CALL FOR PAPERS, Case Studies, Work in Progress/Posters, PhD Research, Round Table Proposals, non-academic Contributions and Product Demonstrations

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Submission Guidelines

As governments seek to remodel and restyle their services, e-Government continues to stir interest and attention. New dynamic issues such as e-democracy, e-citizenship, interoperability, e-identity and e-voting have become core elements in the development of public sector delivery. The multi-tier nature of e-Government, relevant at local, regional, and central government but also at the supranational level such as the European Union, makes it of importance to academics and practitioners alike. Vital questions are posed which link technological development and a streamlining of government services to more social based values of inclusion, accessibility and power relationship ratios.

e-Government encompasses more than just technology – it challenges the way in which public sector service providers and citizens interact. Democratic renewal, the transformation of service delivery, community leadership and citizenship integration are all key elements of this fascinating subject. e-Government is tightly related to legal, economical and organisational fields and as such holds a strong interdisciplinary status. You can see a full list of the conference and journal accreditations by clicking the star in the right hand side bar.

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment. The proceedings have an ISBN and ECEG proceedings are listed and/or rated by multiple organisations worldwide. Selected papers presented at the Conference will be considered for publication in a special issue of the Electronic Journal of e-Government. The latest issue is now available on the journal website. In addition selected papers will be published in the Journal of E-Government Studies and Best Practices

The advisory group for the conference invites submissions of both academic and practitioner papers on a wide range of topics and a wide range of scholarly approaches including theoretical and empirical papers employing qualitative, quantitative and critical methods. Academic research papers, case studies and work-in-progress/posters are welcomed approaches. PhD Research, proposals for roundtable discussions, non-academic contributions and product demonstrations based on the main themes are also invited. You can find full details in the submission types document (.pdf format).

In addition to the main conference topics, the advisory group invite suggestions for six mini tracks: Implementation Strategies for Developing Countries co-chaired by Zaigam Mahmood, University of Derby, UK and Natasa Pomazalova, University of Defence, Brno, Czech Republic: e-justice, e-law and e-trust chaired by Bruno de Vuyst, Vrije Universiteit Brussel, Belgium: E-government interoperability chaired by Carlos E. Jiménez, Justice Department of the Autonomous Government of Catalonia, Spain: eParticipation chaired by Mary Griffiths, University of Adelaide, Australia: Developing, implementing and managing Open Government Data chaired by Dr Carl Adams, University of Portsmouth, UK and e-tax and e-Revenue Administration-Challenges facing Tax Administrations in Recessionary Times co-chaired by Pat Molan, Irish Revenue Commissioners, Ireland and Tom Collins, National Centre for Taxation Studies, Kemmy Business School, University of Limerick, Ireland

Submission details are given below. Possible topics include, but are not limited to:-

§         Applications of e-Government: New ideas for improving the public service efficiency and effectiveness; the case for e-Government; comparison case studies in developing versus developed nations; e-Government for young people; G2G applications; back-office implementation and internal adoption; EU e-Government policy; e-Government in different fields – e-justice, e-health.

§         Challenges to e-Government: Cyber terrorism; technological limitations of citizenry; language issues, identity management – including authentication trust and privacy; how to increase take-up of e-Government services; e-Government project failure; the transition to e-Government for local governments; semantics of transactions in e-Government, definitions and implementations.

§         Interoperability: Enterprise architecture; dimensions of interoperability – technical, semantic, organizational; governance of interoperability; maturity models, barriers to implementation and key success factors; interoperability frameworks; interoperability strategies.

§         e-Government 2.0: impacts of Web 2.0 in e-Government, its implications in e-Government, success and failure stories and reasons, e-Government "mashups", citizen empowerment, evaluations and challenges for the future; open access and e-Government; open data and e-Government.

§         e-Democracy/e-Participation: How technology can improve the democratic process; post-modern campaigning; ICT and the case of deliberative democracy; using blogs and wikis to enhance participation; e-Government as an enabler of
 public sector reform; setting an e-Democracy agenda at government level; citizens' wider access to ICTs, and the skills and means to generate and distribute content; citizen trust in online participation and dialogue; the design of audience-specific consultative processes; conceptualising public value; deciding the correct balance between online and offline citizen/government, citizen/citizen interactions; exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications).

§         Measuring e-Government/Economics of e-Government: The case for e-Government - can benchmarking indicators be effective; what are the benefits and economics of e-Government?; e-Government success factors and inhibitors; methodologies, tools and metrics for assessing the effectiveness of e-Government; ; the role of e-Government in social and economic development; attaining social value from electronic government; political accountability; measuring e-Government – what benchmarks should be used?; payback periods; web-based information quality.

§         Legal, agency, trust and governance issues in e-Government: The equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement; trust charters in e-service delivery.

§         Additional topics: Entrepreneurial processes in the information society; knowledge management/intellectual capital in local/national government; e-I - intelligent use of systems in government; penetration/use of open-source solutions in public sector; leading change in public service organisations; shared services in public service delivery - the way forward; multi-Agency/partnership working; information management strategies within the public sector; scenario building; decision support systems; single European information space; strategic leadership; document management systems; hierarchical government processes; can e-Government learn from e-Business?; mobile Government; e-procurement; the role of the CIO in promoting e-Government; smart cities.

Participants will be asked to vote for the best poster and a prize will be given for the poster receiving the highest number of votes. Additionally a prize will be awarded to the best PhD paper presented at the conference.

Mini Track Call for Papers on Implementation Strategies for Developing Countries  Click icon to download a .pdf

Track Co-Chairs: Zaigam Mahmood, University of Derby, UK and Natasa Pomazalova, University of Defence, Brno, Czech Republic

Zaigam Mahmood


Natasa Pomazalova

E-Government is about harnessing the information revolution to improve the lives of citizens and businesses and to improve the efficiency of government. It aims at a citizen centred vision of a government that provides effective governance, increased transparency, better management, effective processes and efficient services through the use of the Internet and information and communication technologies (ICTs). In this context, world governments are mobilizing huge amounts of resources to develop, implement and promote the use of e-Government. However, all governments are not at the same level of e-Government maturity.  Whereas, developed economies such as those in Europe and the US are well advanced in the process of achieving vertical and horizontal integrating with respect to their e-government projects, many developing countries are at the initial stages of such developments – in some cases, providing only a one-way communication from the government to its citizens, via a government owned website or a portal. Reality is that e-government projects are huge undertakings requiring significant investment of time, money and people resources. There is, therefore, a need for a careful assessment of the e-readiness of the state as well as a careful formulation of a strategy and a clear commitment and political will on the part of the political leaders. The government needs to have ICT infrastructure, processes and policies as well as training provision for the masses in place, and citizens must be ready to embrace the new technologies and approaches. So, for developing economies, there are many issues and barriers to resolve and overcome. The purpose of this tack is to address such issues and suggest implementation strategies.

The aim is to bring researchers and practitioners together to: 1) explore the issues and challenges that developing countries are facing with respect to development of e-government projects; 2) discuss frameworks, policies and strategies for successful implementation of such projects; 3) look into innovative practices and diffusion of innovation approaches and 4) share best practices and ideas based on case studies from successful ventures. The objective is to suggest strategies, frameworks and models to support the developing countries in their endeavour to achieve a successful and effective e-government.

A broad and indicative list of topics and themes is listed below that we hope might be included; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

Submissions can be made on-line directly on the Abstract submission page.

Mini Track Call for Papers on e-justice, e-law and e-trust  Click icon to download a .pdf

Track Chair: Bruno de Vuyst, Vrije Universiteit Brussel, Belgium

Bruno de Vuyst

This track encompasses issue dealing with e-government as it relates to e-justice, e-legal matters in general and electronic issues related to the economic concept of trust.

A broad and indicative list of topics and themes is listed below that we hope might be included; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

Submissions can be made on-line directly on the Abstract submission page.

Mini Track Call for Papers on E-government interoperability  Click icon to download a .pdf

Track Chair: Carlos E. Jiménez, Justice Department of the Autonomous Government of Catalonia, Spain

Carlos E. Jiménez

E-government interoperability is generally understood to be “the ability of disparate and diverse organizations to interact towards mutually beneficial and agreed common goals, involving the sharing of information and knowledge between the organizations, through the business processes they support, by means of the exchange of data between their respective ICT systems” (European Interoperability Framework, 2010). It is not something new. However, this term has grown in importance as a result of the need to design and offer more sophisticated and complex e-government services that often require the collaboration of two or more public institutions.

Despite the different initiatives in this field, achieving real interoperability is not easy. Too often projects have only focused on the technological dimension, forgetting that there are other important issues such as culture, organizational structures, leadership, workflows, legality, governance, etc., that need to be addressed for an initiative to be successful. Therefore, there is a need to conceptually and pragmatically build on e-government interoperability in order to develop a theoretical and conceptual framework, on one hand, and to identify best practices and key success factors that may guide the work of practitioners. The opportunity for researchers to present papers on this issue at an e-government conference will contribute to this need.

We encourage both academics and practitioners to contribute to ECEG 2012. A broad and indicative list of topics and themes is listed below that we hope might be included in submissions to this mini track. This is not an exclusive list but rather a guide to some of the main areas of interest:

Submissions can be made on-line directly on the Abstract submission page.

Mini Track Call for Papers on eParticipation  Click icon to download a .pdf

Track Chair: Mary Griffiths, University of Adelaide, Australia

Mary Griffiths

The track invites case studies and theoretical papers, which explore any aspect of the theme of e-participation. Papers are welcome which address the communication technologies and SNS platforms enabling citizens to play a stronger role in democracies, through online discussion and deliberation, e-consultations, e-petitions, e-contact with government officials, and through involvement in governance, and implementation of policy. The democratic uses of digital media, polling techniques, or online political communication are also acceptable for this track.

A broad and indicative list of topics and themes is listed below that we hope might be included; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

Submissions can be made on-line directly on the Abstract submission page.

Mini Track Call for Papers on Developing, implementing and managing Open Government Data  Click icon to download a .pdf

Track Chair: Dr Carl Adams, University of Portsmouth, UK

Carl Adams

An exciting area of transformational e-government is the ‘Open Government Data’ (OGD) initiatives - where governments and public bodies around the world are opening up official datasets for public and commercial use.

For instance in the UK there are currently over 5,400 datasets available from central government departments as well as from a number of other public sector bodies and local authorities (see http://www.data.gov.uk). Large numbers of datasets are also emerging across much of Europe.

As a result of several initiatives from local authorities and central government departments around Europe and further afield a number of interesting commercial applications based on OGD are emerging. There are a few early success stories – such as the local transport information and the bike parking around London as well as the Amsterdam Museum opening up its dataset of over 70,000 cultural heritage objects.

There are many drivers towards opening up government datasets to the wider commercial and public arena, including extending transparency, bringing governments and departments to account, increasing efficiency, reducing costs and stimulating innovation.  However, there are also other issues surrounding the development of successful OGD projects and applications that need addressing. These include the technical and practical aspects of providing and accessing the data sets, development of data standards, legal issues, evaluating the cost vs benefits, motivations, practicalities, sustainability to name but a few.

This mini track aims to bring together researchers, practitioners, developers and users of OGD to share their expertise and knowledge in an increasingly important area of e-government.  The track would welcome case studies, examples, theoretical models, or qualitative or quantitative research studies exploring issues related to Open Government Data projects. Topics for this Minitrack can include (but are not limited to):

Submissions can be made on-line directly on the Abstract submission page.

Mini Track Call for Papers on e-tax and e-Revenue Administration-Challenges facing Tax Administrations in Recessionary Times   Click icon to download a .pdf

Track Co-Chairs: Pat Molan, Irish Revenue Commissioners, Ireland and Tom Collins, National Centre for Taxation Studies, Kemmy Business School, University of Limerick, Ireland

Pat Molan


Tom Collins

In these challenging times, Tax Authorities are trying to balance the need to maximise tax receipts for the State with that of managing the circumstances where individuals and businesses are experiencing severe financial difficulties. This issue is further challenged with the rise of the so-called grey or shadow economy.

Tax Administrations need to be flexible and be capable of adapting to the changing circumstances and use technology and best practice to respond in a meaningful way.

Taxation and revenue administration are essential to good governance and citizen welfare. Revenue administrations across the globe have been to the forefront in advancing the e-agenda in recent years in challenging traditional ways in which they interact with citizens, business and tax professionals. The e-Tax and e-Revenue Administration track, building on previous successful mini tracks in Lausanne, London, Limerick and Ljubljana, provides a welcoming space for both academic and revenue administration input to showcase latest research, best practice, challenges, common problems and the latest technology. This emerging conversation between revenue administration practitioners and academics provides opportunities to present findings on real problem-oriented research and practice.

This mini-track invites abstract submissions of papers from both academics and revenue practitioners.  Academic papers will be subject to the usual ECEG double-blind review process. We are particularly interested in encouraging submissions from those working in revenue administrations on a range of topics that address common problems across tax/revenue administrations. Revenue Administration Practitioner abstracts/papers will be assessed for suitability by the track convenors – these papers can be shorter (minimum 2500 words; maximum 5000 words). To submit an abstract/paper for this mini track, please read the submission details on the call for papers on the conference website.  Please indicate clearly on the abstract/paper whether the submission is ‘academic’ or ‘practitioner’; and feel free to contact the track convenors by email with any queries.

A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from Revenue Administration Practitioners; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

Submissions can be made on-line directly on the Abstract submission page.

Submission details

Important information

§      The selection panel of the conference committee will consider all abstracts received by the submission deadline to ensure that the proposed paper is relevant to the Conference.

§      The authors of abstracts that describe a relevant paper will receive a notification of abstract selection.

§      All full papers will be double-blind reviewed by members of the conference committee to ensure an adequate standard, that the proposed subject of their abstract has been followed, that the paper is of a suitable length, the standard of English is adequate and the paper is appropriately referenced.

§      For authors whose first language is not English we request that you have your work proof read prior to submission by a native English speaker (or at least a fluent English speaker). Papers can be rejected due to a poor standard of English. We do offer proof-reading services.

§      Papers that are accepted will be published in the conference proceedings providing at least one author registers and presents the work at the Conference (see the registration section of the conference website for more information about registration). Author registration must be completed by 10 May 2012.

§      Due to the large number of papers expected for this conference, the committee only allows an author to present one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee.

Proceedings for previous ECEG conferences can be purchased from our bookshop by clicking here.

Important dates

Updated 25 January 2012