9th European Conference on e-Government ECEG 2009

Mini Tracks – Calls for Papers
If you would be interested in preparing and chairing a mini track, please contact the Conference Director, Sue Nugus outlining your suggested topic. eTax & eRevenue Administration eJustice
Mini track on e-Tax & e-Revenue Administration Track co-chairs: Pat Molan (Limerick District Manager), Irish Revenue Commission; Tom Kennedy (Director of the National Centre for Taxation Studies) University of Limerick, Ireland; David O’Donnell (Intellectual Capital Research) Limerick, Ireland.	.PDF of eTax	Tell a friend
Taxation and revenue administration are essential to good governance and citizen welfare. Revenue administrations across the globe have been to the forefront in advancing the e-agenda in recent years in challenging traditional ways in which they interact with citizens, business and tax professionals. The e-Tax and e-Revenue Administration track, first introduced in Lausanne for ECEG2008, provides a welcoming space for both academic and revenue administration input to showcase latest research, best practice, challenges, common problems and the latest e-applications. This emerging conversation between revenue administration practitioners and academics provides opportunities to present findings on real problem-oriented research and practice. This mini-track invites abstract submissions of papers from both academics and revenue practitioners. Academic papers, on any topic related to e-Tax/e-Revenue, will be subject to the usual ECEG double-blind review process. We are particularly interested in encouraging submissions from those working in revenue administrations on a range of topics that address common problems across tax/revenue administrations. Revenue Administration Practitioner abstracts/papers will be assessed for suitability by the track convenors – these papers can be shorter (minimum 2500 words; maximum 5000 words). To submit an abstract/paper for this mini track, please read the submission details on the call for papers. Please indicate clearly on the abstract/paper whether the submission is ‘academic’ or ‘revenue administration’; and feel free to contact the track convenors by email with any queries. A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from Revenue Administration Practitioners; this is not an exclusive list but rather a guide to some of the relevant issues of the day: Benchmarking Ongoing benchmarking projects Behavioural change – Cause and effect Insights on what changes taxpayer behaviour – customer services or sanctions – case studies Capacity building Skill sets and human capital required in a changing environment Communicating with taxpayers Segmentation work Customer surveys Use of plain language Economic profiling Understanding what is happening in today’s business world e-Business/e-Commerce Focus on risks to revenue administrations Transfer-pricing e-Customs Meeting the EU requirements Performance management, measurement and evaluation Shift to outcomes (impact of programmes on taxpayer behaviour) rather than outputs (bean-counting) Risk criteria Uses, experiences and lessons learned Simplification The e-Agenda as a driver for simplification Tax audit Cost-effective use of resources Other topics For mini track submission details, see the call for papers page.		Pat Molan Tom Kennedy David O’Donnell
Mini track on e-justice Mini track co-chairs: Carlos E. Jiménez (Information Systems Service of the Justice Department of the Autonomous Government of Catalonia / Estratic) and Mila Gascó (Pompeu Fabra University / Estratic)	.pdf of eJustice
Several countries around the world are attempting to revitalize their public administrations and make them more proactive, efficient, transparent and especially more service oriented. More and more, these countries’ leaders realize that information and communication technologies are an important ally when it comes to modernize the public sector. In this context, e-government has become a powerful tool in the process of transforming government itself. In the last few years, the growing demand for efficient judicial systems has coined the term e-justice as the use of ICTs aimed at improving access to justice, increasing cooperation between legal authorities and strengthening the justice system itself. In this context, ECEG 2009 is a suitable framework for both academicians and practitioners to discuss trends, challenges, best practices, common problems, or successful cases on e-justice. In particular, this mini track invites abstract submissions of papers from both the practice and the research/teaching worlds. Academic papers, on any topic related to e-justice, will be subject to the usual ECEG double-blind review process. Abstracts/papers from those working in the justice field can be shorter (minimum 2,500 words - maximum 5,000 words) and will be assessed for suitability by the track chairs. To submit an abstract/paper for this mini track, please read the submission details on the call for papers. Please indicate clearly on the abstract/paper whether the submission is ‘academic’ or ‘justice administration’. Recommended topics include but are not limited to: artificial intelligence and other future oriented technologies in the justice administration, experiences of e-justice, e-justice services, security and privacy issues, social implications of e-justice, change management, business processes reengineering in the justice field, information systems interoperability, technology requirements versus legal and administrative cultures, e-forms and online procedures, national justice portals, European Union e-justice strategy, improvement of communications between the e-justice actors, court automation, online litigation and dispute resolution, or IT standards for e-justice. Feel free to contact the track chairs by e-mail with any queries. For mini track submission details, see the call for papers page.		Carlos Jiménez Mila Gascó







Reading room at the British Museum


Updated 2 December 2008 – image courtesy of Wikipedia Commons