| Paper Title | Author(s) | Page No. |
| Preface | | vi |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | vii |
| Biographies of contributing authors | | x |
| Patient’s Medication Information and e-Health Development in Finland: A Case Study of a Finnish Primary Care Organization | Eeva Aarnio and Reetta Raitoharju
Turku Centre for Computer Science, Turku School of Economics, Finland | 1 |
| Evaluation of Federal and State e-Government Websites in Malaysia | Ahmad Bakeri Abu Bakar
International Islamic University Malaysia, Kuala Lumpur, Malaysia | 9 |
| Formulation of Empirical Factor Relations influencing e-Government Preparedness | Ajay Adala
Ecole Polytechnique Federale de Lausanne, Switzerland | 17 |
| e-Accessibility: A Challenge to implement e-Government Successfully | Liaqat Ali, Hamid Jahankhani, Hossein Jahankhani and Seyed Amin Mousavi
University of East London, London UK
Middlesex University, London UK | 27 |
| A Conceptual Model of Citizens’ Trust in e-Government | Hisham Alsaghier, Marilyn Ford, Anne Nguyen and Rene Hexel
Griffith University, Brisbane, Australia | 35 |
| The Success Factors of Electronic Medical Records (EMRs) Implementation through Clinical Microsystem in selected Malaysian Government Hospitals | Nik Azliza Nik Ariffin, Alwi Mohd Yunus, Rusnah Johare and Zuhaida Che Embi
Universiti Teknologi MARA (UiTM), Selangor, Malaysia | 43 |
| Election Campaigning in the Era of Web 2.0 and Social Media | Jenny Backhouse
School of Information Technology and Electrical Engineering, UNSW@ADFA Canberra, Australia | 55 |
| ‘You’ve Got Mail’: Accountability and End User Attitudes to Email Management’ | Mark Brogan and Sue Vreugdenburg
School of Computer and Information Science, Edith Cowan University, Australia | 63 |
| Motivating Dynamics Toward e-Government Policy and Implementations | Smithtana Chaijenkij and Brian Corbitt
School of Business Information Technology, RMIT University, Australia | 71 |
| Public Financial Reporting with Transparency Consideration under the Semantic Web Environment | Xiaoyi Chen1, Kokichi Futatsugi1 and Wenpeng Shang2
1Japan Advanced Institute of Science and Technology, Japan
2Graduate Gifu Shotoku Gakuen University, Japan | 81 |
| Moving Toward e-Government: The Status Quo and Prospective on Government Information Disclosure in China | Chuanfu Chen, Laichu Tang, Qiong Tang, Xiaojuan Zhang, Yundi Wang, Li Zhao and Peng Chen
Wuhan University, Wuhan, China | 91 |
| An Exploration of e-Health in the Public Sector: The Australian Perspective | Josephine Chong, Mohini Singh and Say Yen Teoh
RMIT, Melbourne, Australia | 99 |
| Local e-Government Development Philosophy in China, New Zealand, Oman, and the United Kingdom | Eric Deakins, Stuart Dillon and Hamed Al Namani
University of Waikato Management School, Hamilton, New Zealand | 109 |
| Centralised Government Telephone Information Services: A Policy Perspective | Ken Dray1 and Susan Williams2
1Performance Review Unit, New South Wales Department of Premier and Cabinet, Sydney, Australia
2Discipline of Business Information Systems, Faculty of Economics and Business, The University of Sydney, Sydney, Australia | 121 |
| Behaviour Change, Citizen Engagement and Web 2.0: The Quest for Safer Roads | Dieter Fink
Edith Cowan University, Perth, Australia | 131 |
| A Critical Evaluation of e-Government Model Implementation in Sri Lanka | Wackwella Gamage1 and Shahani Weerawarana2
1University Of Moratuwa, Sri Lanka
2ICT Agency (ICTA), Sri Lanka | 139 |
| Readiness to G2B Electronic Interactions in Russian Regions: Results of an Empirical Study | Anastasia Golubeva and Olga Patokina
St. Petersburg State University, Russia | 151 |
| Assessing Performance of e-Government Services for Business Users | Reiko Gotoh
Ibaraki University, Japan | 161 |
| Making e-Government Research Designs Visible: Reflexivity and Collaborative Research | Catherine Hardy and Susan Williams
The University of Sydney, Australia | 171 |
| Political Issues in ICT Implementation in Local Government | Rugayah Hashim
University Technology Mara, Shah Alam, Selangor, Malaysia | 179 |
| The Constitution and Governance of Time Through e-Government | Paul Henman
University of Queensland, Brisbane, Australia | 187 |
| Digital Identities in e-Government; Issues and Perspectives on PKI-based Authentication Methods | Patrik Hitzelberger, Christian Mousel, Paulo Da Silva Carvalho and Fernand Feltz
Centre de Recherche Public, Belvaux, Luxembourg | 195 |
| Benchmarking the Adoption of e-Government: A Comparative Study Between Australian City Councils and UK City Councils | Chowdhury Hossan, David Brown and Timothy Bartam
La Trobe University, Melbourne, Australia | 201 |
| Modeling e-Election with Service Oriented Architecture (SOA) Approach | Mohamadtaghi Isaai1, Fatemeh Firoozi2 and Mahmoodreza Hemyari2
1University of Sharif, Iran
2Industrial Management Institute, Iran | 211 |
| Business Rules and Services Ontologies Development Environment | Aqueo Kamada1,2, Adriana Figueiredo1 and Marcos Rodrigues1
1CTI, Rod. Dom Pedro I, Campinas, SP, Brazil
2Unicamp, Cidade Universitária, Zeferino Vaz, Campinas, Brazil | 225 |
| Exploring the Factors that affect e-Government Implementation in Jordan; A Longitudinal Analysis | Raed Kareem Kanaan, Christine Fidler and Simon Rogerson
De Montfort University, Leicester, UK | 237 |
| Towards Legally Binding Online Elections in Germany | Lucie Langer
Darmstadt University of Technology, Germany | 247 |
| Secure and Practical Online Elections via Voting Service Provider | Lucie Langer, Axel Schmidt and Johannes Buchmann
Technische Universität Darmstadt, Darmstadt, Germany | 255 |
| Enhancement of the Performance of Administrative Systems and e-Government Services in Hungary in Correlation with EU Funding | Gabor Laszlo
Budapest Tech Keleti Karoly, Budapest, Hungary | 263 |
| E-mail Management Knowledge and Recordkeeping Behaviours of New Zealand Public Servants | Miriam Lips, Anita Rapson and Tony Hooper
Victoria University of Wellington, Wellington, New Zealand | 273 |
| Designing Virtual Services for Older People at Home - OLDES | Ian McLoughlin1, Greg Maniatopoulos2, Rob Wilson2 and Mike Martin2
1Monash University, Melbourne, Australia
2Newcastle University, Newcastle-upon-Tyne, UK | 283 |
| e-Government Initiatives To Improve Service Delivery. An Evaluation of South Africa | Goonasagree Naidoo
University of South Africa, Pretoria, South Africa | 291 |
| The Role of Online Social Networking in Public Administration | Hamed Al Namani, Eric Deakins and Stuart Dillon
University of Waikato Management School, Hamilton, New Zealand | 299 |
| An Evaluation of Information quality of e-Government in Indonesia | Dahlan Nariman and Susumu Yamamoto
Ritsumeikan Asia Pacific University, Beppu-shi Oita, Japan | 309 |
| Cultural Barriers in preventing e-Government Implementation in Asia: Evidence from Japan and Vietnam | Hai Thi Thanh Nguyen
Waseda University, Tokyo, Japan | 319 |
| e-Government Evolution in EU Local Governments: A Comparative Perspective | Vicente Pina, Lourdes Torres and Sonia Royo
University of Zaragoza Gran Vía, Spain | 329 |
| How Effective is Digital Governance Worldwide? | Norma Riccucci and Marc Holzer
Rutgers University, New Jersey, USA | 339 |
| e-Government Interoperability System Development: Issue of Labour Statistic Information Management in Thailand | Apitep Saekow and Choompol Boonmee
Thammasat University Rangsit campus, Pathumthani, Thailand | 351 |
| Failed Revolution? Exploring e-Government Barriers in the Arab States | Fadi Salem and Yasar Jarrar
Dubai School of Government, Dubai, UAE | 363 |
| e-Government Service Discovery based on Citizens' Desires | Peter Salhofer and Bernd Stadlhofer
FH JOANNEUM University of Applied Sciences, Graz, Austria | 371 |
| Knowledge Management in Public Sector Organisations: A Suitable Platform for e-Government? | Kalsom Salleh1, Syed Noh Syed Ahmad1 and Syed Omar Sharifuddin Syed Ikhsan2
1Universiti Teknologi MARA, Shah Alam, Malaysia
2National Institute of Public Administration of Malaysia, Kuala Lumpur, Malaysia | 379 |
| e-Government Role in National Crisis Management | Ehsan Shahsavand Harati and Ahmad Babazadeh
University of Payamnour, Birjand, Iran | 389 |
| Change and Adaptation of Stakeholder Relationships in e-Governance | Jing Shiang
Tunghai University, Taichung, Taiwan | 397 |
| An Exploratory Analysis of the On-line Dispute Resolution Mechanism | Panagiota-Aikaterina Sidiropoulou and Evangelos Moustakas
Middlesex University, London, UK | 405 |
| A Distributed Data Warehouse for e-Mail Data Retention | Konrad Stark, Gerald Stampfel and Wilfried Gansterer
University of Vienna, Austria | 413 |
| A Six-Level Model of SMS-based eGovernment | Tony Dwi Susanto, Robert Goodwin, and Paul Calder
School of Informatics and Engineering-Flinders University, South Australia | 423 |
| The Future of Strategic e-Purchasing in e-Government – Using Data Base Analysis | John Douglas Thomson
RMIT University, Melbourne, Victoria, Australia | 431 |
| Dialoguecircles – A Case Study in Successful Online Citizen Engagement | Kevin Timms, Shibu Pal and Shaobo Ji
Carleton University, Ottawa, Canada | 441 |
| Innovation Characteristics Influencing IT Innovation Adoption: Lessons Learned from Finnish Early Childhood Education | Annukka Vahtera
Turku School of Economics, Finland | 455 |
| "The Fast Eat the Slow": The Efficacy of e-Government Supply and Demand | Jenni Viitanen
The University of Manchester, UK | 463 |
| Innovative Records Management Solutions: A Best Practice Exemplar from Local Government | Linda Wilkins1 and Paula Swatman2
1RMIT University, Melbourne, Australia
2University of South Australia, Adelaide, Australia | 471 |
| Electronic Records Management: The Missing Player in the eGov Movement | Li (Sherry) Xie
University of British Columbia, Vancouver, BC, Canada | 481 |
| Key Issues in e-Procurement Adoption: Toward New Public-Private Partnerships in Malaysia | Suzana Zambri and Akemi Takeoka Chatfield
University of Wollongong, Australia | 489 |
| A Case Study of a Semantic Search Engine for G2G Collaboration based on Intelligent Documents | Flavio Corradini, Francesco De Angelis, Federico Paoloni, Alberto Polzonetti, Barbara Re
University of Camerino, Italy | 499 |
