9th Europen Conference on Knowledge Management ECKM 2008

Proceedings of ECKM 2007

The 8^th European Conference on Knowledge Management

Held at the Consorci Escola Industrial de Barcelona (CEIB), Barcelona, Spain

6-7 September 2007

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The Contents of the Proceedings are shown below.

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Paper Title	Author(s)	Page No.
Preface		vii
Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs		ix
Biographies of contributing authors		x
Systems Failure Approach for Knowledge Management	Bashar Ababneh and John Edwards Aston University,Birmingham, UK	1
Supply Chain Management and Information Sharing Capabilities	Emad Abu-Shanab Yarmouk University, Irbid, Jordan	8
Peer-to-Peer Systems Consubstantiate the “Ba“ Concept	Fábio Luís Accorsi and João Paulo Costa University of Coimbra and INESC-Coimbra, Portugal	15
Disconnecting Knowledge from the Knower: Discursive Marginalisation?	Jennifer Adelstein University of Technology, Sydney, Australia	22
The Knowledge Management Helps to Implement an Information System	Roberto Alcalde Delgado, Lourdes Sáiz Bárcena and Ana Maria Lara Palma University of Burgos, Spain	28
Knowledge Flow Methodology: Analyzing the Quality of Information for Service Process Improvement - A Case Study of a Brazilian Energy Utility	Dagoberto Alves de Almeida and Tainá da Costa Neves Universidade Federal de Itajubá, Brazil	35
Does Intellectual Capital Reporting Matter to Financial Analysts?	Kay Alwert¹, Manfred Bornemann², Markus Will^{3 1}Alwert.consulting, Berlin, Germany ²Intangible Assets Consulting, Graz, Austria ³Fraunhofer IPK, Berlin, Germany	46
Firm Specific Knowledge and Competitive Advantage: Evidence and KM Practices	Rafael Andreu1, Joan Baiget2 and Agustí Canals³ ¹IESE Business School, ²Capgemini Consulting, 3Universitat Oberta de Catalunya, Barcelona, Spain	56
The Role of Metadata in Managing Knowledge	Christina Apostolou, Ann O’Brien and Gillian Ragsdell Loughborough University, UK	65
Diagnosing a Region’s Intellectual Capital to Generate Sustainable Development Strategies: A new Approach	Teresita Arenas¹, Carlos Grau² and José María Viedma³¹Universidad Técnica Federico Santa Maria, Santiago, Chile ²Universidad de Barcelona, Spain. ³Universidad Politécnica de Cataluña, Barcelona, Spain	71
Can Role-Plays and Gaming be the new Paradigm for Knowledge Management? Concepts and Requirements	Aurilla Aurelie Arnzten Bechina and Tone Vold College University in Hedmark, Rena, Norway	79
Knowledge Work Practices in Global Software Development	Gabriela Avram University of Limerick, Ireland	87
Wisdom Management: The Last Frontier	Joan Baiget University Autònoma of Barcelona, Spain	96
Dealing with Complexity in Knowledge Sharing Processes	Peter Bednar^1,2 Christine Welch¹ and Vasilios Katos¹ ¹University of Portsmouth, UK ²Lund University, Sweden	101
A Knowledge Server Including Tools for Professional Know-How Transfer	Djilali Benmahamed^{1 , 2} and Jean-Louis Ermine¹ ¹Institut National des Télécommunications, France ²Centre de Perfectionnement de l’Entreprise Sonatrach, Algeria	108
The Yellow Tool – Making Yellow Pages More Social and Visible	Marco Bettoni, Willi Bernhard, Franziska Borter and Godela Dönnges Swiss Distance University of Applied Sciences, Brig, Switzerland	118
An Existential-Humanistic Framework to Organizational Learning	Evandro Bocatto and Eloisa Perez de Toledo Rovira i Virgili University, Tarragona, Spain	125
Developing Knowledge Management Competences as an Organizational Capability for Business Performance	Jean-Pierre Booto Ekionea, Michel Plaisent and Prosper Bernard University of Quebec in Montreal, Canada	131
Knowledge Transfer Mechanisms: A case study from manufacturing	Julie Boyd, Gillian Ragsdell, and Charles Oppenheim Loughborough University, Leicestershire, UK.	139
Intellectual Capital and Organizational Performance: An Empirical Study of the Pharmaceutical Industry	Alka Bramhandkar, Scott Erickson, and Ian Applebee Ithaca College, NY, USA	147
Thinking Patterns and Knowledge Dynamics	Constantin Bratianu Academy of Economic Studies, Bucharest, Romania	152
The Contribution of Human Capital in Gaining a Competitive Advantage in an Enterprise	Sheryl Buckley and Apostolos Giannakopoulos University of Johannesburg, South Africa	157
Developing A Framework For Measuring The Intellectual Capital Of A Higher Education Institution	Sheryl Buckley and Apostolos Giannakopoulos University of Johannesburg, South Africa	163
A Brazilian Case Study of Development of Collective Management Competencies: an Analysis of the Group Process	Patrícia Martins Fagundes Cabral¹ and Nedio Seminotti^{2 1}Universidade do Vale do Rio dos Sinos, São Leopoldo, Brazil ²Catholic University of Rio Grande do Sul, Porto Alegre, Brazil	169
Analysis of Human Resources Practices as Intellectual Capital Identifiers: An Approach from the Resource-Based View	Nuria Calvo Babío University of A Coruña, Spain	175
Analysis of the New Knowledge Management: Guidelines to a Theoretic Evaluation of New KM Frameworks	Luiz Fernando de Barros Campos Federal University of Minas Gerais, Belo Horizonte, Brazil	184
From Individual Learning to Organizational Learning	Delio Ignacio Castaneda¹ and Manuel Fernández Rios² ¹Universidad Católica de Colombia, Bogotá Colombia ²Universidad Autónoma de Madrid, España	192
Implementing Knowledge Management Practices Through Chief Knowledge Officers	Juan-Gabriel Cegarra-Navarro¹ and Frank Dewhurst² ¹Universidad Politécnica de Cartagena, Spain ²Manchester Business School, UK	200
Knowledge Transfer: An Empirical Study in Spanish Subsidiaries	Enrique Claver, Patrocinio Zaragoza, Diego Quer and Dolores López, University of Alicante, Spain	206
Relationship among University, “City of Knowledge” and a “Region that Learns”	Carlos Alberto Cortes Carrillo, Jairo Pineda Agudelo and Marcelo López Trujillo Manizales University, Manizales, Colombia.	214
Knowledge Creation in Professional Rugby	Gerald Costello and Eoin Whelan NUI Galway, Ireland	223
Enhancing Tacit Knowledge Transfer: Tailoring NPD Practices	Zoë Dann¹ and Alison Bettley² ¹Liverpool John Moores University, UK ²The Open University, Milton Keynes, UK	231
“What’s in it for me” - Implementing Knowledge Management to Give Value for the Individual	Ray Dawson and Neil Richardson Loughborough University, UK	238
Approach to KM through a Systematic Assessment: Case Study at an Austrian University	Benjamin Ditzel and Daniela Ebner University of Leoben, Austria	244
A Case Study of Knowledge Management and Performance Management in a Subsidiary of a Multinational Corporation	Zeta Dooly, Sean Byrne and John Maher Waterford Institute of Technology, Ireland	255
Organisational Memory and the Propensity to Mentor	Annette Dunham and Christopher Burt University of Canterbury, Christchurch, New Zealand	262
Some Reflections on the Semantic Web	Bertil Ekdahl Lund University, Sweden	268
Tacit Knowledge Transfer among Geographically Distributed Group Members: An Experimental Analysis	Jamal El-Den American University of Beirut, Lebanon	274
Entrepreneurial Knowledge Sharing about Business Opportunities in Virtual Networks	Tiit Elenurm Estonian Business School, Tallinn, Estonia	285
Achieving Professional Excellence in the Era of the Boundaryless Careers	Mihaela Enache and José Maria Viedma Martí The Polytechnic University of Catalonia	291
“An Intelligent Decision Support System for a Knowledge City’s Strategy Formulation”	Emmanouil Ergazakis¹, Kostas Ergazakis¹, Kostas Metaxiotis² and Dimitrios Askounis¹ ¹National Technical University of Athens, Greece ²Greek Ministry of Economy and Finance	301
Human Resources Management Policies and Knowledge Workers	Fragouli Evaggelia University of Athens, Greece	319
Developing Integrated Knowledge Management Solution Based on Business Process Management	Péter Fehér, Krisztián Varga and Balázs Járvás Corvinus University of Budapest, Hungary	327
The Strategic Relevance of Performance Measurement Systems Under Review - Presenting an Analytical Concept of Organizational Reflection	Andrea Fried Chemnitz University of Technology, Germany	334
The Role of Managerial Notes in Knowledge Sharing: Helping the Management of Unstructured Information by Using Topic Maps	Gyula Fülöp¹, János Kormos², Zoltán Csaba Kovács³ and Zsolt Lencse^{4 1}University of Miskolc ²University of Debrecen ³KRIPTO Research, Debrecen ⁴Kopint-Datorg, Budapest, Hungary	340
Knowledge Management in Local Systems in the Brazilian Ceramic Tile Industry and the New Challenges of Competition in the Global Value Chain	Renato Garcia¹ and Gabriela Scur² ¹, University of São Paulo, Brazil ²Centro Universitário FEI, Brazil	349
Knowledge Strategy in Hospitals: a Contextual Perspective Based on the Implementation of Medical-Assistantial Protocols	Cláudio Reis Gonçalo, Jacques Edison Jacques and Yeda Swirski de Souza UNISINOS, São Leopoldo, Brazil	355
Knowledge Sharing Virtuous Cycle: Model Based in Rich Pictures of Senior Executives in IT enterprises in Bogotá - Colombia.	Yady Isabelle González Quintero Catholic University of Colombia, Bogotá, Colombia	362
Knowledge Management Within a Leading Irish Construction Organisation	Brian Graham and Ken Thomas Waterford Institute of Technology, Ireland	368
Definition and Implementation of Knowledge Management Systems in Knowledge Networks	Michele Grimaldi and Livio Cricelli University of Cassino, Italy	374
Managing External Knowledge for New Product Development: the case of UK Biopharmaceutical SMEs	Călin Gurău Montpellier Business School, France	383
Knowledge Development in e-Learning Environments: A Cross-Cultural Perspective	Markus Haag, Yanqing Duan and Brian Mathews University of Bedfordshire, Luton, UK	391
The use of new Technology in Higher Education: From Unlearning to wiki use Appropriation in a French Business School: A Case Study	Johanna Habib¹, Valérie Caraguel and Walter Baets^{3 1}Paul Cezanne University, Aix-Marseille III, Aixen Provence France ³Euromed Marseille, School of Management, France	398
How to Manage Knowledge in Virtual Organization?	Bouarfa Hafida and Abed Mohamed University of Blida, Algeria	405
Organisational Capazity for the Absorption of R&D: Industrial Differences in the Evaluation of Critical Success Factors	Markus Hagemeister¹ and Arturo Rodríguez Castellanos²¹Multidisciplinary University Group (GUM) ²University of the Basque Country, Bilbao, Spain	411
Knowledge Management in Small- To Medium Sized Lebanese Enterprises: An Exploratory Investigation	Leila Halawi¹, Silva Karkoulian² and Jay Aronson³ ¹Bethune Cookman University, Daytona Beach, FL, USA ²Lebanese American University, Beirut, Lebanon ³The University of Georgia, Athens, GA, USA	419
Evaluation of Intellectual Capital Report Controlling	Wolfgang Halb Graz University of Technology, Austria	425