| Paper Title | Author(s) | Page |
| Preface | | vii |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | ix |
| Biographies of contributing authors | | xi |
| Human Resource Management and Knowledge Creation: A Knowledge-Based Perspective | Fida Afiouni American University of Beirut, Beirut, Lebanon | 1 |
| Employees’ Perceptions of the Learning Organization in Estonia | Maret Ahonen and Merike Kaseorg Institute of Business Administration, University of Tartu, Estonia | 9 |
| Modeling Intellectual Capital From a Bottom up Perspective | Katte Akhilesh Indian Institute of Science, Bangalore, India | 17 |
| Knowledge Management in the brazilian Agribusiness Industry: A Case Study at CTC - Centro de Tecnologia Canavieira (Sugarcane Technology Center) | Rivadávia Correa Drummond de Alvarenga Neto1 and Rogério Salles Loureiro2 1Fundação Dom Cabral (FDC), Brazil 1FEAD Minas, Mestrado Profissional em Administração, Brazil 2CTC – Centro de Tecnologia Canavieira (Sugarcane Technology Center) | 25 |
| A Meta-Model for Knowledge Management | Eckhard Ammann Reutlingen University, Reutlingen, Germany | 37 |
| The social role in Technical architectural Knowledge Based Systems: Key of KMS success? Challenges and Issues | Aurilla Aurelie Bechina Arntzen1 and Martin Nkosi Ndlela2 1Buskerud University College, Kongsberg, Norway 2Hedmark University College, Rena, Norway | 45 |
| Human Knowledge Intermediaries for Successful Knowledge Reuse and Sharing | Mohammad Behboudi and Dennis Hart Australian National University, Canberra, Australia | 53 |
| The Experiences of an Engineering Design Education Project- The Case of Prototyping the Next Generation Dishwasher Door | Anders Berglund Royal Institute of Technology, Stockholm, Sweden | 61 |
| Specificities vs Enthusiasm: Nine European Case Studies of Commercialization of Innovation | Matts Björklund1, Thomas Kalling1 and Katrin Åkerlindh2 1Institute of Economic Research at Lund University, Lund, Sweden 2Linde Gas, Sweden | 71 |
| Enhancing Knowledge Acquistion through the use of KMS | Sven Carlsson Lund University, Sweden | 79 |
| Elements of Scientometrics and Patent Bibliometric-Analysis for the Estimated Remaining Useful Life (RUL) in the Valuation of Intangible Asset | Victor Cavaller1 and Clotilde Aubertin2 1Universitat Oberta de Catalunya (UOC), Barcelona, Spain 2Nestlé Research Center, CSII Group, Lausanne, Suisse | 87 |
| Process Model Design for Knowledge Management in CMMI Organization | Prayrin Chongsringam and Nakornthip Prompoon Chulalongkorn University, Bangkok, Thailand | 97 |
| Opening the Organization Learning Black Box: A Sensemaking Approach to Articulating the Mechanics of Interpretation and Memory Processes in Learning Organizations | Kym Cowley University of Newcastle, Newcastle, Australia | 111 |
| Leadership Imperatives of the Information Age | Norman Crane, Cathryn Downes, Philip Irish, Irving Lachow, Mary McCully, Elizabeth McDaniel and Kathleen Schulin National Defense University, Washington, USA | 121 |
| The Quest for Intelligence in SME´s; Acting on External Information by Development of Internal Practices | Björn Cronquist Kristianstad University, Sweden | 129 |
| Reconciling Web Information Classification Approaches: The Methods, the Facts and the Hype | Fefie Dotsika University of Westminster, London UK | 137 |
| Non IT Based Knowledge Management Tools | Marina du Plessis University of Pretoria South Africa | 145 |
| Governmental Knowledge Assets: Combination, Access and Vulnerability under FOIA | Scott Erickson and Lynn Kistner Ithaca College, Ithaca, USA | 159 |
| Knowledge Asset Potential vs. Vulnerability: Balancing Risks | Scott Erickson1 and Helen Rothberg2 1Ithaca College, USA 2Marist College, Poughkeepsie, USA | 167 |
| The Impact of Individual and Social Attitude on Business Information Technology Knowledge Sharing: A Gender Perspective | Jose Esteves1, Victor Bohórquez1 and Lieda Amaral Souza2 1Instituto de Empresa, Madrid, Spain 2Secretaria da Receita Federal do Brasil | 173 |
| Leveraging Intellectual Capital in a Professional Services Firm: Representing and Managing Knowledge for Competitive Advantage | Evelyn Fenton The University of Reading, UK | 181 |
| How to Manage Defensive Routines in an IT Outsourcing Environment: A Case Study | Ernani Praia Filho1, Gentil Lucena Filho2 and Rejane da Costa Figueiredo3 1Technology center, Bank of Brazil, Brasília, Brazil 2Catholic University of Brasília, Brasília, Brazil 3University of Brasília, Brasília, Brazil | 189 |
| From Individual Learning to Organisational learning: A Case Study of Knowledge Flow via a Digital Collaborative Knowledge Management Platform | Laure France and Magali Ollagnier-Beldame ESC Chambéry, Le Bourget du Lac, France | 197 |
| Intellectual Capital Accounting Disharmony: Investigating Purchase Analyses in Sweden and Italy | Marco Giuliani1 and Daniel Brännström2 1University of the Marche, Italy 2Uppsala University, Sweden | 205 |
| The “Hierarchical Assessment Index”:A Model to Measure the Intangible Asset Performance | Michele Grimaldi and Livio Cricelli University of Cassino, Italy | 215 |
| Boosting the Creativity and Communication in the Innovation Processes - Preliminary Results From the Qualitative Study | Mirva Hyypiä and Satu Parjanen Lappeenranta University of Technology, Lahti Unit, Lahti, Finland | 225 |
| Public Service Productivity: How to Capture the Intangible Elements? | Aki Jääskeläinen and Antti Lönnqvist Tampere University of Technology, Finland | 233 |
| Design of PKMS for Business Innovation Based on Knowledge Management in Public Organization | Sunghyun Jee Korea Employment Information Service, Seoul, South Korea | 241 |
| Understanding why Organisations do not Apply IC Management Models | Paula Kujansivu Tampere University of Technology, Tampere, Finland | 249 |
| Effect of Virtual Teams for Learning in Innovation: Contributing and Inhibiting Factors | Hannele Lampela1, Hannu Kärkkäinen1 and Eric Stevens2 1Lappeenranta University of Technology, Lappeenranta, Finland 2ESCEM School of Business and Management, France | 257 |
| Enhancing the Reusability of Inter-Organizational Knowledge: An Ontology-based Collaborative Knowledge Management Network | Nelson Leung1, Sim Kim Lau2 and Joshua Fan2 1RMIT International University Vietnam, Vietnam 2University of Wollongong, Australia | 269 |
| Designing a Strategy Formulation Process for New, Technology-Based Firms: A Knowledge-Based Approach | Antonios Livieratos Université Paris 11 Sud, Paris, France BIC of Attika, Athens, Greece | 279 |
| Intellectual Capital Management in Practice: Assessment of Implementation and Outcomes | Antti Lönnqvist1, Virpi Sillanpää1 and Daniela Carlucci2 1Tampere University of Technology, Finland 2University of Basilicata, Italy | 289 |
| Information Release Through Internet: Empirical Evidence Towards a Company True and Fair View | Ilídio Tomás Lopes University of Coimbra, Portugal | 297 |
| Distance Education in Corporate Universities: an Analysis of Behavioral Individual Competences | Bruno Taranto Malheiros and Sandra Regina Rocha-Pinto Pontifícia Universidade Católica do Rio de Janeiro, Brasil | 307 |
| Mapping, measuring and managing capabilities for strategic benefit: The Case of AWE plc | Bernard Marr and Andrew Gregory Advanced Performance Institiute, Milton Keynes, UK | 315 |
| The Impact of Organizational Culture on Knowledge Workers’ Computer Self-Efficacy | Jerry Chad Mason1 and Emrah Orhun2 1AFLAC, Georgia, USA 2Troy University Montgomery Campus, Alabama, USA | 323 |
| Searching for an Accreditation Model of Intellectual Capital Management | Florinda Matos ISCTE, Lisboa, Portugal | 333 |
| Why Do Japanese Electronics Companies Have Central Research Institutes? | Takuya Miyamoto1 and Yoshikazu Maegawa2 1Kobe University, Japan 2Kyoto University, Japan | 341 |
| An Innovation Driven Knowledge Management Framework for SME | Nader Nada and Mahmoud Ghanem College of Computing, AAST, Alexandria, Egypt | 349 |
| Mobile Knowledge Tool-kit to Create a Paradigm Shift in Higher Education | Nader Nada, Mohamed Kholief, Shehab Tawfik, Noha Metwally College of Computing, AAST, Alexandria, Egypt | 357 |
| Dynamic Knowledge Management Toolkit | Nader Nada, Mohamed Kholief, M. Ghanem and W. Bakry College of Computing, AAST, Alexandria, Egypt | 363 |
| The Impact of Intellectual Capital and Tacit Knowledge Sharing on Organizational Performance: A Preliminary Study of Malaysian SMEs | Rohana Ngah and Abdul Razak Ibrahim Universiti Malaya, Kuala Lumpur, Malaysia | 369 |
| Knowledge Management Practices in the South African Civil Service | Ezra Ondari-Okemwa University of Fort Hare, Alice, South Africa | 377 |
| From the Daring Entrepreneurs of the Eighties to the Knowledge Entrepreneurs of Today: Past Research and Future Challenges | Haris Papoutsakis TEI of Crete, Heraklion, Greece | 389 |
| Social Networking/Social Media in a Business Context: Consequences, Concerns, Benefits? | Keith Patrick University of Westminster, London, UK | 397 |
| Success Factors of Communities of Practice in Public Administration: The Case of Catalonia’s Government | Mario Pérez-Montoro1 and Jesús Martínez2 1Department of Information Science, University of Barcelona, Spain 2Center for Legal Studies and Specialist Training, Justice Department, Generalitat, Government of Catalonia | 407 |
| Learnings from Knowledge Capture Via Positive Results Facilitation | Karla Phlypo General Motors Corporation, Detroit, Michigan, USA | 415 |
| Communities of Practice in Action--The Implementation and Use of an Enterprise-Wide Information System | Lawrence Pionke1 and Thomas Browdy2 1The Boeing Company, St. Louis, MO, USA 2Washington University at St. Louis, St. Louis, MO, USA | 421 |
| The Downsides of KM initiatives: The case of Iranian Organizations | Mohammad Hosein Rezazadeh Mehrizi, Mehdi Kazemi, Fereidoun Ghasemzadeh and Amin Ettehadtavakkol Sharif University of Technology, Tehran, Iran | 431 |
| CAD Lindley: Managing Intellectual Capital at Corporación José R. Lindley | Ramón Rivera Chú CENTRUM Católica, Lima, Peru | 439 |
| An Integrated Model for Managing Intangible Resources | Camilo Augusto Sequeira, Eloi Fernández y Fernández and Márcia Christina Borges Catholic University, Rio de Janeiro, Brazil | 451 |
| Questioning the Positive Effect of External Knowledge Transfer Incurred by Industry Attractiveness: The Case of Mobile Virtual Network Operators (MVNOs) | Evangelia Siachou and Anthony Ioannidis Athens University of Economics and Business, Athens, Greece | 461 |
| A Model for Assessment of Organizational Knowledge Based on Financial Risk Management | Marcus Spies Munich University, Germany | 471 |
| Multi-Perspective Knowledge Overlapping Analysis in the Context of Education | Ginta Stale and Inese Urpena Riga Technical University, Riga, Latvia | 479 |
| Developing a Framework for Measuring Intellectual Liabilities. Lessons from the Decline and Fall of the Roman Empire | Christiaan Stam University of Applied Sciences, the Netherlands | 485 |
| Resourceful Interactions: Social Capital, Networking and Learning in the Australian Army | Steven Talbot1 and Paddy O’Toole2 1Defence Science and Technology Organisation Edinburgh, Australia 2Flinders University South Australia | 495 |
| Assessing the Drivers of Virtual KM Impact in European Firm’s Performance: An Exploratory Analysis | Flávio Tiago, Maria Teresa Borges Tiago and João Pedro Couto University of the Azores, Rua da Mãe de Deus, Ponta Delgada, Portugal | 503 |
| Cooking with Kids: A Case Study that Combines Intergenerational Transfer of Knowledge with Service Responsibility | Vivienne Wildes The Pennsylvania State University, University Park, USA | 513 |
| Knowledge Transfer through Government – University – Industry – and Network Collaboration: The Case of Thailand | Lugkana Worasinchai1, Vincent Ribière1 and Aurélie Aurilla Arntzen Bechina2,3 1Bangkok University, Bangkok, Thailand 2College University I Buskerud, Kongsberg, Norway 3College University I Hedmark, Rena, Norway | 521 |
| The Limitations of Practice-Based Epistemology | Ali Yakhlef Stockholm University School of Business, Sweden | 531 |
| The Effects of Members’ Cognitive Ability and Emotional Intelligence on Team Outcomes: A Meta-Analytic Review | Wencang Zhou1, Hannah Rothstien1 and Xuli Shi2 1Baruch College, Graduate Center at CUNY, New York, USA 2Shanghai University, Shanghai, China | 539 |
| An Examination of Mediated Dialog between Business and Society | Paul Ziek Rutgers University, New Brunswick, Canada | 549 |
| How to Enable the Financial Valuation of Intellectual Capital using an Explanatory Theory of Learning Curve Phenomena | Yannis Zorgios1, Orestes Vlismas2 and George Venieris2 1CLMS (UK) LIMITED, Croydon, Surrey, UK 2Athens University of Economics and Business, Athens, Greece | 555 |
| Factors Study Associated with the Creation, Capture and Preservation of the Value of Intangible Assets: A Needed Approach to Debate on Management of Technological Innovation | Victor Cavaller1 and Monia Namsi2 1Universitat Oberta de Catalunya (UOC), Barcelona, Spain 2 Institut Supérieur de Comptabilité et d’Administration des Entreprises, Tunisia | 567 |