3rd European Conference on Information Management and Evaluation

Proceedings of ECIME 2008
The 2^nd European Conference on Information Management and Evaluation
held at Royal Holloway, University of London, UK
on 11-12 September 2008

The proceedings of the above conference are now available to purchase in CD-ROM format only:

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REST OF THE WORLD: Cost, including post and packing is £55.

The Contents of the Proceedings are shown below.

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Paper Title	Author(s)	Page No.
Preface		v
Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs		iix
Biographies of contributing authors		x
The Application of Zachman Framework in Architecting a Collaborative Digital Library	Abrizah Abdullah and A.N. Zainab University of Malaya, Kuala Lumpur, Malaysia	1-10
Evaluation of use of online resources in an Islamic university education	Ahmad Bakeri Abu Bakar¹ and `Mohammad Khaled Isa Al-Shboul²` ¹International Islamic University, Kuala Lumpur, Malaysia `²University of Malaya, Kuala Lumpur, Malaysia`	11-20
Multitasking: The Uncertain Impact of Technology on Knowledge Workers and Managers	Frank Bannister and Dan Remenyi Trinity College, Dublin, Ireland	21-30
The Evaluation of the Impact of Internet-Based Technologies on International Service Delivery	Clara Benevolo and Riccardo Spinelli University of Genoa, Italy	31-40
Networks, Technologies and Globalisation Processes in SMEs. The Italian Case	Marco Bettiol¹, Maria Chiarvesio² and Eleonora Di Maria¹ ¹Department of Economics and Management, University of Padova, Italy ²Department of Economics, University of Udine, Italy	41-50
Research Methods for IT/IS Systems’ Evaluation, a Critical Appraisal	Jytte Brender Aalborg University and Virtual Centre for Health Informatics, Denmark	51-58
Evaluating the Problem Solving, Preserving and Causing Effects of a Healthcare Information System in a Hospital Clinic	Hanna Broberg University of Kalmar, Sweden	59-66
Contextual Factors Influencing Strategic Information Systems Planning in a Network: Evaluation of Two Inter-Municipality Projects in Finland	Tijs van den Broek¹, Ton Spil¹, Timo Kestilä², Michel Ehrenhard¹andHannu Salmela² ¹University of Twente, Enschede, the Netherlands ²Turku School of Economics, Finland	67-76
A Case Study of SME Web Application Development via Agile Methods	Peter Clutterbuck, Terry Rowlands and Owen Seamons University of Queensland, Brisbane, Australia	77-88
Implicit Personal Contracts and Actor-Group Consensus in CRM Implementations – Evidence for Their Role in Influencing Success	Ian Corner¹ and Matthew Hinton² ¹Barston Consultancy Ltd, Appleby Magna, UK ²Business School, The Open University, Milton Keynes, UK	89-98
ICT Adoption by ICT SMEs in the UK West Midlands – the Forgotten ICT Adopters	Pat Costello, Andy Sloane and Caroline Chibelushi University of Wolverhampton, West Midlands, UK	99-110
Using an Enterprise Information Management System to Enhance IT Compliance and Information Value	Renata Paola Dameri Department of Business Administration, University of Genova, Italy	111-122
Can ICT Enhance Value-Driven Health Care?	Martin D’Cruz Turku School of Economics, Finland, and Indiana University, USA	123-130
The Comprehensive Challenges to the Contemporary Knowledge Worker	Carel De Beer University of Pretoria, South Africa	131-138
National Survey of SMEs’ use of IT in Four Sectors	Romano Dyerson, G. Harindranath, David Barnes Royal Holloway University of London, UK	139-148
Analyzing the Topics Discussed in CEO Blogs: A Content Analysis Approach	Jose Esteves and Víctor Bohórquez IE Business School, Madrid, Spain	149-158
Evaluate IT Where Effects Occur and get Directives for Managerial Action	Birgitta Fagerström Kareld School of Mathematics and Systems Engineering, Växjö University, Sweden	159-168
An Investigation of the Effective Management of Communication for Successful Distributed Software Development Teams	Stephanie Finn and Robert Benyon Rhodes University, Grahamstown, South Africa	169-176
Interpretative IT Evaluation in the Public Sector: Two Steps Forward and one Backwards	Elisabeth Frisk Department of Applied IT, Gothenburg University, Sweden	177-184
Reward Systems in the Post Digitization era: Possible Benefits and Risks	Pontus Fryk Uppsala University, Sweden	185-192
A Framework for Enterprise Resource Planning System Selection by Small and Medium Enterprises	Neetu Ganapathy¹ and Javali Raju² ¹SDM Institute for Management Development, Mysore, India ²Kuvempu University Post Graduate Center, Davangere, India	193-202
Evaluation of e-Government Implementation from a Social Perspective	Kerstin Grundén Department for Economics and IT, University West, Trollhättan, Sweden	203-210
Bronze, Silver and Gold: Effective Membership Design in Customer Rewards Programs	Anders Hederstierna and Henrik Sällberg School of Management, Blekinge Institute of Technology, Ronneby, Sweden	211-208
Mobile Messaging has Significant Impact on Primary Health Care Professionals	Inga Hunter and Richard Whiddett Massey University, Palmerston North, New Zealand	219-226
Evaluating Electronic Financial Records Management in the Implementation of e-Government in Malaysia	Nurussobah Hussin, Wan Satirah, and Mohd Nazir Ahmad Universiti Teknologi MARA, Shah Alam, Malaysia	227-238
Adoption and Evaluation of Mobile Commerce in Chile	Ranjan Kini Indiana University Northwest, Gary, USA	239-252
Where is Information Ethics in Iranian Library and Information Science Publications and Services?	Mortaza Kokabi School of Education and Psychology, Shaheed Chamran University, Ahwaz, Iran	253-258
Improving Decision Making and Management With an Enterprise Resource Planning System: a Case Study	Juha Kontio and Elina Kontio Turku University of Applied Sciences, Finland	259-268
A Framework for Evaluating Compliance of Public Service Development Programs with Government Enterprise Architecture	Katja Liimatainen, Jukka Heikkilä and Ville Seppänen Information Technology Research Institute, University of Jyväskylä, Finland	269-276
A Drug Crime Data Mart to Support Publication on Demand	Ronald Meijer¹, Jan van Dijk¹, Erik Leertouwer¹ and Sunil Choenni^1,2 ¹Ministry of Justice WODC, Den Haag, The Netherlands ²Rotterdam University, Rotterdam, The Netherlands	277-286
Evaluation of Management Information Systems from the Service Quality Perspective	Omenogo Veronica Mejabi Univeristy of Ilorin, Nigeria	287-294
A User Perspective on Usability of Information Systems	Minna-Maarit Metsälä¹, Heidi Mikkola² and Heikki Saastamoinen² ¹National Board of Taxes, Helsinki, Finland ²Jyväskylä University of Applied Sciences, Jyväskylä, Finland	295-304
Creating the Theory for Conceptual Framework: Benchmarking ICT Supported Training Using the Online Course Design Maturity Model	Peter Mkhize University of South Africa, Pretoria, South Africa	305-314
The Impact of PMBoK® Tools, Techniques and Complementary Factors on Information Systems Project Success	Flora Mpazanje, Irwin Brown and Kosheek Sewchurran University of Cape Town, South Africa	315-324
Modeling the Return of Information System Investments	Emil Numminen School of Management, Blekinge Institute of Technology, Ronneby, Sweden	325-334
A Quality-Based Real-Time Information Management System within a Medical Environment: The Case of Falls Assessment	John O’Donoghue¹, John Herbert¹, David Sammon¹ and Kieran O’Connor² ¹University College Cork, Ireland ²Mercy University Hospital and the South Infirmary Victoria University Hospital, Cork, Ireland	335-342
Information Overload in Industrial Enterprises - Results of an Empirical Investigation	Annika Öhgren and Kurt Sandkuhl Jönköping University, Sweden	343-350
Project Management Practice for Rural ICT Project Sustainability in Developing Countries	Caroline Pade, Brenda Mallinson and Dave Sewry Rhodes University, Grahamstown, South Africa	351-362
Acquiring Information Systems through Organisational Learning	Torsti Rantapuska¹ and Outi Ihanainen² ¹Lahti University of Applied Sciences, Finland ²Odeco Ltd, Helsinki, Finland	363-370
Data and Information Quality in Geriatric Medicine: The Patient Data Analysis Information System	David Sammon¹, Kieran O’Connor² and John Leo¹ ¹University College Cork, Ireland ²Mercy University Hospital and the South Infirmary Victoria University Hospital, Cork, Ireland	371-382
A Guideline for Virtual Team Managers: The Key to Effective Social Interaction and Communication	Lara Schlenkrich and Christopher Upfold Rhodes University, Grahamstown, South Africa	383-392
Windows to the Real World – A Comparison of IS Project Management Student Learning	Elsje Scott¹, Kosheek Sewchurran¹and Nata van der Merwe² ¹University of Cape Town, Cape Town, South Africa ²Cape Peninsula University of Technology, Cape Town, South Africa	393-402
Organisation Personality and the Adoption of ICT: e-Commerce in the UK Construction Industry.	Andy Sloane and Martin Jackson University of Wolverhampton UK	403-410
Cross-Cultural Consumer Perspectives in 3G Mobile Services Adoption	Lei Tang ESC Rennes School of Business, Rennes, France	411-424
Towards an Agile IT Organisation: A Review of Prior Literature	Tommi Tapanainen, Mikko Hallanoro, Johannes Päivärinta and Hannu Salmela Turku School of Economics, Finland	425-432
Critical Success Factors for Effective IT Leadership	Natja von Urff Kaufeld, Vimbayi Chari and David Freeme Rhodes University, Grahamstown, South Africa	433-442
Information Evaluation Empirical Investigations in Engineering Organizations	Yuyang Zhao¹, L.C.M Tang², M. J. Darlington¹, S. A. Austin², and S.J. Culley¹ ¹Department of Mechanical Engineering, University of Bath, UK ²Department of Civil and Building Engineering, Loughborough University, UK	443-450