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Preface |
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vii |
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Biographies of Conference Chairs, Programme Chair and Keynote Speaker |
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ix |
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Biographies of contributing authors |
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xi |
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Information Technology Implementations: Managing IT Innovation in the Malaysian Commercial Banking Industry |
Abd-Rahman Ahlan International Islamic University, Kuala Lumpar, Malaysia |
1 |
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Evaluating Success in Post-Merger IS Integration: A Case Study |
Maria Alaranta Turku Centre for Computer Science, Lemminkäisenkatu, Finland |
11 |
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State of the Art of IT Project Value Analysis |
Michael Amberg and Shota Okujava University of Erlangen-Nuremberg, Germany |
21 |
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An Evaluation Framework for Web-based Aptitude Tests |
Michael Amberg, Sonja Fischer, Manuela Schröder University Erlangen-Nuremberg, Germany |
37 |
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Economic Efficiency of Free and Open Source Software in the Public Sector |
Michael Amberg, Shota Okujava and Matthias Sax University of Erlangen-Nuremberg, Germany |
47 |
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Evaluation Criteria for Digital Rights Management Schemes With Focus on Music e-business |
Andres Arjona and Thomas Grenman Helsinki University of Technology, Espoo, Finland |
59 |
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The Case of Digital Inclusion for Mosque Library Administrators |
Ahmad Bakeri Abu Bakar and Fadley Misavidin Shahriza International Islamic University Malaysia, |
69 |
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In Answer to Carr: Reflections on the Strategic Value of IT |
Frank Bannister and Dan Remenyi Trinity College, Dublin, Ireland |
77 |
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Centralization Issues in IT Governance: The Role and Responsibilities of the IT Control Officer From a European Perspective |
Egon Berghout and Alea Fairchild Centre of IT Economics Research, University of Groningen, The Netherlands |
89 |
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The Five Phases Of Management At A Distance - From Management Of Telework To eleadership |
Svein Bergum Eastern Norway Research Institute, Lillehammer, Norway |
99 |
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IS Evaluation in Practice |
Ann Brown Cass Business School, City University, London, UK |
109 |
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An Exploratory Study Into Inhibitors to the Diffusion and Adoption of Mobile Commerce Technologies Within the Australian Context. |
Deborah Bunker and Mills Kirin University of New South Wales, Sydney, Australia |
119 |
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Evaluation of a CRM System Implementation in China |
Sven Carlsson, Linda Frygell and Jonas Hedman Department of Informatics, Lund University, Sweden |
129 |
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Disassembling Web Site Response Time |
Thiam Kian Chiew and Karen Renaud Department of Computing Science, University of Glasgow, UK |
137 |
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A Cost, Benefit and Risk Evaluation of the .NET Passport Single Signon Protocol |
Peter Clutterbuck and Terry Rowlands UQ Business School, University of Queensland, Brisbane, Australia |
147 |
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Generic Management Principles for Maximizing ICT Value? |
Marguerite Cronk Harding University, Arkansas, USA |
157 |
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Evaluating ICT Intellectual Capital |
Renata Paola Dameri University di Genova, Italy |
165 |
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The Affect of Organisational Change Upon the Motivation of IT Professionals |
Jacqueline Day and Alexandra Willmott The Institute of Business and Law, Bournemouth University, Poole, UK |
177 |
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Satisfaction, Acceptance, Impacts: Linking Three Modalities to Evaluate Intranets at Individual Level |
François Deltour Bretagne Engineering School Brest, France |
189 |
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Conceptualising and Mapping New Working Environments and Their Impacts on Society |
Karsten Gareis Empirica Gesellschaft für Kommunikations-Bonn, Germany |
201 |
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Why to Evaluate Enterprise and Software Architectures Objectives and Use Cases |
Niina Hämäläinen 1, Jarmo Ahonen2 and Tommi Kärkkäinen 1 1University of Jyväskylä, Agora, Finland 2University of Kuopio, Finland |
213 |
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Consumer Privacy in a Radio Frequency Identification (RFID) Tag Populated Environment: A Classification of Threats and Evaluation of Existing Solutions |
Kai Hänninen Helsinki University of Technology, Espoo, Finland |
223 |
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Citizen-Centric Approach and Healthcare Management Based on the XML Web Services |
Mayumi Hori1, Masakazu Ohashi2 and Shotaro Suzuki3 1HakuohUniversity, Tochigi, Japan 2Chuo University, Tokyo, Japan 3 Microsoft Co Ltd. Tokyo, Japan |
235 |
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Conducting Interdisciplinary Research: Evaluation of the ePrescription Pilot Scheme in Finland |
Hannele Hyppönen1, Pirkko Nykänen2, Lauri Salmivalli3, Marja Pajukoski1, Pekka Ruotsalainen1 and Suvi Vuorela2 1National Research and Development Centre for Welfare and Health, Finland 2Department of Computer Sciences, Tampere University, Finland 3Turku School of Economics and Business Administration, Finland |
245 |
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ISEBA – A Framework for IS Evolution Benefit Assessment |
Irja Kankaanpää1, Henna Sivula1, Jarmo J Ahonen2, Tero Tilus1, Jussi Koskinen1 and Päivi Juutilainen1 1University of Jyväskylä, Information Jyväskylä, Finland; 2University of Kuopio, Kuopio, Finland |
255 |
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Outsourcing in Chile: Evaluation Strategy in the Rapidly Changing ICT Sector |
Ranjan B. Kini School of Business and Economics, Indiana University Northwest, USA, |
265 |
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Why diffusion of Database Innovations is Struggling? |
Juha Kontio Turku University of Applied Sciences, Salo, Finland |
275 |
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Social Actor Modeling in ICT Research |
Roberta Lamb University of Hawaii, Manoa, USA |
287 |
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Evaluation Methods’ Matrix – A Tool for Customized IT Investment Evaluation |
Przemyslaw Lech University of Gdansk, Poland |
297 |
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The AlphaIC Method: Assessing the Business Impact of IT in the Knowledge Economy |
Paolo Magrassi Polytechnic of Milan and NCH International, Strada, Italy |
307 |
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Characterisation of Portuguese Organizations regarding Investment in Information and Communication Technologies – Application of Multivariate Data Analysis Techniques |
Maria Fraga O. Martins, and Tiago Oliveira Universidade Nova de Lisboa, Campus de Campolide, Lisbon, Portugal |
315 |
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Evaluating Computer’s Productivity for Portuguese Firms |
Maria Fraga O Martins and Pedro Raposo Universidade Nova de Lisboa, Portugal |
327 |
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An Interactive Evaluation Approach for the Creation of Collaborative Learning Commons |
Anita Mirijamdotter1, Mary M. Somerville2 and Marita Holst1 1Luleå University of Technology, Sweden 2California Polytechnic State University, San Luis Obispo, USA |
337 |
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Evaluating Open Source Software Products |
Jussi Nissilä1 and Outi Grotenfelt2 1Turku School of Economics and Business Administration, Finland 2Swedish School of Economics and Business Administration, Finland |
349 |
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Towards Evaluating Knowledge Management Through the 7C Model |
Harri Oinas Kukkonen Department of Information Processing Science, University of Oulu, Finland |
359 |
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Merging of IT Process Quality Frameworks With Other Business Process Measurement Frameworks |
Sevgi Özkan and Semih Bilgen Middle East Technical University, Ankara, Turkey |
369 |
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Human Resource Information Systems and Human Resource Management in Organizations |
Hilkka Poutanen University of Oulu, Finland |
377 |
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Organizational Processes in ICT Management and Evaluation. Experiences with Large Organizations |
Mirja Pulkkinen1 and Ari Hirvonen2 1University of Jyväskylä, Information Technology Research Institute, Finland 2TietoEnator Corporation, Finland |
385 |
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The Adoption of new Application Development Tools by IT Professionals From the Viewpoint of Organisational Learning |
Torsti Rantapuska Faculty of Business Studies, Lahti Polytechnic, Finland |
397 |
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Social and Technical Resources in Police Command and Control Rooms |
Bhavna Sharma1, Gabriella Spinelli1, Paul Shaw2 and Stephen Dines2 1School of Information Systems, Brunel University, Uxbridge, UK 2The Police Information Technology Organisation, New King's Beam House, UK |
409 |
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Evaluation of Information Technology Productivity and Productive Efficiency in Australia |
Wesley Shu1 and Simon Poon2 1San Diego State University, USA 2University of Sydney, Australia |
419 |
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Management of Information Technology Infrastructure: Towards Partnerships |
Seppo Sirkemaa Turku School of Economics and Business Administration, Finland |
425 |
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Designing a Process-Oriented Framework for IT Performance Management Systems |
Sertac Son1, Francois Laurent2 and Tim Weitzel1 1Institute for Information Systems, Frankfurt University, Germany 2European Central Bank, France |
433 |
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The Bullwhip Effect and the Information System for a Plywood Supply Chain |
Robert Ståhl, Kaj-Mikael Björk, Kristian Bäckström and Christer Carlsson Åbo Akademi University, Lemminkäisenkatu Turku, Finland |
445 |
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Needs and Accommodation in Evaluation Design |
Anna Ståhlbröst, Anita Mirijamdotter and Birgitta Bergvall-Kåreborn Social Informatics, Luleå University of Technology, Sweden |
457 |
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The Influence of Subjective Norm in Discriminating Online Shopper Innovativeness in Malaysia |
Norazah Mohd Suki1, Venu Thyagarajan2 and Mohd Ismail Ahmad2 1Universiti Tenaga Nasional, Pahang, Malaysia 2University, Cyberjaya, Selangor DE, Malaysia |
465 |
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Information System Architecture Evaluation: From Software to Enterprise Level Approaches |
André Vasconcelos, Pedro Sousa and José Tribolet University of Lisbon, Portugal |
473 |
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Impact of the Quality of ERP Implementations on Business Value |
Oana Velcu Swedish School of Economics and Business Administration, Helsinki, Finland |
489 |
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Evaluating IT Investments: a Manager-Friendly Roadmap |
António Videira and Paulo Rupino da Cunha Universidade de Coimbra, Portugal |
501 |
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Evaluating Human Factors in ERP Implementations |
Inka Vilpola and Kaisa Väänänen-Vainio-Mattila Tampere University of Technology, Finland |
511 |
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Theory-Building in ICT Evaluation Through Comparative Analysis: Multiple Case Study Method |
Paul Griffiths, Independent Consultant, Chile and Dan Remenyi, Trinity College Dublin, Ireland |
521 |