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Paper Title
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Author(s)
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Page
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Preface
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iii
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Biographies of Conference Chair, Programme
Chair, Keynote Speaker
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v
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Biographies of contributing authors
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vi
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Who is Managing the Business Information?
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Toon
Abcouwer and Jan Truijens
University of Amsterdam,
The Netherlands
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1
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Linking Leadership, Change and Culture in UAE
Higher Education Contexts
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John Deary
Dubai Men’s College, Higher
Colleges of Technology, Dubai, UAE.
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11
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Governance as a Force for Mitigating Risk When
Implementing ERPs in Loosely Coupled Systems
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Lois
Fitz-Gerald and Jennie Carroll
Department of Information Systems, University
of Melbourne, Victoria, Australia
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21
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Managing Stakeholders in IT Investment
Evaluations
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Lorraine
Galvin
Waterford Institute of Technology,
Ireland
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29
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A Need for Change in e-Business Management
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Varuna Godara
School of Management, University of Western Sydney, Australia
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43
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A Knowledge Based Interactive Agent Assistant
for Leadership
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Ronald
Hartung1 and Anne Håkansson2
1Science,Franklin University, Columbus,
Ohio USA
2Uppsala University, Uppsala,
Sweden
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53
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Business Process Reengineering in China: An
Empirical Study
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Xin James
He
Dolan School
of Business, Fairfield University, Fairfield,
CT 06824,
USA
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61
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A Survey of Risk Assessment for Corporate
Networks
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Philip
Irving and David Nelson
University of Sunderland, Sunderland, UK.
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71
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How Improvement of IS Governance Influence
Governments Decision when it Reorganise Hosting of Software Applications
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Björn Johansson
Jönköping International
Business School,
Jönköping University.
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79
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A Bridge Between Practice and Research: Which
Governance Vehicle Suits Best the Purpose?
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Narcisa
Jonsson and Mårten Simonsson
Royal Institute of Technology, Stockholm,
Sweden
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87
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Managing Diversity in Multicultural Arenas: An
Investigation of Social Influences Across Four Nations
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Kritika Kongsompong
Chulalongkorn University
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97
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The Impact of Board Configuration on Financial
Performance: Evidence from the Greek Service Sector
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Dimitrios
Koufopoulos and Maria-Elisavet Balta,
Brunel Business
School, Brunel
University, Uxbridge, UK
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107
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Using Availability Management to Bridge the
Gap between Business and Information Services
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Lionel
Laratte
Primavera Systems, Inc., Bala Cynwyd,
PA USA
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117
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Emotional Intelligence Inputs in a Systemic Project
Management Approach
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Olivier
Lazar and Fabrice Roy
ESC Lille, Lille, France
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123
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The Need for a New Perspective in Enterprise System
Design
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Themistokles
Lazarides1, Evangelos Drimbetas2 and Nikolaos
Sariannidis1
1Technological Institute of West Macedonia, Kozani, Greece
2Democritus University of Thrace, Komotini, Greece
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131
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Bank Marketing: How can Share of Wallet Be
Maximized? Analysis of Determinants and Obstacles
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Soumaya
Letaifa and Jean Perrien
University du Quebec A Montréal, Montreal, Canada
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139
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Management Information Searching for
Leadership and Governance
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Sam Lubbe
School of IS&T, UKZN, Private Bag
X54001, Durban;
4000
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149
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From IT Manager to CIO
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Sharm
Manwani and Phil Ives
Henley Management
College, Henley-on-Thames, UK
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157
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The Impact of Leadership and Power on
Perceptions of Creativity in the Workplace
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John
Politis
Higher Colleges of Technology, Dubai Men’s College, Dubai, United Arab
Emirates
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167
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Strategic Information Systems Planning in
Inter-Organizational Networks: Adapting SISP Approaches to Network Context
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Hannu
Salmela1 and Ton Spil2
1Turku School of Economics and Business Administration, Turku, Finland
2University of Twente, Enschede, The Netherlands
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179
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Business and IT Governance Alignment: The
Importance of Using Process Simulation
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Enrique
Silva
Industrial Information and Control Systems, Royal Institute of Technology, Sweden
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189
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The Project Management Office: What is it really
Managing? Process and System-Based vs People-Based PMOs: Data Management or
Knowledge Management
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Michel
Thiry and Olivier Lazar
ESC Lille, Lille, France
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199
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