13th European Conference on Knowledge Management - ECKM 2012
Universidad Politécnica de Cartagena, Spain
6-7 September 2012

Roman Theatre - Cartagena




María Eugenia Sánchez


Eva Martínez Caro


Inocencia Martínez


Juan Gabriel Cegarra


Helen Rothberg


Scott Erickson


Anthony Wensley

Welcome to ECKM 2012 at the Universidad Politécnica de Cartagena!

The conference will be located in the southeastern region of Spain in the Region of Murcia. Despite the intense mining, tourist and industrial exploitation that the area has suffered for centuries, the territory around Cartagena city hosts an extraordinary natural wealth and diversity, with a large number of botanical endemic species. Cartagena also holds the distinction of being the Spanish town with the most beaches (10) certified “Q for Quality” by the ICTE (Instituto para la Calidad Turística Española).

The world economy in which we are living poses challenges that lead to a realization that 'more of the same' will be difficult to sustain. This provides an illustration that, in order to create new or modified knowledge practices, strengthen customer relationships and thus positively influence customer satisfaction, organizations must be flexible in configuring (combining) knowledge and knowledge structures in a way that is appropriate for delivering value to the customer. It must simultaneously develop effective strategies for updating the knowledge of its staff members necessary for underpinning the creation and delivery of appropriate knowledge services. Thus, unlearning (forgetting) becomes a critical means for organizational success. The ECKM community of scholars has already initiated dialogue that links its particular strengths to innovation issues. This conference aims to further that dialogue by attracting leading edge work that leverages the ECKM community's in-depth understanding of learning and unlearning to better understand knowledge management. Our aim is to stimulate breakthrough research streams linking learning, unlearning and knowledge management.

We are looking forward to seeing you at Cartagena and expect lively discussions and new insights!

Your contacts for this conference are:

Registration news

Earlybird discounts are available until 28 June 2012. See the registration page for details. Please read the Earlybird condition.
Special reduced rates for Supervisors and Students attending together.
Special reduced rates for group bookings.

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment. Selected papers from the conference will be considered for publication in a special issue of the Electronic Journal of Knowledge Management. The latest issue of the journal is available to read online. Selected papers submitted to the mini track on Knowledge and process management in healthcare organizations will be considered for publication in a special issue of the Service Industry Journal published by Taylor & Francis. (click here for details) Additionally, papers submitted to the mini track on Competitive Intelligences will be considered for publication in the Journal of Intelligence Studies in Business.

Conference status

The conference organisers have received multiple requests to extend the deadline. The Conference Committee has kindly agreed to extend the Abstract Submission deadline until Saturday 3 March 2012. The conference was launched at ECKM 2011 in Germany. The call for papers closes on 16 February 2012 (extended until 3 March 2012) and the call for papers page gives more details of topics and how to submit to the conference.

In addition to the main conference topics, the advisory group invite submissions to the following mini tracks: Cultural Influences & Factors in KM chaired by Prof A G Hessami, Vegas Systems, UK: Knowledge and Organizational Learning in Healthcare Organizations co-chaired by Professors Dr. Gabriel Cepeda-Carrion, University of Seville, Spain and Dr. Juan-Gabriel Cegarra-Navarro, Universidad Politécnica de Cartagena, Spain: Knowledge in Action chaired by  Sandra Moffett, University of Ulster, UK; Creativity and Knowledge Management chaired by Prof. Dr.-Ing. Norbert Gronau, University of Potsdam, Germany: Competitive Intelligence and KM co-chaired by G. Scott Erickson, Ithaca College, Ithaca, NY and Helen N. Rothberg, Marist College, Poughkeepsie, New York, USA; Knowledge Management and Innovation, chaired by Marta-Christina Suciu, Academy of Economic Studies, Bucharest, Romania; Knowledge Strategies, chaired by Prof.dr. Constantin Bratianu, Academy of Economic Studies, Bucharest, Romania and Global Application of Social Software Applications for Knowledge Management chaired by Jan M. Pawlowski, University of Jyväskylä, Finland.

Note to Authors: Due to the large number of papers expected for this conference, the committee prefers that an author presents only one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee. Author registration (including payment) must be completed by 2 August 2012.

Take a quick look at ECKM 2011 – click the icon to view

Proceedings for previous ECKM conferences can be purchased from our bookshop by clicking on the Purchase proceedings button.

See the complete list of conferences managed by ACI.

This conference is supported by:

Updated 19 April 2012