| Paper Title | Author(s) | Page No. |
| Preface | | xi |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | xiv |
| Biographies of contributing authors | | xvi |
| Knowledge Management Paradoxes | Jan Aidemark
Växjö University, Sweden | 1-10 |
| Transferring Knowledge of Manufacturing Techniques in Multi-National Corporations: A Review of the Literature | Jamsari Alias, Matthew Hall and David Bennett
Aston Business School, Birmingham, UK | 11-18 |
| Enterprise Knowledge Communities and Business Process Modelling | Eckhard Ammann
Reutlingen University, Germany | 19-26 |
| Knowledge Management in Universities – The CIST case | Albena Antonova and Elissaveta Gourova
Sofia University, CIST, Bulgaria | 27-34 |
| How Organizations Learn to Develop Capabilities: The Case of French Fighter Squadrons | Pierre Barbaroux and Cécile Godé-Sanchez
Research Center of the French Air Force Salon Air, France | 35-42 |
| ‘Think with your Senses – Feel with your Mind’: Cognitive and Affective Domains in Knowledge Creation and Sharing | Peter Bednar1, 2 and Christine Welch1
1University of Portsmouth, UK 2Lund University, Sweden | 43-50 |
| Building and Exploiting Intellectual Capital: The Firm as a Connected, Temporary Coalition | Sandra Begley, Michael Taylor and John Bryson
The University of Birmingham, UK | 51-58 |
| Weak Ties Cooperation in the CoRe Knowledge Network | Marco Bettoni, Gabriele Schiller and Willi Bernhard
Swiss Distance University of Applied Sciences, Brig, Switzerland | 59-66 |
| Intellectual Capital Valuation - The Case of Purchase Analyses in Sweden and Italy | Daniel Brännström1 and Marco Giuliani2
1Uppsala University, Sweden
2University of the Marche, Italy | 67-74 |
| Knowledge as Energy: A Metaphorical Analysis | Constantin Bratianu1 and Daniel Andriessen2
1Academy of Economic Studies, Bucharest, Romania
2University of Applied Sciences, Amsterdam, the Netherlands | 75-82 |
| Enhancing Semantic Interoperability - A Model for Making Context Explicit | Jytte Brender1 and Peter McNair2
1University of Aalborg and Virtual Centre for Health Informatics, Denmark
2Kennedy Center, Denmark | 83-90 |
| Knowlwdge Management in Two Different Organisational Contexts (Local Government Sector Vs. Industrial Sector) | Elisabete Brito1 and Leonor Cardoso2
1University of Aveiro. Aveiro. Portugal.
2University of Coimbra. Coimbra. Portugal. | 91-100 |
| Knowledge Mapping in the Decision-making Process: Theoretical Analysis and Application | Helena Brožová, Tomáš Šubrt, and Jan Bartoška
Czech University of Life Sciences, Prague, Czech Republic | 101-110 |
| The Impact of Knowledge Management on Quality of Working Life: Empirical study with line production workers in the automotive industry | Leonor Cardoso and Andreia Meireles
University of Coimbra. Coimbra. Portugal | 111-120 |
| Linking Relational Learning with e-Business Through Social Knowledge: A Multi-Sector Comparison | Juan-Gabriel Cegarra-Navarro1, Anthony Wensley2 and Eusebio-Ángel Martínez-Conesa1
1Universidad Politécnica de Cartagena, Spain
2The University of Toronto, Canada | 121-128 |
| Pilot Studies in Using the Semantic Knowledge of Information in Large Technical Documents to Aid User Navigation | Darren Clowes1&3, Ray Dawson1, Steve Probets2, Dr Julian Johnson3, Mr Chris Holmes3 1 Computer Science Department, Loughborough University, UK 2 Information Science Department, Loughborough University, UK 3 BAE Systems (Systems Engineering Innovation Centre), Leicestershire, UK | 129-138 |
| What Problem Are We Trying to Solve? -A Case Study of a Failed Knowledge Management Initiative | Ray Dawson1 and Peter Balafas2
1Loughborough University, UK
2HBOS, Edinburgh, UK | 139-146 |
| Business Benefits of Non-Managed Knowledge | Sinead Devane¹, Julian Wilson²
¹Business School, Bournemouth University, Bournemouth, UK.
²James Wilson (Engravers) Ltd, Poole, UK. | 147-154 |
| Leadership as Knowledge Mobilization: Building Coalitions for Evidence-Based Change | Graham Dickson
Royal Roads University, British Columbia Canada | 155-164 |
| Knowledge Management as a Framework for Reflective Practice | Paul Dillon
Brisbane Scholl of distance Education, Queensland, Australia | 165-172 |
| Linking Web Technologies with Customer Response in the Spanish Telecommunications Industry | Steve Eldridge1 and Juan Cegarra Navarro2
1The University of Manchester, UK
2Universidad Politécnica de Cartagena, Spain | 173-182 |
| The Influence of Network Structure on Trust: Addressing the Interconnectedness of Network Principles and Trust in Communities of Practice | Max Evans and Anthony Wensley
University of Toronto, Canada, | 183-192 |
| Simplifying knowledge management for SME’s in Hungary | Peter Fodor and András Vajkai
University of Pécs, Faculty of Business and Economics, Pécs, Hungary | 193-200 |
| Using Measurement as an Enabler for the Implementation of Knowledge Management and Learning Processes | Paul Fuller, Andrew Dainty and Tony Thorpe
Loughborough University, Leicestershire, UK | 201-208 |
| “Knowledge Management Profile” Maturity Model | Zoltán Gaál, Lajos Szabó, Nóra Obermayer-Kovács, Zoltán Kovács and Anikó Csepregi
University of Pannonia, Veszprém, Hungary | 209-216 |
| Collaborative Development of Knowledge Representations – A Novel Approach to Knowledge Elicitation and Transfer | Alexeis Garcia-Perez and Robert Ayres
Cranfield University, UK | 217-224 |
| An Emerging Grounded Theory of Knowledge Management in the Leading Irish Construction Organisations | Brian Graham and Ken Thomas
Waterford Institute of Technology, Republic of Ireland | 225-232 |
| Leveraging Personal Information in Enterprise Environments – Problem Framework and Solution Outline using the Nepomuk Social Semantic Desktop | Olaf Grebner and Uwe Riss
SAP Research, Karlsruhe, Germany | 233-240 |
| How KM 2.0 Supports Remote Cross-Cultural Learning Communities | Francesca Grippa and Giustina Secundo
University of Salento, Italy | 241-248 |
| Development and Application of a Factor Framework to Diagnose Possible Failure of Communities of Practice | Arjan Grootveld and Remko Helms
Utrecht University, the Netherlands | 249-256 |
| Trial Application of the Schwartz Value Survey on Personal Knowledge Development through e-Learning | Markus Haag, Yanqing Duan and Brian Mathews
University of Bedfordshire, Luton, UK | 257-266 |
| Post-M&A Knowledge Integration Challenges, Solutions and Learnings | Rashmi Haritwal1 and Ved Prakash2
1Birla Institute of Technology & Science, Pilani, India
2Wipro Technologies, Bangalore, India | 267-274 |
| Understanding the Role of Knowledge Gatekeepers in Knowledge Identification, Translation and Transfer Process: Some Empirical Evidences | Deogratias Harorimana
Southampton Solent Univeristy, UK | 275-288 |
| Impact of Knowledge Network Structure on Group Performance of Knowledge Workers in a Product Software Company | Remko Helms1 and Jurriaan van Reijsen1,2
1Utrecht University, the Netherlands
2Andarr Organizational Services, Utrecht, the Netherlands | 289-296 |
| Assuring Competence at Team and Enterprise Level | Ali Hessami1 and Michael Moore2
1Vega Systems, London, UK
2Assets Group, Atkins, London, UK | 297-310 |
| Using a Fuzzy Group Decision Approach-Knowledge Management Adoption | Ying-Hsun Hung1, Seng-Cho T. Chou 2 and Gwo-Hshiung Tzeng3
1Hwa-Hsia Institute of Technology
2National Taiwan University, Roosevelt, Taipei, Taiwan
3Chiao Tung University, Taiwan | 311-322 |
| Implementing Social Networking Media and Web 2.0 in Multinationals: Implications for Knowledge Management | Eli Hustad1 and Robin Teigland2
1University of Agder, Kristiansand, Norway
2Stockholm School of Economics, Stockholm, Sweden | 323-332 |
| Complexity-Based Interpretation of Integrating Effectiveness and Innovativeness in the Preparation of Municipal Decision-Making | Harri Jalonen
Turku University of Applied Sciences, Loimaa, Finland | 333-340 |
| Does Knowledge Sharing and Withholding of Information in Organizational Committees Affect Quality of Group Decision Making? | Caroline Kamau and Deogratias Harorimana
Southampton Solent University, UK | 341-348 |
| Knowledge Management in Non-Knowledge-Intensive Organizations: Case Study of Two Plywood Factories | Aino Kianto and Riikka Harju
University of Technology, Lappeenranta, Finland | 349-358 |
| Knowledge Transfer Through Collaboration and Participation – A Case Study on the Initial Steps From a Change Project in one Department to Full Enterprise Implementation | Per Kirkebak and Gunnar Andersson
Østfold University College, Sarpsborg, Norway | 359-366 |
| How to Improve Your Knowledge Intensive Organisation: Implementing a Knowledge Management Scan Within Public and Private Sector Organisations | Hans Koolmees, Henk Smeijsters and Sylvia Schoenmakers
Zuyd University, Heerlen, Netherlands | 367-376 |
| Topic map and ontological support for knowledge management in the enterprise | Zoltán Csaba Kovács1, Máté Tóth2, János Kormos3
1KRIPTO Research Debrecen, Debrecen, Hungary
2OSZK Hungarian Library Institute, Budapest, Hungary
3University of Debrecen, Debrecen, Hungary | 377-388 |
| Supporting Patent Retrieval in the Context of Innovation-Processes by Means of Information Visualisation | Paul Landwich, Tobias Vogel, Claus-Peter Klas and Matthias Hemmje
Distance University of Hagen, Germany | 389-398 |
| Quantification of the Talent in Management Posts by Applying the M6PROK© Software. An Application in Production Plants of the Automotive Sector | Ana María Lara Palma1, Rafael Brotóns2 and Lourdes Sáiz1
1University of Burgos, Spain
2Grupo Antolín Deutschland, GmbH, Cologne, Germany | 399-408 |
| Evaluating the Factors of Knowledge Management Success | Franz Lehner1, Nadine Amende1, Stephan Wildner1, Hans Lehmann2 and Nicolas Haas1
1 University of Passau, Innstrasse, Passau, Germany
2 Victoria University of Wellington, New Zealand | 409-416 |
| Integrating Artificial Intelligence into Organizational Intelligence | Florin Leon and Gabriela Atanasiu
Technical University, Iasi, Romania | 417-424 |
| Organizational Learning as a By Product of Justifications for Change | Rune Lines1, Nekane Aramburu2, Olga Rivera2 and Josune Sáenz2
1Norwegian School of Economics and Business Administration, Norway
2ESTE School of Management University of Deusto, Spain | 425-434 |
| Data Mining Tools and their Role in Knowledge Management | Jing Lu1, Malcolm Keech2 and S J Rees1
1Southampton Solent University
2University of Bedfordshire | 435-442 |
| Trust and Risk as Critical Factors of Knowledge Sharing in Virtual Communities of Practice: A Conceptual View | Grzegorz Majewski and Abel Usoro
University of the West of Scotland, Paisley, UK | 443-452 |
| The Assessment of Human Capital Based on Competence Approach | Valentina Maksimova, Yury Telnov and Tatiana Telnova
The Moscow State University of Economics, Russia | 453-458 |
| Dynamic Knowledge and Healthcare Knowledge Ecosystems | Virginia Maracine and Emil Scarlat
Academy of Economic Studies, Bucharest, Romania | 459-470 |
| Intellectual Capital Management – A Certification Model | Florinda Matos and Albino Lopes
ISCTE, Lisboa, Portugal | 471-480 |
| Towards an Integrated Framework of Knowledge Management between Project and Organization Level | Mohammad Hosein Rezazadeh Mehrizi, Hosein Tehrani and Mehdi Kazemi
Sharif University of Technology, Tehran, Iran | 481-490 |
| Certification of Intellectual Capital Statements – Quality Requirements for ICS | Kai Mertins and Wen-Huan Wang
Fraunhofer IPK Berlin, Germany | 491-504 |
| Strategic Relevance of Intellectual Capital in European SMEs and Sectoral Differences.
InCaS: Intellectual Capital Statement – Made in Europe | Kai Mertins and Marcus Will
Fraunhofer IPK Berlin, Germany | 505-514 |
| Knowledge Management in the Field Of Advertising: How Advertising and Media Agencies Manage Knowledge? | Sema Misci and Ebru Uzunoglu
Izmir University of Economics, Turkey | 515-524 |
| The Relation of Rotation and Knowledge Transfer:A study of the R&D activities of a Japanese manufacturer | Takuya Miyamoto, Yasuhiro Hattori and Akiyuki Yatera
Kobe University, Japan | 525-534 |
| The Impact of Human Resources Management on Knowledge Management Processes in Industrial Organizations | Samuel Monteiro and Leonor Cardoso
University of Coimbra, Portugal | 353-544 |
| An Emergent Approach to Knowledge Management Systems Development | Aboubakr Moteleb and Mark Woodman
Middlesex University e-Centre, The Burroughs, Hendon, London, UK | 545-554 |
| Learning and Development, Creativity and Flexibility, Management Support and Technological Knowledge Acquisition in Uganda’s Manufacturing Industries | Mary Basaasa Muhenda 1 and Zainal Ariffin Ahmed 2
1Uganda Management Institute, Institute Registrars Dept, Kampala, Uganda
2University of Science Malaysia, School of Management, Penang, Malaysia | 555-564 |
| Building the External Knowledge Map for Iranian Manufacturing SMEs | Iman Naderi1, Minoo Talebi Ashoori2 and Kian Behdad1
1 Young Researchers Club of Islamic Azad University and Sharif University of Technology, Tehran, Iran
2Mazandaran University of Science and Technology, Babol, Iran | 565-574 |
| Process of Knowledge Creation within Entrepreneurial Teams: Illustration Using the Nonaka And Takeuchi Model | Haifa Naffakhi, Yosra Boughattas, Mohamed Bayad and Christophe Schmitt
CEREFIGE- Nancy- France | 575-584 |
| Social Network Analysis Applied to Knowledge Creation and Transfer in the Portuguese Agricultural R&D Field: An Exploratory Study | Miguel Neto1, Ana Maria Correia1, Pedro Pinto2 and José Aguiar3
1Instituto Superior de Estatística e Gestão de Informação, Lisboa, Portugal
2Instituto Superior de Agronomia, Lisboa, Portugal
3Instituto Nacional dos Recursos Biológicos, Lisboa, Portugal | 585-592 |
| E-learning Tools and Standardisation in Higher Education Settings: The Importance of Quality Improvement (The Case of Nancy 2 University in France) | Grâce-Blanche Nganmini
Université de Nancy 2, France | 593-602 |
| Combination of Grounded Theory and Organizing Strategies for Rigor in Knowledge Management Research Methodology | Ariza Nordin1, Nor Laila Md Noor1 and Ahmad Zainuddin2
1University Technology MARA, Shah Alam, Malaysia
2Universiti Pendidikan Sultan Idris, Tanjung Malim, Malaysia | 603-614 |
| Emergent KM Axioms of Information Sharing: Remediating Four Fatal Flaws in the Touchstones of Information Sharing | Gary Oliver
The University of Sydney, Australia | 615-624 |
| Influence of Corporate Culture on the Effectiveness of Communities of Practice | Damaris Omasits1, Margit Noll1 and Marianne Hörlesberger2
1Arsenal research, Vienna, Austria
2Austrian Research Centres, Vienna, Austria | 625-634 |
| Projects in the Knowledge Economy | Patrick Onions
The Knowledge Studio, Leeds, UK | 635-644 |
| Development of a “Sticky” Virtual Community in the Internet Environment | Kalin Penev and John Rees
Southampton Solent University, UK | 645-652 |
| Implementation of Knowledge Management in Japanese Higher Education: The Challenge of New Ideas in Systems Bound to a Tradition of Hierarchy | Robert Perkins
Nara University of Education, Japan | 653-660 |
| KM-M-CM: Knowledge Management as a mechanism for change management | Milly Perry
Open University, Isreal | 661-666 |
| Using a Balanced Scorecard Approach to Enhance the Management of Knowledge Transfer Partnerships | Martyn Polkinghorne1, Graham Manville2 and Nick Petford1
1Bournemouth University, Poole, UK
2University of Southampton, Southampton, UK | 667-674 |
| Is Knowledge-Based Production a New Concept? | Nick Potts
Southampton Solent University, UK | 675-682 |
| Knowledge Creation and Knowledge Sharing: Synergy or Discrepancy? | Vasily Raskov
St.-Petersburg State University, St.-Petersburg, Russia | 683-692 |
| Value, Kaizen and Knowledge Management: Developing a Knowledge Management Strategy for Southampton Solent University | John Rees1 and H Protheroe2
1Southampton Solent University,
2WiT Systems Ltd. | 693-702 |
| The Concept of Knowledge in KM: A Relational Model | Colin Reilly
The University of Melbourne, Parkville, Australia | 703-712 |
| Making Socratic Dialogue Work in a Business Environment: A Case of Knowledge Management | Dan Remenyi1 and Paul Griffiths 2, 3
1Trinity College Dublin, Ireland
2Birchman Group, Latin America
3 Pontifica Universidad Catolica, Peru | 713-720 |
| Task Journals as Means to Describe Temporal Task Aspects for Reuse in Task Patterns | Uwe V. Riss1, Olaf Grebner1, Ying Du2
1SAP Research, Karlsruhe, Germany
2SAP Research, Belfast, UK | 721-730 |
| Risk and Knowledge Relationships: An Investment Point of View | Eduardo Rodriguez 1, 2 and John Edwards1
1Aston University, UK
2EDC Export Development Canada Ottawa,Canada | 731-742 |
| The Impact of Technological Innovation upon Communication Strategy with Key Stakeholders of State and Local Government Organisations in Australia | John Saee and Beige Pureau
Swinburne University of Technology, Australia | 743-752 |
| Knowledge Sharing Through Face-To-Face Communication And Labour Productivity: Evidence From British Workplaces | Sergio Salis1 and Allan Morgan Williams2
1Employment Group, Policy Studies Institute, London, UK
2ISET, London Metropolitan University, London, UK | 753-762 |
| Knowledge Management in a Malaysia Public Sector Accounting Organization: An Integrated KM Framework | Kalsom Salleh1, Syed Noh Syed Ahmad1 and Syed Omar Sharifuddin Syed Ikhsan2
1University Technology MARA, Shah Alam, Malaysian.
2National Institute of Public Administration of Malaysia Kuala Lumpur | 763-774 |
| Analysis of Knowledge Barriers at the Extra-Collaborative Knowledge Level in Enterprise Networks | Raquel Sanchis and Raúl Poler
Polytechnic University of Valencia, Spain | 775-784 |
| Measuring the Value of KM Projects: Insights into Practical Issues | Enrico Scarso1, Ettore Bolisani1 and Antonella Padova2
1DTG - University of Padua, Vicenza, Italy
2Ernst & Young, Milan, Italy | 785-796 |
| Agile and intelligent networks for Information Literacy by Knowledge Sharing | Christian-Andreas Schumann and Claudia Tittmann
University of Applied Sciences Zwickau, Germany | 797-806 |
| Putting ‘Knowledge Management 2.0’ Into Practice – The Process of Setting up a Wiki as a Knowledge Management Tool in a Public Library | Karolien Selhorst
University of Antwerp, Belgium | 807-816 |
| Practice Based Research and Action Learning in a Learning Organization The Case: Patient Centred Treatment in a General Hospital. | Henk Smeijsters, Hans Koolmees and Sylvia Schoenmakers
Zuyd University of Applied Sciences, Heerlen, The Netherlands | 817-826 |
| Social Networking and the Transfer of Knowledge | Graeme Smith
Ordnance Survey, UK | 827-840 |
| The Creative Economy - Challenges and Opportunities for Romania. Attitudes of Romanian Youngsters towards Creativity | Marta-Christina Suciu and Mina Ivanovici
Academy of Economic Studies, Bucharest, Romania | 841-850 |
| Overload of Information or Lack of High Value Information: Lessons Learnt from Construction | Llewellyn Tang1, Yuyang Zhao2, Simon Austin1, Mansur Darlington2 and Steve Culley2
1Loughborough University, Leicestershire, UK
2University of Bath, UK | 851-860 |
| The Application of Online Action Learning to Leadership Development: A Case Study | Kate Thornton and Pak Yoong
Victoria University of Wellington, Wellington, New Zealand | 861-868 |
| A Critical Review of Knowledge Management Literature: Introducing a Practice-Based Approach on Knowledge Sharing | Hanna Timonen1 and Meri Jalonen2
1Helsinki University of Technology, Espoo, Finland
2University of Technology, Lappeenranta, Finland | 869-876 |
| On the Way Towards a European Atlas on Knowledge and Intellectual Capital | Eduardo Tomé1 and Gaby Neumann2
1Universidade Lusíada de Famalicão, Portugal
2University of Magdeburg, Germany | 877-886 |
| The Relevance of Infocom Technologies on Knowledge Management in the Public Sector: The Hungarian Case | András Vajkai and Péter Fodor
University of Pécs, Faculty of Business and Economics, Pécs, Hungary | 887-894 |
| Organizing Practices in Project-based Organizations through “Double-knit” Structures: The Case History of “Practice Groups” in a Consulting Firm | Saverino Verteramo and Monica De Carolis
University of Calabria, Rende, Italy | 895-904 |
| Harmonizing: An Interpretative Category to Understand the Processes of Creation and Sharing of Knowledge in an Organizational Context | Luca Verzelloni
University of Trento, Italy | 905-912 |
| Storytelling – A Method to Start Knowledge Transfer in Offshore Software Development Teams – | Varsha Vijayakumar¹, Ronny Gey² and Erik Wende³
¹University of Applied Sciences, Germany
²Chemnitz University of Technology, Germany
³University of Zurich, Switzerland | 913-922 |
| Barriers of Knowledge Sharing in Chinese Subsidiaries: From Social-Cultural Aspects | Fan Wang and John Cassidy
University College Dublin, Ireland | 923-930 |
| The Determinants of Inter-Firm Knowledge Transfer in Strategic Alliances: A Conceptual Framework | Ruifang Wang and John Cassidy
University College Dublin, Ireland | 931-938 |
| Dear Diary: Recommendations for Researching Knowledge Transfer of the Complex | Carol Webb
Sheffield Hallam University, UK | 939-946 |
| The Challenge of Implementing Knowledge Management Strategy in a Public Sector Organization: Evaluating the Balanced Score Card as a Useful Tool | Christine Welch1 and Salwa Abdullah Alhamoudi
1University of Portsmouth, UK | 947-956 |
| Measuring the Intellectual Capital of Individuals: A Key Personal Competency Measurement Framework (KPCMF) | George White1 and Sandra Begley2
1Mi-2 Limited, Loughborough, UK
2University of Birmingham, Edgbaston, UK | 957-966 |
| Problem-Oriented Knowledge Management – Towards a Pattern-based Implementation Approach for KM in SME’s | Stephan Wildner
University of Passau, Germany | 967-976 |
| Communication and Coalition: Rethinking Neocapitalist Definitions of KM | Rodney Clarke, Judy Motion and Elias Kyriazis
University of Wollongong, Wollongong, Australia | 977-983 |
