Academic Conferences International

Proceedings of
The 6th European Conference on Knowledge Management
held at the University of Limerick, Ireland
8-9 September 2005

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The Contents of the Proceedings are shown below.

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Paper Title	Author(s)	Page
Preface		vii
Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs		ix
Biographies of contributing authors		x
Keynote Paper: Perspectives on Intellectual Capital	Bernard Marr Centre for Business Performance, Cranfield School of Management, UK	1
A Proposed Study on the Evaluation of Strategic Alignment in the Gulf Cooperation Council Countries	Jaflah AlAmmary and Chun Che Fung School of Information Technology, Murdoch University, Western Australia	7
A Framework of Intangible Valuation Areas and Antecedents	Andreas N. Andreou and Annie Green George Washington University, DC, USA	15
Knowledge Sharing: A Critical Success Factor for Risk Management	Athina Anthropopoulou Aston University, Birmingham, UK	26
A Framework of Personal Knowledge Management in the Context of Organisational Knowledge Management	Dace Apshvalka¹ and Peter Wendorff^{2 1}Riga Technical University, Latvia; ²ASSET GmbH, Germany	34
Promoting People-Focused Knowledge Management in the Engineering Industry: The Case of IDOM	Nekane Aramburu¹, Josune Sáenz¹ and Luis Ramos² ¹ESTE School of Management, University of Deusto, San Sebastián, Spain; ²IDOM, S.A., Bilbao, Spain	42
At the Crossroads of Knowledge Management with Social Software	Gabriela Avram Interaction Design Center, University of Limerick, Limerick, Ireland	49
Knowledge Creation and Sharing - Complex Methods of Inquiry and Inconsistent Theory	Peter M. Bednar, David Anderson and Christine E. Welch University of Portsmouth, UK	59
The Knowledge Map, A Lubricant for the Firm’s Machinery	Anders Berglund Luleå University of Technology, Sweden	67
Accelerating Technology Transfer by Knowledge-Oriented Cooperation	Marco Bettoni¹, Christoph Clases² and Theo Wehner¹ ¹Swiss Federal Institute of Technology Zürich, Switzerland; ²Olothurn University of Applied Sciences, Switzerland	74
The Impact of Question Response Structure on Recipient Attitude: A Field Study in Knowledge Sharing	Heather Bircham-Connolly, James Corner and Stephen Bowden University of Waikato, Hamilton, New Zealand	83
The First Experiences With IC Evaluation and Measurement in Serbia and Montenegro	Sladjana Cabrilo Faculty of Management, Branimira Cosica, Serbia and Montenegro	91
Intellectual Capital and Value Creation: Evidencing in Portuguese Banking Industry	Maria do Rosário Cabrita and Jorge Landeiro Vaz Technical University, Institute of Economics and Business Administration, Portugal	98
Dynamic Analysis of Knowledge Management Practices in Consulting Firms. An Approach From the Business Dynamics Methodology	Nuria Calvo Babío University of A Coruña, Spain	107
Dynamic Impact of Knowledge on the Innovation Process	Annick Castiaux University of Namur, Belgium	116
Implementing e-Business Through KM: An Empirical Investigation in SMEs	Juan G Cegarra Navarro Universidad Politécnica de Cartagena, Spain	122
A Personal Knowledge Management Tool That Supports Organizational Knowledge Management	Larry Cheung, Paul Chung and Roger Stone Loughborough University, UK	130
Combining Scientific Research With Knowledge Work in Finnish Bio-industries	Elena Chukhlantseva and Kaisa Hellström University of Turku, Finland	136
Complexity Theory and Knowledge Management Application	Zoë Dann and Ian Barclay Liverpool John Moores University, UK	145
An Answer Shared is a Problem Solved: Encouraging a Knowledge Sharing Culture in the NHS.	Caroline De Brún National Knowledge Service, Oxford, UK	154
Knowledge Management Strategy – What Happened Next?	John S Edwards Aston Business School, Birmingham, UK	163
Integrating Action Learning and Knowledge Sharing for Developing Co-operation Networks Between SMEs in EU15 and New EU Member States	Tiit Elenurm Estonian Business School, Tallinn, Estonia	171
The Intellectual Capital of the United States	G. Scott Erickson¹ and Helen N. Rothberg² ¹Ithaca College, Ithaca, USA, ²Marist College, Poughkeepsie, USA	178
On the Elicitation of Knowledge in Collaborative Decision Making Settings	Christina E. Evangelou¹, Nikos Karacapilidis¹, Omar Abou Khaled² and Houda Chabbi Drissi² ¹University of Patras, Greece; ²University of Applied Sciences of Western Switzerland Switzerland	184
Knowledge Management Strategies of Software Development Organisations	Péter Fehér Corvinus University of Budapest, Hungary	190
Lighting up ‘Blind Spots’ While Measuring Knowledge Capital	Andrea Fried and Fabricio Orellana Wüstenrot & Württembergische- Informatik- GmbH, Germany	198
The Role of Document Classification Structure in Knowledge Sharing: Improving Knowledge Sharing Within the Organization by Creating Sample Document Repositories	Gyula Fulop^1, Laszlo Hernadi² Janos Kormos³and Zoltan C Kovacs⁴ ¹University of Miskolc, Hungary; ²HERR Ltd. Debrecen, Hungary; ³University of Debrecen, Hungary; ⁴KRIPTO Research Debrecen, Hungary	206
Knowledge Management in Technology Networks – A Qualitative Research Study	Waltraud Grillitsch, Alexandra Stingl and Robert Neumann University of Klagenfurt, Austria	213
Knowledge Sharing via Technology	Meliha Handzic and Angela Lee Sarajevo School of Science and Technology, Bosnia-Herzegovina	221
A Process Framework for an Interoperable Semantic Enterprise Environment	Jörg Härtwig and Karsten Böhm Institute of Computer Science, University of Leipzig, Germany	227
Knowledge Management in Realist Perspective: Analysing a University’s plan for Strategic Change	Lars Bo Henriksen Aalborg University, Denmark	237
Knowledge Management and Business Intelligence: The Importance of Integration	Richard T. Herschel St. Joseph’s University, Philadelphia, USA	245
How to measure IC in regional clusters? The Intellectual Capital Cluster Index (ICCI)®	Jose Hervas-Oliver Polytechnic University of Valencia , Spain	251
Managing Project and Process Knowledge in a Pan European Initiative	Ali G Hessami and Kurt Andersen Atkins Global, London, UK	258
How can we Assess Knowledge Management? Constructing a Holistic Assessment Framework of KM	Ying-Hsun Hung ^1,2; Seng-Cho T. Chou ² and Yu-Shu Chen ³ ¹Hwa-Hsia Institute of Technology, Taiwan; ²National Taiwan University, Taiwan; ³National Taipei University, Taiwan	264
Management Control and the Dynamics of Knowledge Sharing In Knowledge Intensive Organizations	Matti Koivuaho Tampere University of Technology, Finland	279
A Complexity Theory Approach to Knowledge Management – Towards a Better Understanding of Communication and Knowledge Flows in Software Development	Matti Koivuaho and Harri Laihonen Tampere University of Technology, Finland	271
Knowledge Creation and Sharing Mechanisms – Valuating Knowledge Management of Inter-Firm Human Resources	Jeanette Lemmergaard, Line Povlsen and Anna Bay Damholt University of Southern Denmark, Odense, Denmark	286
Assessing the Levels of Knowledge Transfer Within E-Commerce Websites of Tourist Organisations in Africa	Tonderai Maswera, Ray Dawson and Janet Edwards Research School of Informatics, Loughborough University, UK	293
Codified Knowledge Management – a Strategic Approach to KM, Based on the Exploitation of Existing Organizational Resources and Capabilities, Using Repository Based KMS	John G McCarthy, Catherine Parkes and Fergal McGrath University of Limerick, Castletroy, Ireland	301
An Integrated (‘Unitas’) Approach to Knowledge Management Strategy	Fergal McGrath and Rebecca Purcell, University of Limerick, Ireland	308
Knowledge Creation and Sharing in a Project Team: An Organizational Analysis Based on the Concept of Organizational Relation	Piero Migliarese and Saverino Verteramo Department of Business Science University of Calabria, Italy	316
Knowledge Creation in Groups: The Value of Cognitive Diversity, Transactive Memory, and Openmindedness Norms	Rebecca Mitchell and Stephen Nicholas University of Sydney, Australia	326
SWITCH ON - Semantic Web Integration Through Converging Hybrid Ontologies	Sandra Moffett and Martin Doherty University of Ulster at Magee, Londonderry, Ireland	334
Knowledge Acquisition for Building Lightweight Ontologies	Eni Mustafaraj¹, Martin Hoof², and Bernd Freisleben¹ ¹University of Marburg, Germany; ²Department of Electrical Engineering, Fachhochschule Kaiserslautern, Germany	342
Towards the Development of a Conceptual Framework for Knowledge Enhanced e-Workflow Modelling	John Ndeta and Farhi Marir, London Metropolitan University, UK	351
Communicative Action in Intellectual Capital Creation: An Empirical Test	David O’Donnell¹, Peter Cleary² Nick Bontis³, Philip O’Regan⁴ and Tom Kennedy⁴ ¹Intellectual Capital Research Institute, Limerick, Ireland; ²Department of Accounting, University College Cork, Ireland; ³McMaster University, Hamilton, Canada; ⁴Kemmy Business School, University of Limerick, Ireland	357
The Paradox of Sharing Knowledge Despite Providing Incomplete Information Using a Visual Format: The Example of IT Strategy	Gary R Oliver, University of Sydney, Australia	366
Trust and Knowledge Management in the Construction Industry	Anthony Olomolaiye and Charles Egbu Glasgow Caledonian University, UK	375
A Sociotechnical Based KM Solution for Service and Support	Abiodun Dominic Oyeniran Staffordshire University, UK	383
The Applicability of Knowledge Management as an Aid to Pharmaceutical Innovation	Thomas Parsons, Thomas Jackson, Ray Dawson and Holger Adelmann Loughborough University, UK	391
A Prototype Knowledge Management Platform for Modern Rural Energy Services in Thailand	Janjira Payakpate¹, Chun Che Fung¹, Sukruedee Nathakaranakule², Dora Marinova¹ ¹School of Information Technology, Murdoch University, Australia²Naresuan University, Thailand	398
Competitive Intelligence and Co-evolution within an Organisation Population	Mirva Peltoniemi and Elisa Vuori Tampere University of Technology, Finland	404
Healthcare Intellectual Capital: A Framework of Analysis at the Hospital Level and the Alliance Level	Ann Tzu-Ju Peng¹ and Enya Yu-Shih Lee² ¹Business Administration Department, Providence University, Taiwan; ²Department of Business Administration, National Chengchi University, Taiwan	412
Measuring the Performance of Cooperative Strategies With a Competitor: An Intellectual Capital Perspective of a Case Study in Taiwan	Ann Tzu-Ju Peng¹ and Johnson C.H.Yang² ¹Business Administration Department, Providence University, Taiwan; ²Distribution Business Group, Sinon Co., Taichung, Taiwan	421
Competitive Intelligence an Exploratory Study	Ana Maria Pereira and Isabel Ramos School of Engineering of University of Minho, Guimarães, Portugal	434
A Framework for Characterizing Knowledge Management Systems	Mário Paulo Pinto¹, Filomena Castro Lopes²and Maria Paula Morais² ¹ESEIG, Rua D. Sancho I, Portugal; ²Universidade Portucalense, Porto, Portugal	442
Measurement of Business Intelligence in a Finnish Telecommunications Company	Virpi Pirttimäki¹, Antti Lönnqvist¹ and Antti Karjaluoto^{2 1}Tampere University of Technology, Finland; ²Elisa Corporation, Finland	451
The Impact of Organisational Bureaucracy on the Determinants of Knowledge Acquisition	John D. Politis Higher Colleges of Technology, Dubai Men’s College, United Arab Emirates	459
The Requirement for Management of Knowledge Concerning the Assessment of Intellectual Capital	Agnieta Pretorius and Petrie Coetzee Tshwane University of Technology, Pretoria, South Africa	468
The Organizational Mind: A Comprehensive Framework for the Intelligent Organization	Isabel Ramos Information System Department, University of Minho, Guimarães, Portugal	478
Opportunities and Challenges for Collaborative Task Management Based on Enterprise Services Architecture	Uwe V. Riss and Camilla Wagland SAP AG, Walldorf, Germany