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ECITE 2005
Home >> ECITE >> ECITE 2005 >> ECITE 05 Proceedings
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Proceedings of the
12th European Conference on Information Technology Evaluation
held in Turku, Finland, 29-30 September 2005

The proceedings of the above conference are now available to purchase in either book or CD:

  • Cost, including post and packing in the UK and Europe is £60.00

  • Cost, including post and packing to any where in the rest of the world is £65.00

  • Cost for CD is £50, including post and packing, to anywhere in the world.

The Contents of the Proceedings is given below.
If you would like to download and read the Abstracts of the papers presented at the Conference, please click here.
If you would like to order the Proceedings, please click here

CONTENTS
 

Paper Title

Author(s)

Proceedings
Page

Preface

 

vii

Biographies of Conference Chairs, Programme Chair and Keynote Speaker

 

ix

Biographies of contributing authors

 

xi

Information Technology Implementations: Managing IT Innovation in the Malaysian Commercial Banking Industry

Abd-Rahman Ahlan
International Islamic University, Kuala Lumpar, Malaysia

1

Evaluating Success in Post-Merger IS Integration: A Case Study

Maria Alaranta
Turku Centre for Computer Science, Lemminkäisenkatu, Finland

11

State of the Art of IT Project Value Analysis

Michael Amberg and Shota Okujava
University of Erlangen-Nuremberg, Germany

21

An Evaluation Framework for Web-based Aptitude Tests

Michael Amberg, Sonja Fischer, Manuela Schröder
University Erlangen-Nuremberg, Germany

37

Economic Efficiency of Free and Open Source Software in the Public Sector

Michael Amberg, Shota Okujava and Matthias Sax
University of Erlangen-Nuremberg, Germany

47

Evaluation Criteria for Digital Rights Management Schemes With Focus on Music e-business

Andres Arjona and Thomas Grenman
Helsinki University of Technology, Espoo, Finland

59

The Case of Digital Inclusion for Mosque Library Administrators

Ahmad Bakeri Abu Bakar and Fadley Misavidin Shahriza
International Islamic University Malaysia,

69

In Answer to Carr: Reflections on the Strategic Value of IT

Frank Bannister and Dan Remenyi
Trinity College, Dublin, Ireland

77

Centralization Issues in IT Governance: The Role and Responsibilities of the IT Control Officer From a European Perspective

Egon Berghout and Alea Fairchild
Centre of IT Economics Research, University of Groningen, The Netherlands

89

The Five Phases Of Management At A Distance - From Management Of Telework To eleadership

Svein Bergum
Eastern Norway Research Institute, Lillehammer, Norway

99

IS Evaluation in Practice

Ann Brown
Cass Business School, City University, London, UK

109

An Exploratory Study Into Inhibitors to the Diffusion and Adoption of Mobile Commerce Technologies Within the Australian Context.

Deborah Bunker and Mills Kirin
University of New South Wales, Sydney, Australia

119

Evaluation of a CRM System Implementation in China

Sven Carlsson, Linda Frygell and Jonas Hedman
Department of Informatics, Lund University, Sweden

129

Disassembling Web Site Response Time

Thiam Kian Chiew and Karen Renaud
Department of Computing Science, University of Glasgow, UK

137

A Cost, Benefit and Risk Evaluation of the .NET Passport Single Signon Protocol

Peter Clutterbuck and Terry Rowlands
UQ Business School, University of Queensland, Brisbane, Australia

147

Generic Management Principles for Maximizing ICT Value?

Marguerite Cronk
Harding University, Arkansas, USA

157

Evaluating ICT Intellectual Capital

Renata Paola Dameri
University di Genova, Italy

165

The Affect of Organisational Change Upon the Motivation of IT Professionals

Jacqueline Day and Alexandra Willmott
The Institute of Business and Law, Bournemouth University, Poole, UK

177

Satisfaction, Acceptance, Impacts: Linking Three Modalities to Evaluate Intranets at Individual Level

François Deltour
Bretagne Engineering School Brest, France

189

Conceptualising and Mapping New Working Environments and Their Impacts on Society

Karsten Gareis
Empirica Gesellschaft für Kommunikations-Bonn, Germany

201

Why to Evaluate Enterprise and Software Architectures Objectives and Use Cases

Niina Hämäläinen 1, Jarmo Ahonen2 and Tommi Kärkkäinen 1
1University of Jyväskylä, Agora, Finland
2University of Kuopio, Finland

213

Consumer Privacy in a Radio Frequency Identification (RFID) Tag Populated Environment: A Classification of Threats and Evaluation of Existing Solutions

Kai Hänninen
Helsinki University of Technology, Espoo, Finland

223

Citizen-Centric Approach and Healthcare Management Based on the XML Web Services

Mayumi Hori1, Masakazu Ohashi2 and Shotaro Suzuki3
1HakuohUniversity, Tochigi, Japan
2Chuo University, Tokyo, Japan
3 Microsoft Co Ltd. Tokyo, Japan

235

Conducting Interdisciplinary Research: Evaluation of the ePrescription Pilot Scheme in Finland

Hannele Hyppönen1, Pirkko Nykänen2, Lauri Salmivalli3, Marja Pajukoski1, Pekka Ruotsalainen1 and Suvi Vuorela2
1National Research and Development Centre for Welfare and Health, Finland
2Department of Computer Sciences, Tampere University, Finland
3Turku School of Economics and Business Administration, Finland

245

ISEBA – A Framework for IS Evolution Benefit Assessment

Irja Kankaanpää1, Henna Sivula1, Jarmo J Ahonen2, Tero Tilus1,
Jussi Koskinen
1 and Päivi Juutilainen1
1University of Jyväskylä, Information Jyväskylä, Finland; 2University of Kuopio, Kuopio, Finland

255

Outsourcing in Chile: Evaluation Strategy in the Rapidly Changing ICT Sector

Ranjan B. Kini
School of Business and Economics, Indiana University Northwest, USA,

265

Why diffusion of Database Innovations is Struggling?

Juha Kontio
Turku University of Applied Sciences, Salo, Finland

275

Social Actor Modeling in ICT Research

Roberta Lamb
University of Hawaii, Manoa, USA

287

Evaluation Methods’ Matrix – A Tool for Customized IT Investment Evaluation

Przemyslaw Lech
University of Gdansk, Poland

297

The AlphaIC Method: Assessing the Business Impact of IT in the Knowledge Economy

Paolo Magrassi
Polytechnic of Milan and NCH International, Strada, Italy

307

Characterisation of Portuguese Organizations regarding Investment in Information and Communication Technologies – Application of Multivariate Data Analysis Techniques

Maria Fraga O. Martins, and Tiago Oliveira
Universidade Nova de Lisboa, Campus de Campolide, Lisbon, Portugal

315

Evaluating Computer’s Productivity for Portuguese Firms

Maria Fraga O Martins and Pedro Raposo
Universidade Nova de Lisboa, Portugal

327

An Interactive Evaluation Approach for the Creation of Collaborative Learning Commons

Anita Mirijamdotter1, Mary M. Somerville2 and Marita Holst1
1Luleå University of Technology, Sweden
2California Polytechnic State University, San Luis Obispo, USA

337

Evaluating Open Source Software Products

Jussi Nissilä1 and Outi Grotenfelt2
1Turku School of Economics and Business Administration, Finland
2Swedish School of Economics and Business Administration, Finland

349

Towards Evaluating Knowledge Management Through the 7C Model

Harri Oinas Kukkonen
Department of Information Processing Science, University of Oulu, Finland

359

Merging of IT Process Quality Frameworks With Other Business Process Measurement Frameworks

Sevgi Özkan and Semih Bilgen
Middle East Technical University, Ankara, Turkey

369

Human Resource Information Systems and Human Resource Management in Organizations

Hilkka Poutanen
University of Oulu, Finland

377

Organizational Processes in ICT Management and Evaluation. Experiences with Large Organizations

Mirja Pulkkinen1 and Ari Hirvonen2
1University of Jyväskylä, Information Technology Research Institute, Finland
2TietoEnator Corporation, Finland

385

The Adoption of new Application Development Tools by IT Professionals From the Viewpoint of Organisational Learning

Torsti Rantapuska
Faculty of Business Studies, Lahti Polytechnic, Finland

397

Social and Technical Resources in Police Command and Control Rooms

Bhavna Sharma1, Gabriella Spinelli1, Paul Shaw2 and Stephen Dines2
1School of Information Systems, Brunel University, Uxbridge, UK
2The Police Information Technology Organisation, New King's Beam House, UK

409

Evaluation of Information Technology Productivity and Productive Efficiency in Australia

Wesley Shu1 and Simon Poon2
1San Diego State University, USA
2University of Sydney, Australia

419

Management of Information Technology Infrastructure: Towards Partnerships

Seppo Sirkemaa
Turku School of Economics and Business Administration, Finland

425

Designing a Process-Oriented Framework for IT Performance Management Systems

Sertac Son1, Francois Laurent2 and Tim Weitzel1
1Institute for Information Systems, Frankfurt University, Germany
2European Central Bank, France

433

The Bullwhip Effect and the Information System for a Plywood Supply Chain

Robert Ståhl, Kaj-Mikael Björk, Kristian Bäckström and Christer Carlsson
Åbo Akademi University, Lemminkäisenkatu Turku, Finland

445

Needs and Accommodation in Evaluation Design

Anna Ståhlbröst, Anita Mirijamdotter and Birgitta Bergvall-Kåreborn
Social Informatics, Luleå University of Technology, Sweden

457

The Influence of Subjective Norm in Discriminating Online Shopper Innovativeness in Malaysia

Norazah Mohd Suki1, Venu Thyagarajan2 and Mohd Ismail Ahmad2
1Universiti Tenaga Nasional, Pahang, Malaysia
2University, Cyberjaya, Selangor DE, Malaysia

465

Information System Architecture Evaluation: From Software to Enterprise Level Approaches

André Vasconcelos, Pedro Sousa and José Tribolet
University of Lisbon, Portugal

473

Impact of the Quality of ERP Implementations on Business Value

Oana Velcu
Swedish School of Economics and Business Administration, Helsinki, Finland

489

Evaluating IT Investments: a Manager-Friendly Roadmap

António Videira and Paulo Rupino da Cunha
Universidade de Coimbra, Portugal

501

Evaluating Human Factors in ERP Implementations

Inka Vilpola and Kaisa Väänänen-Vainio-Mattila
Tampere University of Technology, Finland

511

Theory-Building in ICT Evaluation Through Comparative Analysis: Multiple Case Study Method

Paul Griffiths, Independent Consultant, Chile and Dan Remenyi, Trinity College Dublin, Ireland

521

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