10th European Conference on Knowledge Management ECKM 2009 Italy

Conference Programme

The programme for the conference is given below. You can download the programme in .pdf format for circulating or posting on a noticeboard. You can also download a copy of the abstract booklet.

Participants can download joining instructions here. If you require a certificate, please download, print off and bring with you to the conference for signing.

Section 1 covers Thursday 3 September – Streams A to D

Section 2 covers Thursday 3 September – Streams E to H

Section 3 covers Friday 4 September – Streams A to D

Section 4 covers Friday 4 September – Streams G to H

Section 5 covers Posters

	Wednesday 2 September 2009
18:30	Pre-Conference registration and welcome drink

	Thursday 3 September 2009
9:00	Registration and coffee
9:30	Room: Aula Magna Welcome from the conference chair: Ettore Bolisani
09:40	Welcome from the Rector of the University of Padua: Prof. Vincenzo Milanesi Welcome from the Assessor of Innovation of the Provincial Administration of Vicenza: Andrea Pellizzari
9:50	Room: Aula Magna Keynote address: *Knowledge Management and Organisational Learning: Where Technology and Socialisation meet* Irma Becerra-Fernandez, Florida International University, USA
10:45	Conference splits into streams
	Room Aula Magna Stream A: How KM affects performance Chair -	Room N1 Stream B: Web 2.0 for Knowledge Sharing Chair -	Room N2 Stream C: Frameworks Chair -	Room B2 Stream D: KM in Higher Education Chair –
11:00	A Design Option for Optimising Knowledge Worker Expertise in a South African Shared Services Centre Ramsay Mark, Harmony Consulting, Maarten Erasmus, Aurecon Group and Nicolene Barkhuizen, University of Johannesburg, Pretoria, South Africa	Wikifailure: The Limitations of Technology for Knowledge Sharing Garcia-Perez Alexeis and Robert Ayres, Cranfield University, Shrivenham, UK	Knowledge Services: A Business Framework for Knowledge Management Simard Albert, John Broome, Malcolm Drury, Brian Haddon, Bob O'Neil and Dave Pasho, Natural Resources Canada	Challenges in Knowledge Sharing in Higher Education Buckley Sheryl and Paul Giannakopoulos, University of Johannesburg, Gauteng, South Africa
11:30	Building and Sustaining Competitive Advantages Through Knowledge Management Elshafie-Mohamed Elham, Keele University, UK and Cairo University, Eygpt	Extended Architecture of Knowledge Management Systems with Web 2.0 Technologies Antonova Albena, Elissaveta Gourova and Nikolov Roumen, Sofia University, Bulgaria	Using a Four Layer Framework to Expose the Tacit Assumptions behind Business Processes Ayres Robert and Steve Smith, Cranfield University, UK	Intercultural Dialogue and KM in Romanian Higher Education: Case Study at the Bucharest University of Economics and at the Politechnica University of Bucharest Faculty of Engineering in Foreign Languages Suciu Marta-Christina, Maria Darabant, Mina Ivanovici, Bucharest University of Economics and Ana-Maria Neagu Trocmaer, Politechnica University of Bucharest, Romania (Case study)
12:00	Measuring the Effects of Knowledge Management Practices Turner Geoffrey, University of Nicosia, Cyprus and Clemente Minonne, Wissens-Management, Switzerland	Towards a Web 2.0 Scientific Publishing Industry Cuel Roberta, Diego Ponte and Alessandro Rossi, University of Trento, Italy (Case study)	A Conceptual Framework for the Application of QFD to Optimize Knowledge Management in the Field of Romanian Military Education Cosma Daniela, Vasile Carutasu and Daniela Carutasu, Nicolae Balcescu Land Forces Academy, Sibiu, Romania (Research-in-progress)	Knowledge Management Within the University Technology Transfer Process Miller Kristel, Sandra Moffett, Rodney McAdam and Michael Brennan, University of Ulster, Northern Ireland, UK (Research-in-progress)
12:30	*Lunch*	*Lunch*	*Lunch*	*Lunch*
Thurs 3 Sept	Room Aula Magna Stream A: KM and Intellectual Capital Chair -	Room N1 Stream B: Social Networks for Knowledge Sharing and management Chair -	Room N2 Stream C: KM in Industry Chair -	Room B2 Stream D: KM in Higher Education Chair –
13:45	Intellectual Capital Management Accreditation in Portuguese SMEs Matos Florinda and Albino Lopes, ISCTE Business School, Lisbon, Portugal	Knowledge Sharing with Online Social Networks Shu Wesley, Yu-Hao Chuang, Chia Sheng Lin, National Central University, Taiwan, ROC	Knowledge Acquisition of Routine Design Problems in Industrial Settings Olthof Marco, Juan Jauregui-Becker, Hans Tragter and Fred van Houten, University of Twente, Enschede, The Netherlands (Case study)	BIWiki – Using a Business Intelligence Wiki to form a Virtual Community of Practice for Portuguese Master’s Students Neto Miguel, ISEGI and Ana Maria Correia, Insituto de Apoio as Pequenas e Medias Empresa e a Inovacao, Lisbon, Portugal
14:15	Sectorial Differences in Knowledge Management Application in Hungarian Enterprises Fodor Peter and András Vajkai, University of Pécs, Hungary	Concept Definition in Knowledge Management: The Development of an Organisational Memory Scale Dunham Annette and Christopher Burt, University of Canterbury, Christchurch, New Zealand	Knowledge Management and the UK Car Manufacturing Industry: Prelimenery Study Survey Ibrahim Fahmi and Vivien Reid, Glasgow Caledonian University, UK	Monitoring Students Learning Networks Dynamics in Higher Education Secundo Giustina and Francesca Grippa, University of Salento, Italy (Case study)
14:45	Methods and Tools of a Web-based Knowledge Impact and IC Reporting Portal Neumann Gaby, Otto-von-Guericke University of Magdeburg, Germany and Eduardo Tomé, Universidade Lusíada de Famalicão, Portugal	Project Team’s Internal and External Social Networks and Their Influence on Project Performance Liang Chen, Shanghai Jiaotong University, China, Anna Wiewiora, Guy Gable and Bambang Trigunarsyah, Queensland University of Technology, Australia (Research-in-progress)	Linking Unlearning with Innovation Through Organizational Memory Cegarra-Navarro Juan-Gabriel, Universidad Politecnica de Cartagena, Gabriel Cepeda-Carrion, Universidad de Sevilla and Daniel Jimenez-Jimenez, Universidad de Murcia, Spain	Creating an Environment to Promote Knowledge Transfer from Universities Bonser Richard, University of Reading, UK
15:15	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters
Thurs 3 Sept	Room "Aula Magna" Stream A : Human aspects of KM Chair -	Room N1 Stream B: Social Networks for Knowledge Sharing and management Chair -	Room N2 Stream C: Technical Chair -	Room B2 Stream D: Communities Co Chairs –
15:45	Knowledge Leaders: Key Players in the Knowledge Creating Organisation Cairó Osvaldo, Diego Alonso and Alfredo Hernandez, ITAM, Mexico	Is the Emergence of Social Software a Source of Knowledge Management Revival? Arnzten Bechina Aurelie Aurilla, Buskerud University College, Norway and Vincent M. Ribiere, Bangkok University, Thailand	Ways of Knowing: The Effect of Data Structures on Epistemology Kelkar Amit, University of Sydney, Australia	Supporting Knowledge Management in Project Settings: The Role of Knowledge Oriented Groups Monica De Carolis and Saverino Verteramo, University of Calabria, Rende, Italy
16:15	Which Personal Values are Most Relevant to Knowledge Development through e-Learning? Insights from a Delphi Study Haag Markus, Yanqing Duan and Brian Mathews, University of Bedfordshire, Luton, UK	Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing Ignacio Renato, Remko Helms, Sjaak Brinkkemper, Utrecht University and Ard Zonnveld, Unit4Agresso, Sliedrecht, The Netherlands	Near-Duplicate Detection Based on Text Coherence Quantification D'hondt Joris, Paul-Armand Verhaegen, Joris Vertommen, Dirk Cattrysse and Joost Duflou, Centre of Industrial Management, Heverlee, Belgium	Trust Me; Its for your own good! The Problem of Systematising Personal Relationships Adelstein Jennifer, International College of Management, Sydney (ICMS) Australia
16:45	Humanistic Knowledge Management Perspective – The Case of Croatia Poloski Vokic Nina and Maja Vidovic, University of Zagreb, Croatia	A Knowledge Management Case Study in Partnership and Relationship Impact: Towards a First Class Third Sector Manville Graham, University of Southampton, Martyn Polkinghorne and Nick Petford, Bournemouth University, Poole, UK (Case study)	Simulation of Knowledge Management Processes in Mult-Agent Systems Georgieva Lilia and Imran Zia, Heriot-Watt University, Edinburgh, UK	Find Documents? No, Find people! How to Create Effective People Findability in Large Organisations Dalen Jorgen and Anne Zanussi, Halogen AS, Oslo, Norway (Case study)
17:15	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*
18:15	*Buses leave for the Conference Dinner at Villa Cordellina*
22:00	*Buses return from the conference dinner to the Continental and De La Ville Hotels*

	Wednesday 2 September 2009
18:30	Pre-Conference registration and welcome drink

	Thursday 3 September 2009
9:00	Registration and coffee
9:30	Room: Aula Magna Welcome from the conference chair: Ettore Bolisani
09:40	Welcome from the Rector of the University of Padua: Prof. Vincenzo Milanesi Welcome from the Assessor of Innovation of the Provincial Administration of Vicenza: Andrea Pellizzari
9:50	Room: Aula Magna Keynote address: *Knowledge Management and Organisational Learning: Where Technology and Socialisation meet* Irma Becerra-Fernandez, Florida International University, USA
10:45	Conference splits into streams
	Room B3 Stream E: Innovation Chair -	Room B4 Stream F: Risk Chair –	Room B5 Stream G: Knowledge Leadership and management Chair -	Room - SR (Sala Riunioni) Stream H: Mini track on Formal Modelling Co Chairs: Ettore Bolisani and Enrico Scarso
11:00	Making the Development of Technological Innovations More Efficient: An Exploratory Analysis in the Biotechnology Sector García-Muiña Fernando, Eva Pelechano-Barahona, Rey Juan Carlos University and José Emilio Navas-López, Complutense de Madrid University, Spain	Decision Mechanisms in Situations of Risk versus Situations of Positive Emotions Bouleanu Elena Luminita, Lucian Blaga University of Sibiu, Iulian Bouleanu, Radu Mitran and Anca Dinicu, Land Forces Academy, Sibiu, Romania	Trust in Organisational Knowledge Processes Blomqvist Kirsimarja, Lappeenranta School of Business, University of Technology, Finland	From Data to Knowledge Objects: Ontological Considerations with Inputs from the Public Health Domain Pozza Giandomenico, Licia Ravarotto, Instituto Zooprofilattico Sperimentale delle Venezie and Stefano Borgo, ISTC-CNR, Italy
11:30	The Role of Knowledge Management in Cultivating Technology Innovation and Entrepreneurship Hsiao Amy, Memorial University of Newfoundland, St Johns, Canada	Increasing Awareness of Disasters by Knowledge Management with Intelligent Agents Zaharia Mihai, Florin Leon and Gabriela Atanasiu, Technical University of Iasi, Romania	The Design and Implementation of a KM System Meant to Optimise the Selection of Human Resources able to Operate in the Modern Battlefield Carutasu Vasile, Daniela Cosma and Daniela Carutasu, Nicolae Balcescu Land Forces Academy, Sibiu, Romania	Modeling the Transfer of Knowledge Between Organizations: A Critical Review of the Current Literature Scarso Enrico, DGT-University of Padua, Vicenza, Italy
12:00	Integrating Knowledge and Innovation through Practice Based Thinking: Early Findings from an SME Case Study Bibikas Dimitris, South East European Research Centre, Alexandros G. Psychogios, International Faculty of The University of Sheffield, Iraklis Paraskakis, South East European Research Centre, Greece and Ana C. Vasconcelos, University of Sheffield, UK (Case Study)	People, Technology, Processes and Risk Knowledge Sharing Rodriguez Eduardo, Aston Business School EDC, Ottawa and IQAnalytics, Canada and John Edwards, Aston Business School, UK	The Challenge of Knowledge Management in SMEs: Findings from an Empirical Study Esposito Emilio, University of Naples Federico II, Pietro Evangelista, IRAT-CNR, Naples, Vicenzo Lauro, University of Bergamo and Mario Raffa, University of Naples Federico II, Italy (Research-in-progress)	A Framework for Assessing Commensurability of Semantic Web Ontologies Magee Liam, RMIT University, Melbourne, Australia (Research-in-progress)
12:30	*Lunch*	*Lunch*	*Lunch*	*Lunch*
Thurs 3 Sept	Room B3 Stream E: KM in the Health Sector Chair -	Room B4 Stream F: Risk and Security Chair –	Room B5 Stream G: Collaboration and sharing Chair -	Room - SR (Sala Riunioni) Stream H: Mini track on Formal Modelling Co Chairs: Ettore Bolisani and Enrico Scarso
13:45	Process Modeling and Knowledge Transfer in Healthcare Salassa Fabio, Politecnico di Torino, Carlo Enrico Carcangiu, Università degli Studi di Cagliari, Carlo Rafele, Politecnico di Torino and Maria Teresa Pilloni, Università degli Studi di Cagliari, Italy	Managing Risks in Crowdsourcing Innovation: An Action Research in Progress Sousa Lieda, Isabel Ramos, University of Minho, Portugal and Jose Esteves, IE Business School, Madrid, Spain	Knowledge Manipulation in Inter-Organisational Networks: A New Role for Brokers Kirkbesoglu Erdem and Mustafa Sagsan, Baskent University, Ankara, Turkey	Lexical Knowledge Extraction: An Effective Approach to Schema and Ontology Matching Po Laura, Serena Sorrentino and Sonia Bergamaschi, University of Modena and Reggio Emilia, Italy
14:15	Modelling and Mapping Tools to Help Communication and Knowledge Sharing in New Hospital Projects Kajmakoska Bisera, Maria Franca Norese and Elisa Dalmasso, Politecnico di Torino, Italy	Security Awareness: A Knowledge Management Problem Lupianna Dennis and Deirdre Lawless, Dublin Institute of Technology, Ireland	Managing Incompatible Impacts of Organizational Values on Knowledge Sharing Ghobadi Shahla and Farhad Daneshgar, University of New South Wales, Australia (Case study)	A Differential Game for Supply Chain Collaboration on Knowledge Accumulation and Management De Giovanni Pietro, ESSEC Business School, Cergy Pontoise, Paris, France (Case study)
14:45	Role and Practical Solutions of Knowledge Management in the Hungarian Pharmaceutical Industrial cluster Vajkai András and Péter Fodor, University of Pécs, Hungary	Knowledge Seeking in KM - Towards an Adapted KM Cycle Lai Han, and Margaret Graham, Northumbria University, Newcastle-upon-Tyne, UK	Collaborative Knowledge Management as an Activator of Entrepreneurship Farahzadi Sayyed Hadi and Narges Imanipour, University of Tehran, Iran (Research-in-progress)	Analysis-Oriented Decomposition of Design Processes Schotborgh Wouter, Frans Kokkeler, Hans Tragter and Fred van Houten, University of Twente, Enschede, The Netherlands
15:15	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters
Thurs 3 Sept	Room B3 Stream E: KM Planning Chair –	Room B4 Stream F: Knowledge Leaders Chair -	Room B5 Stream G: Knowledge creation and creativity Chair -	Room - SR (Sala Riunioni) Stream H: Mini track on Formal Modelling Co Chairs: Ettore Bolisani and Enrico Scarso
15:45	Knowledge Valuation Management System - Design of a Holistic System for Strategic Knowledge Planning Schorcht Hagen, Volker Nissen and Mathias Petsch, Ilmenau University of Technology, Germany	Knowledge Sharing Investigation: What is the Knowledge Sharing of Managers Like? Gaal Zoltan, Lajos Szabo, Nora Obermayer-Kovacs, Zoltan Kovacs and Aniko Csepregi, University of Pannonia, Hungary	Do Problem Solving, Critical Thinking and Creativity Play a Role in Knowledge Management? A Theoretical Mathematics Perspective Giannakopoulos Paul and Sheryl Buckley, University of Johannesburg, Gauteng, South Africa (Case study)	Formalising Knowledge as a Measurable Economic Asset: An Inter-disciplinary Approach Bolisani Ettore, University of Padua and Alessandro Oltramari, ISTC-CNR Trento, Italy
16:15	Investigating Concepts for an Interconnected Socia/Technical KM Planning Approach Aidemark Jan, Växjö University, Sweden	What Motivates Knowledge Workers Most? Some Empirical Evidence from Russia Andreeva Tatiana, Graduate School of Management, St.Petersburg State University, Russia	Modelling Procedural Knowledge Creation in Small Manufacturing Firms Through the Identification of Key Determinants Lo Storto Corrado, University of Naples Federico II, Italy (Case study)	Evaluating a Living Model of Knowledge Parboteeah Paul, Thomas Jackson and Gillian Ragsdell, Loughborough University, UK
16:45	Structures and Regularities of Knowledge Flows Schumann Christian-Andreas and Claudia Tittmann, University of Applied Sciences, Zwickau, Germany	Knowledge Management vs. IT: What is the Only Sustainable Source of Competitive Advantage Nowadays? Cairó Osvaldo, Adolfo Lozada and Jose Escabedo, ITAM, Mexico	Communicatiing of Knowledge Creation: Beyond Content, Towards Meaning Souto Patrícia, University of Tampere, Finland	Languages and Knowledge versus Modeling and Processing Vlada Marin, University of Bucharest and Adriana Sarah Nica, University of Medicine and Pharmacy Carol Davila, Bucharest, Romania
17:15	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*
18:15	*Buses leave for the Conference Dinner at Villa Cordellina*
22:00	*Buses return from the conference dinner to the Continental and De La Ville Hotels*

	Friday 4th September 2009
8:30	Registration and coffee
9:00	Room: Aula Magna Welcome from the conference chair: Ettore Bolisani
9:10	Room: Aula Magna Keynote address: *Semantics in Action* Antonio Linari, Expert System
09:40	Room: Aula Magna Keynote address: *Open Knowledge Management - The Wiki Way* Frieda Brioschi, Wikimedia Italia
10:10	*Conference splits into streams*	*Conference splits into streams*	*Conference splits into streams*	*Conference splits into streams*
	Room Aula Magna Stream A: Measuring the success of KM Chair -	Room N1 Stream B: Case Studies Chair -	Room N2 Stream C: KM Systems Development and Implementation Chair -	Room N3 Stream D: Organisational Issues Chair -
10:15	Knowledge Management Success Factors – Proposals of an Empirical Research Lehner Franz and Nicolas Haas, University of Passau, Germany	Knowledge-based Strategies: Case-Study Analysis of Local Computer Service companies Scarso Enrico and Ettore Bolisani, DGT- University of Padua, (Case study)	Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations Moffett Sandra and Anne Hinds, University of Ulster, Northern Ireland	Organizational Learning Environments in Software industry - The Case of Estonian Enterprises Puus Uuno, Tõnis Mets, Made Torokoff and Alo Tamm, University of Tartu, Estonia
10:45	A Case Study on Critical Success Factors of Knowledge Management in The Programme Environment Based on Change Management Perspective Shami Zanjani Mehdi, Mahdi Shahabadi and Ali Zare, University of Tehran, Iran (Case Study)	Monterrey: International Knowledge City? Cairó Osvaldo, Alina Suro, Ileana Basurto, José Aquino, Jorge Ayala and Efren Ramirez, ITAM, Mexico (Case study)	Towards a Practical Guide for Developing Knowledge Management Systems in Small Organizations Moteleb Aboubakr, Mark Woodman and Peter Critten, Middlesex University, UK (Case study)	Learning and Development as Cornerstones in Organisational Flexibility Martins Isabel, Ana Martins, University of Glamorgan, UK, Orlando Petiz, University of Minho, Portugal
11:15	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*
11:45	Knowledge Cafe Facilitated by David Gurteen
13:00	*Lunch*	*Lunch*	*Lunch*	*Lunch*
Fri 5 Sept	Room Aula Magna Stream A: Leveraging Knowledge Chair -	Room N1 Stream B: Knowledge Transfer Chair -	Room N2 Stream C: Management issues Chair -	Room N3 Stream D: Knowledge and Value Networks Chair -
14:00	Mining Email to Leverage Knowledge Networks in Organizations van Reijsen Jurriaan, Remko Helms, Arjen Vleugel, Utrecht University, The Netherlands, Paul Jackson and Sarah Tedmori, Loughborough University, UK	Market Knowledge Transfer and Time Pressure in New Product Development: The Emergent Role of Knowledge Intermediaries in the Fashion Industry Marchi Gianluca and Giuseppe Nardin, University of Modena and Reggio Emilia, Italy (Case study)	Monitoring Progress in Managing Knowledge - An Emerging Agenda Kelleher Michael, DNV-CIBIT, Bilthoven, The Netherlands and Mark Woodman, Middlesex University, UK	Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice Hustad Eli, University of Agder, Norway (Case study)
14:30	Value Chain of Information Sharing: Information Seeking and Information Providing Oliver Gary, The University of Sydney, Australia (Case study)	The Impact of Unique Characteristics o Project-Based Organisations on Knowledge Transfer Wiewiora Anna, Bambang Trigunarsyah, Glen Murphy and Guy Gable, Queensland University of Technology, Australia and Chen Liang, Shanghai Jiaotong University, China (Research-in-progress)	12 Steps to Successful Knowledge Management Implementation Dawson Ray , Loughborough University, UK	Virtual Community of Practice: A Special Network of Knowledge Creation and Sharing Between Individuals and Groups Rivera Angel, Ricardo Flores and Jorge Rocha, Tecnológico de Monterrey, Campus Monterrey, Garza García, N.L., México
15:00	Knowledge Management and Management of Information Singh Umesh Kumar, Vikram University, Ujjain, India (Case study)		Steps to Consistency in Management Practice Across Multi Organisation Construction Project Teams Gray Colin and Al Bizri Salam, University of Reading, UK
15:30	Summary of the issues raised durng the conference Led by Ettorre Bolisani and Enrico Scarso
	*Close of conference*	*Close of conference*	*Close of conference*	*Close of conference*

	Friday 4th September 2009
8:30	Registration and coffee
9:00	Room: Aula Magna Welcome from the conference chair: Ettore Bolisani
9:10	Room: Aula Magna Keynote address: *Semantics in Action* Antonio Linari, Expert System
09:40	Room: Aula Magna Keynote address: *Open Knowledge Management - The Wiki Way* Frieda Brioschi, Wikimedia Italia
10:10	*Conference splits into streams*	*Conference splits into streams*	*Conference splits into streams*	*Conference splits into streams*
	Room B2 Stream E: Technical Chair -	Room B3 Stream F: Customer Knowledge Management Chair –	Room B4 Stream G: Regional Perspectives Chair -	Room B5 Stream H: Knowledge creation and creativity Chair -
10:15	Intra-firm Knowledge Sharing Barriers: State of the Art Filieri Raffaele, University of Roma la Sapienza and Salma Alguezaui, ISUFI, Lecce, Italy	Managing Knowledge About Customers in Inbound Contact Centres Hart Mike, Karimi Mwendia and Indresh Singh, University of Cape Town, South Africa	Matching Knowledge Needs in the Industry with the Educational Offer: A Strategic Tool for Regional Competitiveness Rodrigues Susana, Polytechnic Insitute of Leiria and Florinda Matos, ISCTE Business School, Lisbon, Portugal	Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer Correia Ana Maria, ISCAP, Alice Paulos, Anabela Mesquita Sarmento, ISEGI and Miguel de Castro Neto, ISCAP, Lisbon, Portugal (Case study)
10:45	Effects-Based Knowledge Management in Changing Environments Meant to Improve the Information Domain of Communicating Agents Bechet Paul, Amalia Lebu, Iulian Ilies, Nicolae Balcescu Land Force Academy, Elena Bouleanu, Lucian Blaga, University of Sibiu and Alina Babos, Nicolae Balcescu Land Force Academy, Bucharest, Romania	Customer Knowledge Management and Demand Fulfilment in Global Supply Chains Reddy Kandadi Kondal and Zahra Salimi, The university of Bolton, UK	Strategic Knowledge Active Forgetting: How Organizations can Formulate Strategies to Actively Forget their Obsolete Knowledge: The case of Management Consultancy Companies in Iran Rezazade Mehrizi Mohammad Hosein, ESADE Business School, Spain, Mehdi Bagherzadeh Niri, Malek-Ashtar University of Technology and Mirali Seyednaghavi, Allameh Tabataba-I University, Tehran, Iran	How can we Increase the Efficiency of Knowledge Capital by Differentiating Between Repetitive and Innovative Work and their Management? Boda Gyorgy, Corvinus University of Budapest and Judit Lorincz, Boda & Partners Consulting Ltd., Budapest, Hungary
11:15	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*
11:45	Knowledge Cafe Facilitated by David Gurteen
13:00	*Lunch*	*Lunch*	*Lunch*	*Lunch*
Fri 5 Sept	Room B2 Stream F: Knowledge Sharing Chair -	Room B3 Stream F: Knowledge Transformation Co Chairs –	Room B4 Stream G: Regional Perspectives Chair -	Room B5 Stream H: Project Management and KM Chair -
14:00	The Challenge of Breeding a Knowledge Sharing Culture Adjadj Eve, iicorr Ltd, Aberdeen, UK (Practitioner)	Predictive Business – Exploring the Potential for Transformation Jalonen Harri, Turku University of Applied Sciences and Antti Lönnqvist, Tampere University of Technology, Finland	An Investigation of the Interplay of Power and Knowledge During the Implementation of Change in the Banking Sector of an Asian Developing Country Sabeeh Syed Ahmed, Donald Hislop and Crispin Coombs, Loughborough University, UK	Improving the Decision Making Process in the Design Project by Capitalizing on Company’s Crucial Knowledge Saad Inès, Amiens School of Management, Paris, France
14:30	Factors Affecting the Willingness of Multi-National Corporations to Share Knowledge with Universities: A Case Study of the Automotive Industry in Thailand Worasinchai Lugkana, Bangkok University, Thailand and Aurilla Bechina, College University I Buskerud, Norway (Case Study)	Improving Extraction and Transformation in ETL Processes by Semantic Analysis Guerra Francesco, Sonia Bergamaschi, Orsini Mirko, Maurizio Vincini, Universita' di Modena e Reggio Emilia and Claudio Sartori, Universita' di Bologna, Italy	Knowledge Creation and Sharing Preliminary Findings from a Study of a Regional Innovation Strategy Planning Lahtinen Hanna, Tampere University, Finland (Case study)	Sauce for the Gander: What can Micro Enterprises Learn from Global Organisations about Implementing Knowledge Management Sheerman Janette and Iona Rodgers, University of Ulster, Northern Ireland, UK
15:00	The Influence of Learning Factors in the Sharing Process of Tacit Knowledge Salleh Kalsom, Syed Noh Syed Ahmad, Technology University Malaysia, Syed Omar Sharifuddin, Syed Ikhsan National Institute of Public Administration of Malaysia (Case study)- Presentation only		Knowledge Management and Cultural Issues in Iran Karami Masoud and Mohamad Rihim Esfidani, University of Tehran, Iran	Knowledge Management for IT Project Portfolio Rosselet Ulysse, Yannick Jolliet and Maia Wentland, University of Lausanne, Switzerland
15:30	Summary of the issues raised durng the conference Led by Ettorre Bolisani and Enrico Scarso
	*Close of conference*	*Close of conference*	*Close of conference*	*Close of conference*

Posters
If the Flame has Fallen among the Cedars, What can the Wall-Hyssop Say ! Knowledge Management in Chief Knowledge Officers's Community of practice Perry Milly, The Open University of Israel	Development of a Competence Management Ontology for IT Companies Niculescu Cristina, Stefan Trausan-Matu, Research Institute for Artificial Intelligence of the Romanian Academy and Alin Mihaila, Faculty of Economics and Business Administration Romania	Knowledge Sharing Implementation among Malaysian Undergraduate Students Sulaiman Nor Intan Saniah, Management and Management Science Research Institute, University of Salford, UK

Publication opportunity

Papers accepted for the conference will be published in the conference proceedings, subject to author registration. The proceedings for this conference are listed on the Thomson Reuters ISI Index to Social Sciences & Humanities Proceedings (ISSHP) and the Thomson Reuters ISI Index to Social Sciences & Humanities Proceedings (ISSHP/ISI Proceedings)

Selected papers from the conference will be considered for publication in a special issue of the Electronic Journal of Knowledge Management. The latest issue, is now available on the journal website.

Updated 26 August 2009