and Knowledge Management Students in a Virtual Environment | Martie Mearns and Lizelle Jacobs
University of Johannesburg, Johannesburg, South Africa | 328 |
| An Exploration and Evaluation of the Activities of Business Adopters in Virtual Worlds/Metaverses | Keith Patrick
University of Westminster, London, UK | 337 |
| Readiness of Technology Transfer Recipients in Acquiring Technological Knowledge | Thanaletchumi Sathasivam, Zuriani Ismail and Ahmad Rahman Songip
University Technology Malaysia, Kuala Lumpur, Malaysia | 346 |
| Virtual Organizing in Born Global Organizations: Infrastructure, Coordination, and Identification | Lin Yan
University of Greenwich, London, UK | 358 |
