Conference Programme -12th European Conference on e-Government

The programme for the conference is given below. A .pdf version of this early preliminary programme can be downloaded from the top of the At a Glance webpage

From early in December the titles of abstracts selected for submission as full papers will be listed on the Abstracts Selected page. We hope that this will help you see how valuable the conference will be for you to attend.

Thursday 14 June		Stream A thru D	Streams E thru G	Posters and WIP
Friday 15 June		Stream A thru D	Streams E thru F

Wednesday 13 June 2012
18:30	Welcome reception and early registration at the Roberto de Nobili Residence
Thursday 14 June 2012
9:00	Registration and Refreshments
9:30	Room: 103 Welcome from the conference Chair: Dr Tamyko Ysa, Institute of Public Governance and Management, ESADE
9:45	Room: 103 Keynote address: Àlex Pelach, Director General, Head Office of Processes and E-Administration,Autonomous Government of Catalonia E-Simplicity
10:30	Conference splits into streams
	Room: 105 Stream A: Local Government Chair: Magda Huisman	Room: 010 Stream B: Mini track on e-Participation Chairs: Mary Griffiths	Room: 108 Stream C: Mini track on Interoperability Chair: Carlos E. Jiménez	Room: 112 Stream D: Mini track on Implementation Strategies for Developing Countries Chair: Zaigham Mahmood & Nataša Pomazalová
10:45	Implementation of a Contact Centre – a Local e-Government Initiative Grundén Kerstin and Irene Bernhard, University West, Trollhättan, Sweden	Deliberation or Updating? The Case of Southern Stockholm Activists Online Svensson Jakob, Karlstad University, Sweden	The Catalan Electronic Administration Model Olivares Joan Anton, Miquel Estapé and Ignasi Albors, Catalonian Open Administration Consortium, Barcelona, Spain	Connecting the Majority, Getting Digital Dividends Piaggesi Danilo, Fondazione Rosselli Americas, USA and Walter Castelnovo, University of Insubria, Como, Italy
11:15	E-government Among US Local Governments: Current Status and Recent Trends Norris Donald, University of Maryland, Baltimore County and Christopher Reddick, University of Texas, San Antonio, USA	Re-inventing Democracy with a Complex Adaptive Political Crowdsourcing Platform: the Interactive Voter Choice System Firestone Joe, Knowledge Management Consortium International, Alexandria, USA and Henk Hadders, University of Groningen, The Netherlands	Public Organization in the e-Government Era Yildiz Mete, Hacettepe University, Turkey and Robert Agranoff, Indiana University, USA	Social and Technical Issues in Trusting e-Voting: A Case Study on Jordan Nu' man Ashtarout, Petra University, Amman, Jordan
11:45	Opportunities and Limits of the Application of e-Government Solutions at Local Level in Romania Matusescu Constanta, Valahia University of Targoviste, Romania and Oana Raluca Glavan, Mykolas Romeris University, Vilnius, Lithuania	e-Democracy in Policies and Practices in a Transition Society: Country Cases from Slovenia and Estonia Reinsalu Kristina, Estonian e-Governance Academy, Estonia and Ales Dobnikar, Ministry of Public Administration, Ljubljana, Slovenia	Exchange Formats for Office Documents: A Survey of Swiss Public Administrations Glassey Olivier and José Formaz, IDHEAP, Lausanne, Switzerland	Identifying Citizen-demanded e-Government Services in Tanzania Miyungire George, Government of Tanzania, Dodoma and Jim Yonazi, The Institute of Finance Management, Dar es Salaam, Tanzania
12:15	Local e-Government in the City of Casey: Political Barriers to Citizen Engagement Freeman Julie, University of Canberra, Australia	Evolving Substantive Notions of Representation: the SOWIT Deliberation Model Liston Vanessa, Trinity College Dublin, Clodagh Harris, University College Cork, Mark O'Toole, Kilkenny County Council and Deidre Lee, Digital Enterprise Research Centre, Galway, Ireland	Managing e-Government Information Resources Using Faceted Taxonomies Dadic Jovana, Marijana Despotovic-Zrakic, Dusan Barac, Lidija Paunovic and Aleksandra Labus, University of Belgrade, Serbia	e-Readiness and e-Government with Respect to Citizens’ Participation and Involvement: Towards a Citizens’ Inclusive e-Readiness Assessment Model Moilamashi Moatshe Racious and Zaigham Mahmood, University of Derby, UK
12:45	*Lunch*	*Lunch*	*Lunch*	*Lunch*
	Room: 103 Stream A: Local Government Chair: Vanessa Liston	Room: Stream B: Mini track on e-Participation Chairs: Mary Griffiths	Room: Stream C: Mini track on Interoperability Chair: Carlos E. Jiménez	Room: Stream D: Mini track on Implementation Strategies for Developing Countries Chair: Zaigham Mahmood & Nataša Pomazalová
14:00	Alignment Dynamics in e-Government: Behind the Scenes of Local Governments Boudry Elke and Pieter Verdegem, University of Ghent, Belgium	Climate Change Policy in Australia: Contexts and Consultation on the Clean Energy Legislative Package (2011) Griffiths Mary, University of Adelaide, Australia	Platform as a Service API Ontology Androcec Darko and Neven Vrcek, Faculty of Organization and Informatics, Varazdin, Croatia	The South African User Experience Maturity Status for Website Design in Provincial Governments Pretorius Marco and Andre Calitz, Nelson Mandela Metropolitan University, Port Elizabeth, South Africa
14:30	Determinants of User Acceptance of a Local e-Government Electronic Document Management System (EDMS) Afonso Carlos, University of the Algarve, Portugal, Maria de la González, Universidad de Huelva, José Roldán and Manuel Sánchez-Franco, University of Seville, Spain	Social Media and Perspectives of Liquid Democracy: The Example of Political Communication in the Pirate Party in Germany Litvinenko Anna, St. Petersburg State University, currently at Free University of Berlin, Germany	A Way to Overcome the Crisis in e-Government: Cooperation Among the Region and Local Authorities in Catalonia Cerrillo-i-Martínez Agustí, Universitat Oberta de Catalunya, Spain	Implementing e-Government Projects: Challenges Facing Developing Countries Moilamashi Moatshe Racious and Zaigham Mahmood, University of Derby, UK
15:00	Data Mining Solutions for Local Municipalities Bakirli Gozde, OLGU Software Company, Derya Birant, Alp Kut, Dokuz Eylul University, Erol Mutlu, Levent Denktas and Dilsah Cetin, OLGU Software Company, Turkey	Increased Public Participation in Local Government Through the use of Mobile Phones: What Do Young South Africans Think? Cupido Kevin and Jean-Paul Van Belle, University of Cape Town, South Africa	GIS and Interagency Decision Making: A Study of Child Services in South Dublin Twynam-Muldoon Margaret, South Dublin County Council and Frank Bannister, Trinity College, Dublin, Ireland	Knowledge Management: Critical Factors for Successful Implementation of e-Government Applications in Ghana Tweneboah-Koduah Samuel, Ghana Institute of Management and Public Administration, Accra, Ghana
15:30	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*
	Room: Stream A: Local Government Chair: Julie Freeman	Room: Stream B: Mini track on e-Participation Chairs: Mary Griffiths	Room: Stream C: Mini track on Interoperability Chair: Carlos E. Jiménez	Room: Stream D: Mini track on Implementation Strategies for Developing Countries Chair: Zaigham Mahmood & Nataša Pomazalová
16:00	The case of Implementing e-Government Systems in aLless Developed Region of the Western part of Romania Giurgiu Adriana, University of Oradea, Romania	Building Sustainable e-Participation Strategies using Living Labs Cleland Brian, Maurice Mulvenna, Brendan Galbraith, Jonathan Wallace and Suzanne Martin, University of Ulster, Northern Ireland, UK	e-PRIOR: Enabling Pan European Interoperable Electronic Public Procurement Tosetti Angelo, European Commission, Directorate-General for Informatics, Belgium	Exploring Different Levels of e-Governance Development in Romania: Case study in Bihor County Abrudan Maria-Madela, Tomina Saveanu and Anca Otilia Dodescu, University of Oradea, Romania
16:30	eGovernment in a Swedish Municipality – Change management in the planning process Lundevall Kristina, Logica, Anette Hallin, Gothenburg University, Mikael Lagergren, City Council, City of Västerås and Magnus Wretlund, Logica, Sweden	Transforming Government Through e-participaton: Challenges for e-Democracy Millard Peter, Kate Millard, Carl Adams, University of Portsmouth and and Stuart McMillan, McMillan Group Pty Ltd, Ormond, Australia	New Challenge to Fulfill e-Procurement Promises Barahona Juan Carlos and Andrey Elizondo, INCAE Business School, Costa Rica	A New Population Targeted Survey Based Sampling Method (NPTSBS - Model) Moilamashi Moatshe Racious and Zaigham Mahmood, University of Derby, UK
17:00	Barriers and Facilitators to e-Government in Spanish Municipalities: A Study Before and After the Recession de Juana-Espinosa Susana, Enrique Claver-Cortés and Juan José Tari, University of Alicante, Spain	Regulation Room: Field-Testing an Online Public Participation Platform During USA Agency Rulemakings Farina Cynthia, Josiah Heidt, Mary Newhart, Cornell University, USA and Joan-Josep Vallbé, University of Barcelona, Spain	Selecting Generic Top Level Ontologies for the e-Government Domain Fonou Dombeu Jean Vincent, Vaal University of Technology, Magda Huisman, North-West University and Pieter Conradie, Vaal University of Technology, South Africa	Towards Transformational Government: An Ecological View of e-Participation in Africa Ochara Nixon Muganda, University of Pretoria, South Africa
17:30	*Close of conference day*	*Close of conference day*	*Close of conference day*	*Close of conference day*
19:15	Buses leave for the Conference Dinner at Restaurant Montjuic el Xalet
22:30	Buses return from the conference dinner

Wednesday 13 June 2012
18:30	Welcome reception and early registration at the Roberto de Nobili Residence
Thursday 14 June 2012
9:00	Registration and Refreshments
9:30	Room: 103 Welcome from the conference Chair: Dr Tamyko Ysa, Institute of Public Governance and Management, ESADE
9:45	Room: 103 Keynote address: Àlex Pelach, Director General, Head Office of Processes and E-Administration,Autonomous Government of Catalonia E-Simplicity
10:30	Conference splits into streams
	Room: 113 Stream E: Strategy Chair: Gerhard Fuchs	Room: 201N Stream F: Mini track on e-tax and e-Revenue Administration Chairs: Pat Molan and Tom Collins
10:45	Plan ANIBAL, Applying European strategy to the Balearic Islands Salas Suau Felip, Rafel Barceló Bauça and Immaculada Salamanca, Fundació iBit, Spain (Non-academic)	Permanent Establishment: Up in the Clouds? Gill Ronan, Irish Revenue Commissioners and Tom Collins, University of Limerick, Ireland
11:15	e-Strategies to Break the Digital Divide in Various European Countries: A Comparative Perspective Mesa del Olmo Adela and Pedro Manuel Martínez Monje, University of the Basque Country, Spain	The Intention to use e-Audit Technology: An integration of the Theory of Planned Behaviour (TPB) and Technology Acceptance Model (TAM) Murtagh Seán, Office of the Revenue Commissioners, Tom Garavan and Fergal O'Brien, University of Limerick, Ireland
11:45	"e-Environment" as part of the National Strategy “E-Romania” Mares Cristian and Claudia Gilia, Valahia University of Targoviste, Romania	An Investigative Study of Promoting Awareness and Increasing Registration of PAYE Anytime in the Border Midlands West Region Foley Josephine, Revenue - Irish Tax and Customs, Galway and Kieran Gallery, University of Limerick, Ireland
12:15	What do we know from the Literature on Public e-Services? Arduini Davide and Antonello Zanfei, University of Urbino, Italy	Is it Possible to Expand the Universal Social Charge to Include Income tax and PRSI ? O Hara Brendan, office of the Revenue Commissioners, Ireland
12:45	*Lunch*	*Lunch*	*Lunch*
	Room: Stream E: PhD Colloquium Chair: Mila Gasco	Room: Stream F: Mini track on e-tax and e-Revenue Administration Chairs: Pat Molan and Tom Collins	Room: Stream G: Mini track on e-Justice, e-Law and e-Trust Chair: Bruno de Vuyst
14:00	1400-1410 1410-1420 Incorporating Context in OWLS-Based Public Services Description Framework Hind Lamharhar, Laila Benhlima and Dalila Chiadmi, Mohamed V Agdal University, Rabat, Morocco 1425-1435 State of e-Government Development in Municipalities in Bosnia and Herzegovina Pandzo Alica and Kemal Taljanovic, Sarajevo School of Science and Technology, Bosnia and Herzegovina 1440-1450 A Participation Framework for ICT Development: A Method to Achieve Acceptance and to Realize Benefits from ICT Khampachua Tawa, King Mongkut's University of Technology North Bangkok and Choompol Boonmee, Thammasat University, Thailand 1450-1530 Discussion and Feedback	Public Input for City Budgeting Using e-Input, Face-to-Face Discussions and Random Sample Surveys: The Willingness of an American Community to Increase Taxes Tomkins Alan, Mitchel Herian, Lisa PytlikZillig, Tarik Abdel-Monem, Nancy Shank, University of Nebraska Public Policy Center, USA and Rick Hoppe, City of Lincoln (Nebraska), USA	Comparing Civilian Willingness to Attack Critical Infrastructure On and Off Line Holt Thomas, Michigan State University, USA, Max Kilger, The Honeynet Project, Lichun Chiang and Chu-Sing Yang, National Cheng Kung University, Taiwan
14:30		Tax Education: A Study of Civic Responsibility Among Irish Children Keogh Sarah-Kate, Irish Revenue Commissioners and Anne Tynan, University of Limerick, Ireland	Domain Name Dispute Solution: The Uniform Rapid Suspension (URS) System de Vuyst Bruno, Marx van Ranst Vermeersch & Partners and Alea Fairchild, Hubrussel, Brussels, Belgium (Non-academic)
15:00		The Role of Third Party Reporting in Improving Tax Compliance in e-Commerce Briody Sharon, Office of the Revenue Commissioners and Sheila Killian, University of Limerick, Ireland	The Rule of e-Law Castellana Simón Pere, University of Girona (UdG), Spain
15:30	*Refreshments*	*Refreshments*	*Refreshments*
	Room: Stream E: PhD Colloquium Chair: Mila Gasco	Room: Stream F: Mini track on e-tax and e-Revenue Administration Chairs: Pat Molan and Tom Collins	Room: Stream G: Mini track on e-Justice, e-Law and e-Trust Chair: Bruno de Vuyst
16:00	1600-1610 Towards Connected Government Alhusban Mohammed, Carl Adams and Hussein Sharif, University of Portsmouth, UK 1615-1625 Determining Success Factors of e-Government Implementation in Yemen: An Analytical Heirarchy Approach Alsebaei Mahdi Abdullah, Manseok Jo and Jongsu Lee, Seoul National University, South Korea 1630-1640 Conceptual Model Based on a Citizen-Centric Approach to e-Government Initiatives in Regional Governments in Developing Countries Shareef Shareef, University of Salahadeen Hawler, Iraq-Kurdistan 1645-1655 1655-1730 Feedback and discussion	Role of the Media in Influencing the Legitimacy of a State's Tax Policy Collins Tom, University of Limerick, Ireland (Presentation only)	From Technology Diffusion to Social Use: The Case of the eID Card in Spain Arteaga Sor, Universidad Complutense de Madrid/Universidad CEU San Pablo, Madrid and Ignacio Criado, Universidad Autónoma de Madrid, Spain
16:30		Taxpayer rights in Turkey: a Survey on Income Taxpayers in Manisa Çetin Gerger Güneş , Manisa Celal Bayar University, Turkey and Recep Yucedogru, University of Nottingham Business School, UK
17:00
17:30	*Close of conference day*	*Close of conference day*	*Close of conference day*
19:15	Buses leave for the Conference Dinner at Restaurant Montjuic el Xalet
22:30	Buses return from the conference dinner

Friday 15 June 2012
8:30	Refreshments available
9:00	Room: Opening remarks for Day 2
9:15	Room: Keynote address: Miguel A. Amutio, Head of Area within the DG Administrative Modernization, Procedures and Promotion of eGovernment in the Ministry of Finance and Public Administrations of Spain Experience and Strategy of Spain in eGovernment: Three keys to Success, the Basis for Next Steps
10:00	Introduction to ECEG 2013 in Como, Italy by Walter Castelnovo
10:15	Refreshments Poster contributors will stand by their posters to present their research	Refreshments Poster contributors will stand by their posters to present their research	Refreshments Poster contributors will stand by their posters to present their research	Refreshments Poster contributors will stand by their posters to present their research
	Room: Stream A: Technology Chair: Olivier Glassey	Room: Stream B: Mini track on e-Participation Chairs: Mary Griffiths	Room: Stream C: Regional Applications Chair: Elke Boudry	Room: Stream D: Mini track on Implementation Strategies for Developing Countries Chair: Zaigham Mahmood & Nataša Pomazalová
10:45	ISAC6+ Delivering Smarter Administration Through Innovation: A Benefits Realisation Approach to Ensuring Success Keefe Terry, Sheffield Hallam University, UK, Andrea Bikfalvi, University of Girona, Spain, Martin Beer, Sheffield Hallam University, UK and Peplluis De La Rosa, University of Girona, Spain	From Policy Making to Community Building: A survey of 19 Experiences of e-Participation Barreda Mikel, Albert Batlle, Agusti Cerrillo, Albert Padro-Solanet, Ismael Pena-Lopez and Ivan Serrano, Open University of Catalunya, Barcelona, Spain	The e-Cohesion Concept: The Introduction of an On-line System for the Submission and Evaluation of Applications for the Access to EU Structural Funds Glavan Oana Raluca, Mykolas Romeris University, Lithuania and Constanta Matusescu, Valahia University of Targoviste, Romania	Comparative Analysis of ICT in the Public Sector in Estonia and Republic of Macedonia Janeska-Sarkanjac Smilka, Ss Cyril and Methodius University in Skopje, Republic of Macedonia
11:15	Reducing IT Related Costs Using Application Portfolio Rationalization: A Study Focusing on Reducing Application Portfolio size and Complexity in Small Municipalities Gietema Suzanne, Rik Bos and Sjaak Brinkkemper, Utrecht University, The Netherlands	ICT Influencing e-Government Network Externalities: Is the Government Social Networking System the Road to E-democracy and Trust? Ahmadi Zeleti Fatemeh and Olvai Uusitalo, Tampere University of Technology, Finland	Experiences from the Development of the Greek School Profiling System Delis Vasilis, Ioannis Papaioannou, Eftychios Valeontis and Dimitrios Kalaitzis, Charalampos Giannakopoulos and Michael Voukelatos, Computer Technology Institute and Press "Diophantus", Greece	Overcoming Citizen Access Barriers to Emergent e-Government Services by Empowering the Library Systems of Romania and the Ukraine Pompe Alex, Megan Volk, Anna Taranenko and Paul-Andre Baran and Marcel Chiranov, International Research and Exchange Board, USA (Non-academic)
11:45	MiCoGo, an Integrated System that Automatically Detects the Presence of Opinion in web Texts Regarding e-Commerce and e-Government Stylios George, University of Patras, Christos Katsis, Technical Educational Institute of Ionian Islands, Constantine Glaros, COMITECH S.A. and Dimitris Christodoulakis, University of Patras, Greece	e-Participation in Jamaica: Can Facebook Encourage Political Talk Among Politically Apathetic Jamaican Youth? Waller Lloyd George, University of the West Indies, Jamaica	An Exploratory Study on e-Government Systems Success in Saudi Arabia Almalki Obaid, Yanqing Duan and Ingo Frommholz, University of Bedfordshire, Luton, UK
12:15	e-Government Cloud: Should Governments Move To the Cloud? Requirement Considerations Oberer Birgit, Kadir Has University and Alptekin Erkollar, Halic University, Istanbul, Turkey	Participatory Democracy in Europe Gilia Claudia and Cristian Mares, Valahia University of Targoviste, Romania	The Austrian Approach Concerning the European Data Retention Directive’s Translation into National Law and its Technical Implementation Schafferer Michael, Bernhard Horn, Franz Schönbauer and Thomas Grechenig, Vienna University of Technology, Austria
12:45	*Lunch*	*Lunch*	*Lunch*	*Lunch*
	Room: Stream A: Health Chair: Christos Katsis	Room: Stream B: Mini track on e-Participation Chairs: Mary Griffiths	Room: Stream C: Social Networking and Media Chair:	Room: Stream D: Administration, costs and smart cities Chair: Terry Keefe
13:45	Effects of Data Entry Tools on Health Professionals’ Productivity: A survey Sahin Yasar Guneri, Ufuk Celikkan, Izmir University of Economics and Fisun Senuzun, Ege University, Izmir, Turkey	The Critical Success Factors of e-Voting Implementation in Indonesian Local Elections: The Case of Jembrana Regency Election Hartami Aprilia and Putu Wuri Handayani, Universitas Indonesia, Jakarta, Indonesia	Re-Tweet to Democracy? The Social Media #Revolution in Perspective Rawal Rajash and Paul Nixon, European Studies, The Hague University, The Netherlands	Electronic Notifications: An Instrument for Achieving Efficiency Estapé Miquel, Joan Anton Olivares and Carles Ferrer, Catalonian Open Administration Consortium, Barcelona, Spain
14:15	The Development of the e-Health System in Romania Unita Lucian and Adriana Giurgiu, University of Oradea, Romania	An Empirical Investigation of e-Government Adoption Using a Commitment-Based Model Schaupp Ludwig Christian, West Virginia University and Lemuria Carter, North Carolina Agricultural and Technical State University, USA	An Analysis of UK Council Use of the Social Network – Twitter Mundy Darren and Qasim Umer, University of Hull, UK	Report on the Progress of e-Administration in the Catalan Local Entities Albors Ignasi, Joan Anton Olivares and Miquel Estapé Catalonia Open Administration Consortium (AOC Consortium), Barcelona,
14:45	From "Rules to Interpret” to “Rules to Follow”: e-Prescription in Greece Vassilakopoulou Polyxeni, Vassilis Tsagkas and Nicolas Marmaras, National Technical University of Athens, Greece	A Case Study of Internet Voting for the University’s Senate in the National Distance Education University of Spain Munoz-Mansilla Rocío, Ana M. Marcos del Cano, Jesús Gómez Garzas and Isabel Martín de Llano, National Distance Education University, Madrid, Spain	Social Networking Media and Government-Citizen Relations: A Conceptual Model Wiredu Gamel, Ghana Institute of Management and Public Administration,Accra, John Effah, University of Ghana, Legon and Kofi Boateng, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana	The P23R Principle – Reducing Bureaucracy Costs Through Rule-Based Business-to-Government Communication Processes Nentwig Lutz, Petra Steffens, Fraunhofer FOKUS, Berlin and Petra Wolf, Technische Universitaet Muenchen, Germany
15:15	The Strategic Implementation of Data Interoperability for Better Health Care Services in Thailand Kawtrakul Asanee, Kasetsart University and National Electronic and Computer Technology Center, Boonchai Kijsanayotin, Ministry of Public Health, Nonthaburi and Intiraporn Mulasastra, Kasetsart University, Bangkok, Thailand	The Power of Citizens Using Twitter in Political Campaigns: Relationship or Communication? Sandoval-Almazan Rodrigo, Rosa Maria Nava Rogel, Universidad Autonoma del Estado de Mexico, Sor Arteaga, Ortega and Gasset Institute and Ignacio j Criado, Universidad Autónoma de Madrid, Spain		Innovative Business Models for Smart Cities: Overview of Recent Trends Molinari Francesco, Polymedia SpA Milan, Italy
15:45	Room: Closing remarks reflecting on the issues raised during the conference Led by the Programme Chair Mila Gasco
16:15	*Close of Conference*	*Close of Conference*	*Close of Conference*	*Close of Conference*

Friday 15 June 2012
8:30	Refreshments available
9:00	Room: Opening remarks for Day 2
9:15	Room: Keynote address: Miguel A. Amutio, Head of Area within the DG Administrative Modernization, Procedures and Promotion of eGovernment in the Ministry of Finance and Public Administrations of Spain Experience and Strategy of Spain in eGovernment: Three keys to Success, the Basis for Next Steps
10:00	Introduction to ECEG 2013 in Como, Italy by Walter Castelnovo
10:15	Refreshments Poster contributors will stand by their posters to present their research	Refreshments Poster contributors will stand by their posters to present their research
	Room: Stream E: Usability/Effective e-Government Chair: Raj Rawal	Room: Stream F: Mini track on Developing, implementing and managing Open Government Data Chair: Carl Adams
10:45	Methodological Proposal for Evaluating the Usability of Sector Portals in a Multi-level Government Environment Bouzas-Lorenzo Ramón, University of Santiago de Compostela and Xose Mahou, University of Vigo, Spain	E-governance and Freedom of Information Act: The Indian Experience Kaushik Anjali, Management Development Institute, Gurgaon, India
11:15	Best Practices for Improved Usability of e-Government for the Ageing Population Molnar Tamas, Humboldt University, Berlin, Germany	Open Data Policies: Impediments and Challenges Zuiderwijk Anneke, Marijn Janssen, Delft University of Technology, and Sunil Choenni, Rotterdam University, The Netherlands
11:45	How Can E-Government Information Centre Improve Cross-border Cooperation? Setnikar Cankar Stanka and Veronika Petkovsek, Univesity of Ljubljana, Slovenia
12:15	Raising Voice or Effectiveness? The Role of e-Government on the Quality of Political Institutions Vallbé Joan-Josep, University of Barcelona, Spain and Núria Casellas, Cornell University, USA
12:45	*Lunch*
	Room: Stream E: Use and adoption/Digital Divide Chair: Patrik Hitzelberger
13:45	Lost Youth? Attitudes Towards and Experiences with e-Government: the case of German University Students Fuchs Gerhard, University of Stuttgart, Germany
14:15	Determinants of the use of e-Government Services in Outlying Regions: A Multi-Method Approach Abidi Oualid, Anne Chartier, Marie-Christine Roy and Diane Poulin, Laval University, Quebic City, Canada
14:45	Digital Divide in the European Union: Evolution from 2006 to 2010 Stoica Virgil and Andrei Ilas, Alexandru Ioan Cuza University, Romania
15:15	The Shrinking Digital Divide - Determinants and Technological Opportunities Gauvin Stephane, Kevin Granger, Universite Laval, Marianne Lorthiois, CEFRIO and Diane Poulin, Universite Laval, Quebec City, Canada
15:45	Room: Closing remarks reflecting on the issues raised during the conference Led by the Programme Chair Mila Gasco
16:15	*Close of Conference*	*Close of Conference*	*Close of Conference*

Work in Progress with Poster		Poster only
Interoperability of e-Government: Research on EU Policy and Practice Anohina-Naumeca Alla and Vjaceslavs Sitikovs, Riga Technical university, Latvia	A Proposal For Turkish/German Cross-Language Q&A System Basarici Samsun, Ibrahim Zincir, Sabah Balta and Tohid Ahmed Rana, Yasar University, Izmir, Turkey	Building Democracy Through Social Media? Occupying the Expanding Political Arena Nixon Paul and Dan Mercea, The Hague University, The Netherlands	Evaluation of e-Government Implementation Among Malaysian Local Authorities Abu Bakar Ahmad Bakeri and Nur Leyni Nilam Putri, International Islamic University Malaysia
Possible Impact of the Prevailing Document Paradigm in Public Agencies on Integration Issues Hitzelberger Patrik, Paulo da Silva Carvalho and Fernand Feltz, CRP Gabriel Lippmann, Belvaux, Luxembourg	Wellbeing in Community Participation George Karen, Petia Sice, Robert Young, Saftwat Mansi, Jeremy Ellman, Northumbria University at Newcastle, UK	Open government in Europe: The Latest Fashion? Gascó Mila, Institute of Public Governance and Management - ESADE and Carlos E. Jiménez, Department of Justice - Autonomous Government of Catalonia, Spain	Challenges and the Opportunities for Developing e-Government in Romania Giurgiu Adriana, Nicoleta Bugnar, Liana Mester and Mihai Berinde, University of Oradea, Romania
	Improving Employee Performance using Web-Based Application for Public Services Rana Tohid Ahmed, Sabah Balta, Ibrahim Zincir and Samsun Basarici, Yasar University, Izmir, Turkey

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment.

Additionally, selected papers from the conference will be considered for publication in a special issue of the Electronic Journal of e-Government. The latest issue of the journal is available to read online.

Purchase previous conference proceedings Proceedings for previous ECEG conferences can be purchased from our bookshop by clicking on the link.

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Updated 15 June 2012