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Proceedings of ECKM 2008

The 9th European Conference on Knowledge Management

Held at the Southampton Solent University, Southampton, UK

4-5 September 2008

 

The proceedings of the above conference are now available to purchase.

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The Contents of the Proceedings are shown below.

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Paper Title

Author(s)

Page No.

Preface

 

xi

Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs

 

xiv

Biographies of contributing authors

 

xvi

Knowledge Management Paradoxes

Jan Aidemark
Växjö University
, Sweden

1-10

Transferring Knowledge of Manufacturing Techniques in Multi-National Corporations: A Review of the Literature

Jamsari Alias, Matthew Hall and David Bennett
Aston Business School, Birmingham, UK

11-18

Enterprise Knowledge Communities and Business Process Modelling

Eckhard Ammann
Reutlingen University, Germany

19-26

Knowledge Management in Universities – The CIST case

Albena Antonova and Elissaveta Gourova
Sofia University, CIST, Bulgaria

27-34

How Organizations Learn to Develop Capabilities: The Case of French Fighter Squadrons

Pierre Barbaroux and Cécile Godé-Sanchez
Research Center of the French Air Force Salon Air, France

35-42

‘Think with your Senses – Feel with your Mind’: Cognitive and Affective Domains in Knowledge Creation and Sharing

Peter Bednar1, 2 and Christine Welch1
1University of Portsmouth, UK

2Lund University, Sweden

43-50

Building and Exploiting Intellectual Capital: The Firm as a Connected, Temporary Coalition

Sandra Begley, Michael Taylor and John Bryson
The University of Birmingham, UK

51-58

Weak Ties Cooperation in the CoRe Knowledge Network

Marco Bettoni, Gabriele Schiller and Willi Bernhard
Swiss Distance University of Applied Sciences, Brig, Switzerland

59-66

Intellectual Capital Valuation - The Case of Purchase Analyses in Sweden and Italy

Daniel Brännström1 and Marco Giuliani2
1Uppsala University, Sweden
2University of the Marche, Italy

67-74

Knowledge as Energy: A Metaphorical Analysis

Constantin Bratianu1 and Daniel Andriessen2
1Academy of Economic Studies, Bucharest, Romania
2University of Applied Sciences, Amsterdam, the Netherlands

75-82

Enhancing Semantic Interoperability - A Model for Making Context Explicit

Jytte Brender1 and Peter McNair2
1University of Aalborg and Virtual Centre for Health Informatics, Denmark
2Kennedy Center
, Denmark

83-90

Knowlwdge Management in Two Different Organisational Contexts (Local Government Sector Vs. Industrial Sector)

 

Elisabete Brito1 and Leonor Cardoso2
1University of Aveiro. Aveiro. Portugal.
2University of Coimbra. Coimbra. Portugal.

91-100

Knowledge Mapping in the Decision-making Process: Theoretical Analysis and Application

Helena Brožová, Tomáš Šubrt, and Jan Bartoška
Czech University of Life Sciences, Prague, Czech Republic

101-110

The Impact of Knowledge Management on Quality of Working Life: Empirical study with line production workers in the automotive industry

Leonor Cardoso and Andreia Meireles
University of Coimbra. Coimbra.  Portugal

111-120

Linking Relational Learning with e-Business Through Social Knowledge: A Multi-Sector Comparison

Juan-Gabriel Cegarra-Navarro1, Anthony Wensley2 and Eusebio-Ángel Martínez-Conesa1
1Universidad Politécnica de Cartagena, Spain
2The University of Toronto, Canada

121-128

Pilot Studies in Using the Semantic Knowledge of Information in Large Technical Documents to Aid User Navigation

Darren Clowes1&3, Ray Dawson1, Steve Probets2, Dr Julian Johnson3, Mr Chris Holmes3

1 Computer Science Department, Loughborough University, UK

2 Information Science Department, Loughborough University, UK

3 BAE Systems (Systems Engineering Innovation Centre), Leicestershire, UK

129-138

What Problem Are We Trying to Solve? -A Case Study of a Failed Knowledge Management Initiative

Ray Dawson1 and Peter Balafas2
1Loughborough University, UK
2HBOS, Edinburgh, UK

139-146

Business Benefits of Non-Managed Knowledge

Sinead Devane¹, Julian Wilson²
¹Business School, Bournemouth University, Bournemouth, UK.
²James Wilson (Engravers) Ltd, Poole, UK.

147-154

Leadership as Knowledge Mobilization: Building Coalitions for Evidence-Based Change

Graham Dickson
Royal Roads University
, British Columbia Canada

155-164

Knowledge Management as a Framework for Reflective Practice

Paul Dillon
Brisbane Scholl of distance Education, Queensland, Australia

165-172

Linking Web Technologies with Customer Response in the Spanish Telecommunications Industry

Steve Eldridge1 and Juan Cegarra Navarro2
1The University of Manchester, UK
2Universidad Politécnica de Cartagena, Spain

173-182

The Influence of Network Structure on Trust: Addressing the Interconnectedness of Network Principles and Trust in Communities of Practice

Max Evans and Anthony Wensley
University of Toronto, Canada,

183-192

Simplifying knowledge management for SME’s in Hungary

Peter Fodor and András Vajkai
University of Pécs, Faculty of Business and Economics, Pécs, Hungary

193-200

Using Measurement as an Enabler for the Implementation of Knowledge Management and Learning Processes

Paul Fuller, Andrew Dainty and Tony Thorpe
Loughborough University, Leicestershire, UK

201-208

“Knowledge Management Profile” Maturity Model

Zoltán Gaál, Lajos Szabó, Nóra Obermayer-Kovács, Zoltán Kovács and Anikó Csepregi
University of Pannonia, Veszprém, Hungary

209-216

Collaborative Development of Knowledge Representations – A Novel Approach to Knowledge Elicitation and Transfer

Alexeis Garcia-Perez and Robert Ayres
Cranfield University
, UK

217-224

An Emerging Grounded Theory of Knowledge Management in the Leading Irish Construction Organisations

Brian Graham and Ken Thomas
Waterford Institute of Technology, Republic of Ireland

225-232

Leveraging Personal Information in Enterprise Environments – Problem Framework and Solution Outline using the Nepomuk Social Semantic Desktop

Olaf Grebner and Uwe Riss
SAP Research, Karlsruhe, Germany

233-240

How KM 2.0 Supports Remote Cross-Cultural Learning Communities

Francesca Grippa and Giustina Secundo
University of Salento, Italy

241-248

Development and Application of a Factor Framework to Diagnose Possible Failure of Communities of Practice

Arjan Grootveld and Remko Helms
Utrecht University, the Netherlands

249-256

Trial Application of the Schwartz Value Survey on Personal Knowledge Development through e-Learning

Markus Haag, Yanqing Duan and Brian Mathews
University of Bedfordshire, Luton, UK

257-266

Post-M&A Knowledge Integration Challenges, Solutions and Learnings

Rashmi Haritwal1 and Ved Prakash2
1Birla Institute of Technology & Science, Pilani, India
2Wipro Technologies, Bangalore, India

267-274

Understanding the Role of Knowledge Gatekeepers in Knowledge Identification, Translation and Transfer Process: Some Empirical Evidences

Deogratias Harorimana
Southampton Solent Univeristy, UK

275-288

Impact of Knowledge Network Structure on Group Performance of Knowledge Workers in a Product Software Company

Remko Helms1 and Jurriaan van Reijsen1,2
1Utrecht University, the Netherlands
2Andarr Organizational Services, Utrecht, the Netherlands

289-296

Assuring Competence at Team and Enterprise Level

Ali Hessami1 and Michael Moore2
1
Vega Systems, London, UK
2Assets Group, Atkins, London, UK

297-310

Using a Fuzzy Group Decision Approach-Knowledge Management Adoption

Ying-Hsun Hung1, Seng-Cho T. Chou 2 and Gwo-Hshiung Tzeng3
1Hwa-Hsia Institute of Technology
2
National Taiwan University, Roosevelt, Taipei, Taiwan
3
Chiao Tung University, Taiwan

311-322

Implementing Social Networking Media and Web 2.0 in Multinationals: Implications for Knowledge Management

Eli Hustad1 and Robin Teigland2
1University of Agder, Kristiansand, Norway
2Stockholm School of Economics, Stockholm, Sweden

323-332

Complexity-Based Interpretation of Integrating Effectiveness and Innovativeness in the Preparation of Municipal Decision-Making

Harri Jalonen
Turku University of Applied Sciences, Loimaa, Finland

333-340

Does Knowledge Sharing and Withholding of Information in Organizational Committees Affect Quality of Group Decision Making?

Caroline Kamau and Deogratias Harorimana
Southampton Solent University
, UK

341-348

Knowledge Management in Non-Knowledge-Intensive Organizations: Case Study of Two Plywood Factories

Aino Kianto and Riikka Harju
University of Technology, Lappeenranta, Finland

349-358

Knowledge Transfer Through Collaboration and Participation – A Case Study on the Initial Steps From a Change Project in one Department to Full Enterprise Implementation

Per Kirkebak and Gunnar Andersson
Østfold University College, Sarpsborg, Norway

359-366

How to Improve Your Knowledge Intensive Organisation: Implementing a Knowledge Management Scan Within Public and Private Sector Organisations

Hans Koolmees, Henk Smeijsters and Sylvia Schoenmakers
Zuyd University, Heerlen, Netherlands

367-376

Topic map and ontological support for knowledge management in the enterprise

Zoltán Csaba Kovács1, Máté Tóth2, János Kormos3
1KRIPTO Research Debrecen, Debrecen, Hungary
2
OSZK Hungarian Library Institute, Budapest, Hungary
3University of Debrecen, Debrecen, Hungary

377-388

Supporting Patent Retrieval in the Context of Innovation-Processes by Means of Information Visualisation

Paul Landwich, Tobias Vogel, Claus-Peter Klas and Matthias Hemmje
Distance University of Hagen, Germany

389-398

Quantification of the Talent in Management Posts by Applying the M6PROK© Software. An Application in Production Plants of the Automotive Sector

Ana María Lara Palma1, Rafael Brotóns2 and Lourdes Sáiz1
1University of Burgos, Spain
2Grupo Antolín Deutschland, GmbH, Cologne, Germany

399-408

Evaluating the Factors of Knowledge Management Success

Franz Lehner1, Nadine Amende1, Stephan Wildner1, Hans Lehmann2 and Nicolas Haas1
1 University of Passau, Innstrasse, Passau, Germany
2 Victoria University of Wellington, New Zealand

409-416

Integrating Artificial Intelligence into Organizational Intelligence

Florin Leon and Gabriela Atanasiu
Technical University, Iasi, Romania

417-424

Organizational Learning as a By Product of Justifications for Change

Rune Lines1, Nekane Aramburu2, Olga Rivera2 and Josune Sáenz2
1Norwegian School of Economics and Business Administration, Norway
2ESTE School of Management University of Deusto,
Spain

425-434

Data Mining Tools and their Role in Knowledge Management

Jing Lu1, Malcolm Keech2 and S J Rees1
1Southampton Solent University
2University of Bedfordshire

435-442

Trust and Risk as Critical Factors of Knowledge Sharing in Virtual Communities of Practice: A Conceptual View

Grzegorz Majewski and Abel Usoro
University of the West of Scotland, Paisley, UK

443-452

The Assessment of Human Capital Based on Competence Approach

Valentina Maksimova, Yury Telnov and Tatiana Telnova
The Moscow State University of Economics, Russia

453-458

Dynamic Knowledge and Healthcare Knowledge Ecosystems

Virginia Maracine and Emil Scarlat
Academy of Economic Studies, Bucharest, Romania

459-470

Intellectual Capital Management – A Certification Model

Florinda Matos and Albino Lopes
ISCTE, Lisboa, Portugal

471-480

Towards an Integrated Framework of Knowledge Management between Project and Organization Level

Mohammad Hosein Rezazadeh Mehrizi, Hosein Tehrani and Mehdi Kazemi
Sharif University of Technology, Tehran, Iran

481-490

Certification of Intellectual Capital Statements – Quality Requirements for ICS

Kai Mertins and Wen-Huan Wang
Fraunhofer IPK Berlin, Germany

491-504

Strategic Relevance of Intellectual Capital in European SMEs and Sectoral Differences.
InCaS: Intellectual Capital Statement – Made in Europe

Kai Mertins and Marcus Will
Fraunhofer IPK Berlin, Germany

505-514

Knowledge Management in the Field Of Advertising: How Advertising and Media Agencies Manage Knowledge?

Sema Misci and Ebru Uzunoglu
Izmir University of Economics, Turkey

515-524

The Relation of Rotation and Knowledge Transfer:A study of the R&D activities of a Japanese manufacturer

Takuya Miyamoto, Yasuhiro Hattori and Akiyuki Yatera
Kobe University
, Japan

525-534

The Impact of Human Resources Management on Knowledge Management Processes in Industrial Organizations

Samuel Monteiro and Leonor Cardoso
University of Coimbra, Portugal

353-544

An Emergent Approach to Knowledge Management Systems Development

Aboubakr Moteleb and Mark Woodman
Middlesex University e-Centre, The Burroughs, Hendon, London, UK

545-554

Learning and Development, Creativity and Flexibility, Management Support and Technological Knowledge Acquisition in Uganda’s Manufacturing Industries

Mary Basaasa Muhenda 1 and Zainal Ariffin Ahmed 2
1Uganda Management Institute, Institute Registrars Dept, Kampala, Uganda
2University of Science Malaysia, School of Management, Penang, Malaysia

555-564

Building the External Knowledge Map for Iranian Manufacturing SMEs

Iman Naderi1, Minoo Talebi Ashoori2 and Kian Behdad1
1 Young Researchers Club of Islamic Azad University and Sharif University of Technology, Tehran, Iran
2Mazandaran University of Science and Technology, Babol, Iran

565-574

Process of Knowledge Creation within Entrepreneurial Teams: Illustration Using the Nonaka And Takeuchi Model

Haifa Naffakhi, Yosra Boughattas, Mohamed Bayad and Christophe Schmitt
CEREFIGE- Nancy- France

575-584

Social Network Analysis Applied to Knowledge Creation and Transfer in the Portuguese Agricultural R&D Field: An Exploratory Study

Miguel Neto1, Ana Maria Correia1, Pedro Pinto2 and José Aguiar3
1Instituto Superior de Estatística e Gestão de Informação, Lisboa, Portugal
2Instituto Superior de Agronomia, Lisboa, Portugal
3Instituto Nacional dos Recursos Biológicos, Lisboa, Portugal

585-592

E-learning Tools and Standardisation in Higher Education Settings: The Importance of Quality Improvement (The Case of Nancy 2 University in France)

Grâce-Blanche Nganmini
Université de Nancy 2, France

593-602

Combination of Grounded Theory and Organizing Strategies for Rigor in Knowledge Management Research Methodology

Ariza Nordin1, Nor Laila Md Noor1 and Ahmad Zainuddin2
1University Technology MARA, Shah Alam, Malaysia
2Universiti Pendidikan Sultan Idris, Tanjung Malim, Malaysia

603-614

Emergent KM Axioms of Information Sharing: Remediating Four Fatal Flaws in the Touchstones of Information Sharing

Gary Oliver
The University of Sydney, Australia

615-624

Influence of Corporate Culture on the Effectiveness of Communities of Practice

Damaris Omasits1, Margit Noll1 and Marianne Hörlesberger2
1Arsenal research, Vienna, Austria
2Austrian Research Centres, Vienna, Austria

625-634

Projects in the Knowledge Economy

Patrick Onions
The Knowledge Studio, Leeds, UK

635-644

Development of a “Sticky” Virtual Community in the Internet Environment

Kalin Penev and John Rees
Southampton Solent University
, UK

645-652

Implementation of Knowledge Management in Japanese Higher Education: The Challenge of New Ideas in Systems Bound to a Tradition of Hierarchy

Robert Perkins
Nara University of Education, Japan

653-660

KM-M-CM: Knowledge Management as a mechanism for change management

Milly Perry
Open University, Isreal

661-666

Using a Balanced Scorecard Approach to Enhance the Management of Knowledge Transfer Partnerships

Martyn Polkinghorne1, Graham Manville2 and Nick Petford1
1Bournemouth University, Poole, UK
2University of Southampton, Southampton, UK

667-674

Is Knowledge-Based Production a New Concept?

Nick Potts
Southampton Solent University
, UK

675-682

Knowledge Creation and Knowledge Sharing: Synergy or Discrepancy?

Vasily Raskov
St.-Petersburg State University, St.-Petersburg, Russia

683-692

Value, Kaizen and Knowledge Management:  Developing a Knowledge Management Strategy for Southampton Solent University

John Rees1 and H Protheroe2
1Southampton Solent University,
2WiT Systems Ltd.

693-702

The Concept of Knowledge in KM: A Relational Model

Colin Reilly
The University of Melbourne, Parkville, Australia

703-712

Making Socratic Dialogue Work in a Business Environment: A Case of Knowledge Management

Dan Remenyi1 and Paul Griffiths 2, 3
1Trinity College Dublin, Ireland
2Birchman Group, Latin America
3 Pontifica Universidad Catolica, Peru

713-720

Task Journals as Means to Describe Temporal Task Aspects for Reuse in Task Patterns

Uwe V. Riss1, Olaf Grebner1, Ying Du2
1SAP Research, Karlsruhe, Germany
2SAP Research, Belfast, UK

721-730

Risk and Knowledge Relationships: An Investment Point of View

Eduardo Rodriguez 1, 2 and John Edwards1
1Aston University, UK
2EDC Export Development Canada Ottawa,Canada

731-742

The Impact of Technological Innovation upon Communication Strategy with Key Stakeholders of State and Local Government Organisations in Australia

John Saee and Beige Pureau
Swinburne University of Technology, Australia

743-752

Knowledge Sharing Through Face-To-Face Communication And Labour Productivity: Evidence From British Workplaces

Sergio Salis1 and Allan Morgan Williams2
1Employment Group, Policy Studies Institute, London, UK
2ISET, London Metropolitan University, London, UK

753-762

Knowledge Management in a Malaysia Public Sector Accounting Organization: An Integrated KM Framework

Kalsom Salleh1, Syed Noh Syed Ahmad1 and Syed Omar Sharifuddin Syed Ikhsan2
1
University Technology MARA, Shah Alam, Malaysian.
2National Institute of Public Administration of Malaysia Kuala Lumpur

763-774

Analysis of Knowledge Barriers at the Extra-Collaborative Knowledge Level in Enterprise Networks

Raquel Sanchis and Raúl Poler
Polytechnic University of Valencia, Spain

775-784

Measuring the Value of KM Projects: Insights into Practical Issues

Enrico Scarso1, Ettore Bolisani1 and Antonella Padova2
1DTG - University of Padua, Vicenza, Italy
2Ernst & Young, Milan, Italy

785-796

Agile and intelligent networks for Information Literacy by Knowledge Sharing

Christian-Andreas  Schumann and Claudia Tittmann
University of Applied Sciences Zwickau, Germany

797-806

Putting ‘Knowledge Management 2.0’ Into Practice – The Process of Setting up a Wiki as a Knowledge Management Tool in a Public Library

Karolien Selhorst
University of Antwerp, Belgium

807-816

Practice Based Research and Action Learning in a Learning Organization The Case: Patient Centred Treatment in a General Hospital.

Henk Smeijsters, Hans Koolmees and Sylvia Schoenmakers
Zuyd University of Applied Sciences, Heerlen, The Netherlands

817-826

Social Networking and the Transfer of Knowledge

Graeme Smith
Ordnance Survey, UK

827-840

The Creative Economy - Challenges and Opportunities for Romania. Attitudes of Romanian Youngsters towards Creativity

Marta-Christina Suciu and Mina Ivanovici
Academy of Economic Studies, Bucharest, Romania

841-850

Overload of Information or Lack of High Value Information: Lessons Learnt from Construction

Llewellyn Tang1, Yuyang Zhao2, Simon Austin1, Mansur Darlington2 and Steve Culley2
1Loughborough University, Leicestershire, UK
2University of Bath, UK

851-860

The Application of Online Action Learning to Leadership Development: A Case Study

Kate Thornton and Pak Yoong
Victoria University of Wellington, Wellington, New Zealand

861-868

A Critical Review of Knowledge Management Literature: Introducing a Practice-Based Approach on Knowledge Sharing

Hanna Timonen1 and Meri Jalonen2
1Helsinki University of Technology, Espoo, Finland
2University of Technology, Lappeenranta, Finland

869-876

On the Way Towards a European Atlas on Knowledge and Intellectual Capital

Eduardo Tomé1 and Gaby Neumann2
1Universidade Lusíada de Famalicão, Portugal
2University of Magdeburg, Germany

877-886

The Relevance of Infocom Technologies on Knowledge Management in the Public Sector: The Hungarian Case

András Vajkai and Péter Fodor
University of Pécs, Faculty of Business and Economics, Pécs, Hungary

887-894

Organizing Practices in Project-based Organizations through “Double-knit” Structures: The Case History of “Practice Groups” in a Consulting Firm

Saverino Verteramo and Monica De Carolis
University of Calabria, Rende, Italy

895-904

Harmonizing: An Interpretative Category to Understand the Processes of Creation and Sharing of Knowledge in an Organizational Context

Luca Verzelloni
University of Trento, Italy

905-912

Storytelling – A Method to Start Knowledge Transfer in Offshore Software Development Teams  

Varsha Vijayakumar¹, Ronny Gey² and Erik Wende³
¹University of Applied Sciences, Germany
²Chemnitz University of Technology, Germany
³University of Zurich, Switzerland

913-922

Barriers of Knowledge Sharing in Chinese Subsidiaries: From Social-Cultural Aspects

Fan Wang and John Cassidy
University College Dublin, Ireland

923-930

The Determinants of Inter-Firm Knowledge Transfer in Strategic Alliances: A Conceptual Framework

Ruifang Wang and John Cassidy
University College Dublin, Ireland

931-938

Dear Diary: Recommendations for Researching Knowledge Transfer of the Complex

Carol Webb
Sheffield Hallam University
, UK

939-946

The Challenge of Implementing Knowledge Management Strategy in a Public Sector Organization: Evaluating the Balanced Score Card as a Useful Tool

Christine Welch1 and Salwa Abdullah Alhamoudi
1University of Portsmouth, UK

947-956

Measuring the Intellectual Capital of Individuals: A Key Personal Competency Measurement Framework (KPCMF)

George White1 and Sandra Begley2
1Mi-2 Limited, Loughborough, UK
2University of Birmingham, Edgbaston, UK

957-966

Problem-Oriented Knowledge Management – Towards a Pattern-based Implementation Approach for KM in SME’s

Stephan Wildner
University of Passau, Germany

967-976

Communication and Coalition: Rethinking Neocapitalist Definitions of KM

Rodney Clarke, Judy Motion and Elias Kyriazis
University of Wollongong, Wollongong, Australia

977-983

Updated 2 December 2008

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