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Paper Title
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Author(s)
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Page
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Preface
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vi
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Biographies
of Conference Chairs
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vii
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Biographies
of contributing authors
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viii
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Integrating
Information Systems After a Merger: Challenges and Opportunities
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Maria Alaranta
Turku School
of Economics and Business Administration, Turku, Finland
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1
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Using
Causal Mapping Methods to Identify and Analyse Risk in Information System
Projects as a Post-Evaluation Process
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Abdullah
J. Al-Shehab, Robert T. Hughes and Graham Winstanley
University of Brighton, UK
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9
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Personal
Knowledge Management
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Dace Apshvalka
Riga Technical University, Latvia
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17
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Empirical
Study on Knowledge Based Systems
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Gabriela
Avram
Centre de Recherche Public Henri Tudor,
Luxembourg
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23
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IT
Value, Meaning and Identity: An Exploration of Things to Come
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Frank Bannister
Trinity College,
Dublin, Ireland
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33
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Performance
Measurement in e-Business
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David
Barnes1 and Matthew Hinton2
1School of Management, Royal
Holloway University
of London, UK,
2Open University Business
School, Milton Keynes, UK
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43
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Emergent
Theory and Technology in e-Learning
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Marie-Joëlle Browaeys1 and Stephanus
Eko Wahyudi2
1University Nyenrode, The Netherlands, 2University of Surabaya, Indonesia
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51
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Building
Evaluation Into REALITY Telecare
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Ewart Carson, Derek Cramp, Howard Leicester and Abdul Roudsari
Centre for Measurement & Information in Medicine, City University,
London, UK
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59
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Investigating
Mobile Payments Systems: Conceptual and
Wireless Technologies Aspects
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Jiajun Jim Chen and Carl Adams
University of Portsmouth,
UK
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67
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'Smart
Mobs' and Technology Probes: Evaluating Texting at Work
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Keith
Cheverst1, Dan Fitton1, Mark Rouncefield1
and Connor Graham2
1University of Lancaster, UK, 2University of Melbourne, Australia
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73
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|
Information
Systems Evaluation – Adding Process Descriptions to six Evaluation Types
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Stefan Cronholm
Dept. of Computer and Information Science, Linköping University, Sweden
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81
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Extending
the ‘Enterprise
Systems Experience’: Evaluating Change in Customer Orientations and
Capabilities
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Guillermo
de Haro1 and Ryan R. Peterson2
1Dept. of Information Systems, Instituto de
Empresa, Spain, 2Information
Management Research Center (IMRC), Spain
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91
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An
ABC-based Approach for Operational Business – ICT Alignment
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Guido
Dedene1,2,3, Stijn Viaene1,2 ,
Bjorn Cumps1, and Manu De Backer1
1Dept. of Applied Economics, Katholieke Universiteit Leuven, Belgium, 2Vlerick
Leuven Gent Management School, Belgium, 3Business Studies Dept.,
Universiteit Van Amsterdam, The Netherlands
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103
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On a
Balanced Methodology to Evaluate a Portfolio of ICT Investments
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Dirk
Deschoolmeester1, 2, Olivier Braet2 and Peter
Willaert1
1Vlerick Leuven Gent Management
School; Belgium,
2Faculty of Economics and Business Administration, Ghent University, Belgium
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115
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Evaluating
Internet Banking Web Sites in Brazil
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Eduardo Diniz, Roseli Morena Porto and Tomi Adachi
Escola de Administração
de Empresas de São Paulo
(FGV/EAESP), Brazil
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127
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Pay Per
Use (PPU) Computing: Decision Making Based on Capacity and Utility
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Alea M. Fairchild and Willem J.H. van Groenendaal
Tilburg University, The Netherlands
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137
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IT
Investment Evaluation – A Survey of Perceptions Among Managers in Sweden
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Elisabeth
Frisk and Anna Plantén
School of Economics and Commercial
Law, Göteborg
University, Sweden
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145
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Orica
Latin America
– Converting a Major IT Based Transformation Into Shareholder Value.
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Paul
D.R. Griffiths1 and Bernardo Stern2
1The Birchman Group and Henley
Management College UK;
2Orica Latin America.
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155
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Reflection
Meetings as a Method for Learning and Evaluation
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Kerstin Grundén
University of Trollhättan/Uddevalla,
Sweden
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169
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Knowing
the Knower: A Systems Development Case Study
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Ciara Heavin, John McAvoy
and Karen Neville
National University
of Ireland University
College Cork, Ireland
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175
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Application
Portfolio Models in Practice – TOOLS for ICT Planning, Management and
Business Value Evaluation
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Ari P. Hirvonen
TietoEnator Corporation, Jyväskylä, Finland
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183
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Information
and Communication Technologies in the Slovak Republic:
Examination of the Current Development Trends
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Miroslav Hrnciar and Zuzana
Kucerová
Faculty of Management Science and Informatics, University of Žilina, Slovakia
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193
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Internet
Banking Software Ease of Use and Adoption – A Field Study
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Ranjan B.
Kini
School of Business and Economics, Indiana University
Northwest, USA
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203
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Typical
Problems in Information Systems – A Multiple Case Study in Six Finnish
Organisations
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Juha Kontio
Turku Polytechnic,
Finland
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211
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80/20 Rule
in ERP System Implementation - A Case Study on Maximising ROI
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Przemyslaw Lech,
University of Gdansk, Poland
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221
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Methodology
for Evaluating Electronic Academic Journals
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Maricela López-Ornelas, Graciela Cordero-Arroyo
and Eduardo Backhoff-Escudero
Autonomous University of Baja
California, Mexico
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227
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Evaluating
the Quality of Use of Visual Data-Mining Tools
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Dorina Marghescu1, Mikko Rajanen2
and Barbro Back1
1Turku Centre for Computer Science, Åbo Akademi University, Turku, Finland, 2Dept. of
Information Processing Science, University of Oulu, Finland
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239
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The
Evaluation of an Innovative Method to Provide an Effective Teaching and
Learning Environment for IT and Multimedia Development.
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Steve
Martin, John Lynch and Robert Seago
School of Computing and Technology, University of East London, UK
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251
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Managing
the IS function: Understanding the Impact of Word of Mouth, Past Experience
and IS-Communications on Expectations of Service Quality
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Annette Mills
University of Canterbury,
Christchurch, New Zealand
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261
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Design
and Evaluation of (B2C) e-Commerce Environments for the Total
Customer-Experience
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Shailey Minocha1, Dave Roberts2, Marian Petre1,
Liisa Dawson1 and Nicola Millard3
1Dept. of Computing, The Open University, Milton Keynes UK, 2Ease
of Use, IBM UK Ltd, Warwick, UK, 3BT Exact, Ipswich, UK
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269
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Formative
and Interpretive Approaches to the Evaluation of Community Focused
Web-Fronted Projects.
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Clodagh Miskelly, Anne Moggridge,
Clare Stephenson and Morris Williams
University of the West of England, Bristol, UK
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281
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Project
Organisations for Global Software Products and Information Systems
Development
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Nazmun Nahar1 and Najmul Huda2
1University of Jyväskylä,
Finland, 2Dept.
of Information Processing, Tallinn
Technical University, Estonia
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289
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|
Evaluation
Process of an Outsourced Joint Information System Development Project in
Finnish Universities – Learning Proactive Evaluation Practices
|
Antti Nurmi and Petri Hallikainen
Information Systems Science, Helsinki School of Economics, Finland
|
299
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Diffusing
Innovation Smartly
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Kevin
O’Sullivan1 and Karen Neville2
1Ericsson, Cork, Ireland, 2National University of Ireland
– Cork, Ireland.
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309
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PB-ISAM:
A New Framework for the Assessment of Information Systems Within the
Context of Organisation
|
Sevgi Özkan
Informatics Institute, Middle East
Technical University,
Ankara, Turkey
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319
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e-Commerce Success? – kalahari.net a South African Case Study
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Shaun
Pather1, Dan Remenyi1,
2 and Andre de la Harpe1, 3
1Cape Technikon, South Africa, 2Trinity
College Dublin, Ireland, 3kalahari.net, South Africa,
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329
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Business
and Information Systems Alignment: Understanding the key Issues
|
Carla
Marques Pereira1 and Pedro Sousa2
1CEO/EST-IPCB, Castelo
Branco, Portugal,
2I.S.T e Link, Lisboa, Portugal,
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341
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Identifying
Risk for e-Business development
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Elias
Pimenidis1, Colin J. Miller2 and Claire F. MacEachen2
1The University of East London, Dagenham, UK, 2The
University of Abertay Dundee, Scotland, UK
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349
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|
The
Manager in the Field and Information and Communications Technology Success
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Dan Remenyi1 and Paul D.R. Griffiths2
and Eduardo H. Diniz3
1School of Systems and Data Studies, Trinity College Dublin, Ireland,
2The Birchman Group, Chile and Henley
Management College, UK, 3Escola de Administração
de Empresas de São Paulo, Brazil
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359
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|
Exception
Based Approach for Information Systems Evaluation
|
Heikki Saastamoinen
University of Jyväskylä,
Jyväskylä,
Finland
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371
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A Managerial
Release-decision Model for IT-applications: Software Release Decisions: Do
the Numbers Really Matter?
|
Hans Sassenburg and Egon Berghout
Centre of IT Economics Research, University
of Groningen, The Netherlands
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379
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|
Evaluation
of Open Source Software: Comparative Perspectives Between Proprietary and
Open Code Development
|
Andrew
Schofield and Amit Mitra
Information Systems Institute, Salford
University, UK
|
389
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|
The Use of
Peer Assessment as a Component of the Assessment Strategy Used for IS
Student Group Projects
|
Elsje Scott1, Nata van der Merwe2 and Derek Smith1
1Dept. of Information Systems, University of Cape
Town, South Africa,
2Xiplan (Pty) Ltd, Kenilworth,
South Africa
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397
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|
Evaluating
e-Business in Australia:
A Measure of Operational and Financial Improvements
|
Mohini Singh and John Byrne
School of Business Information
Technology, RMIT University,
Australia
|
407
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|
Ex-ante Evaluation
of ERP systems: Towards a More Systematic Development of Methods in IT
Evaluation
|
Lineke Sneller1, Jan Bots2 and Fred de
Koning2
1Interface Europe, The Netherlands,
2Nyenrode University, The Netherlands
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417
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|
Evaluating
Corporate Websites Trustworthiness, Practical Implementation of the Gianni
Test
|
Victor A.
Tsygankov
Turku School
of Economics and Business
Administration, Finland
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427
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|
Empirical
Evaluation and Comparison of Enterprise
Models: A Framework and its Application.
|
Jean-Paul Van-Belle
University of Cape
Town, Rondebosch, South
Africa
|
437
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|
The
Effective Communication of Evaluation Results to Business Executives
|
Peter Wendorff,
ASSET GmbH, Germany,
|
447
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|
Beyond the
“Average” User – A General Framework for Understanding the Determinants of
IS Success Judgement at the Personal Level From Information on Individual
Thinking and Reasoning About IS.
|
Tuan Yu
Canterbury Business
School, University of Kent, UK
|
457
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|
Component-Based
Reuse in Systems Analysis and Design: An Exploratory Study
|
Zheying Zhang
University of Jyväskylä,
Finland
|
473
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|
ICT
Investments Evaluation in Nonprofit Organisations
|
Renata Paola Dameri
Facoltà di Economia, Università di Genova, Italy
|
487
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|
Narratives:
The Missing Link in Information Systems
|
Jonas
Hedman1 and Andreas Borell2
1School of Economics and Management, Lund
University, Sweden,
2Tetra Pak Global IM, Sweden
|
497
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|
A Structurational Perspective on Technology: An Evaluation
of why the same Technical Solution is Adopted Differently Across an
Organisation
|
Arild Jansen1 and Terje Nes2
1SITAS, Faculty of Law, University of Oslo,
Norway 2The
National Archives of Norway
|
505
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|
IT
Governance Disclosure of Web100 Companies
|
Gail
Ridley and Qiang
Liu
School of Information Systems, University of Tasmania, Australia
|
515
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|
The
Impact of Information Technology Investments and Cost Management Systems on
Stock Price Reaction
|
Narcyz Roztocki1 and Heinz Roland Weistroffer2
1School of Business, State University of New York at New Paltz,USA, 2School of Business, Virginia
Commonwealth University, USA
|
525
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|
ROI
Doesn’t Matter: Insights in the True Business Value of IT
|
A.J. Gilbert
Silvius
Utrecht University
of Professional Education, The Netherlands
|
531
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A Global
View of Software Economics: Foundations and Problems
|
Claudine
Toffolon1,2 and Salem Dakhli2
1Littoral University, LIL, Calais, France, 2Paris-Dauphine
University, CERIA, France
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