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Wednesday
9 July 2008
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18:30
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Welcome reception at the
Alpha-Palmiers Hotel (Until 1930)
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Thursday
10 July 2008
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9:00
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Registration and Refreshments
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10:00
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Room: CM3
Welcome from the
conference chair: Matthias
Finger, EPFL
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10:15
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Keynote
address: Dr. Trond Arne
Undheim, Director, Standards Strategy and Policy, Oracle Europe,
Middle East & Africa
Communities of Practice, Openness, Research - Frontiers in
E-Government
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11:10
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Conference
splits into streams
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Room: CM100
Stream A: Web
Issues
Chair: Darren Mundy
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Room: CM104
Mini-Track on SMEs
and e-Government
Chairs: Jyoti Choudri and Janet Kirkham
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Room: CM105
Mini track on Legal,
agency, trust and governance issues in e-Government
Chair: Bruno de Vuyst
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Room: CM106
Mini Track on e-Democracy
Chair: Mary Griffiths
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11:15
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A Web
Based Tool to Assist Management, Control and Security in Schools’
Educational Excursions
Garofalakis John, Andreas Koskeris and
Theofanis–Aristofanis Michail and Agoritsa Vopi,
Research Academic Computer Technology Institute, Rio Patras, Greece
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A Group
Collaboration Support System to Assist Building and Managing a National
Core Component Dictionary and XML Schema Standards
Boonmee Sunet, Apitep Saekow and Choompol Boonmee,
Thammasat University, Pathumthani, Thailand
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Trust
and Electronic Government: Clients' Attitudes to Institutions, Officers and
Elected Politicians
Grimsley Michael, Sheffield Hallam University and Anthony Meehan,
The Open University, UK
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Singing
from the same Hymnsheet? The Impact of Internal Stakeholders on the
Development of e-Democracy
Kolsaker Ailsa and Liz Lee-Kelley, University of Surrey, UK
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11:45
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Determinants
of Website Satisfaction and Loyalty: Comparing e-Business and Federal e-Government
Models
Morgeson Forrest, University
of Michigan, MI, USA
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Electronic
Government Interoperability in Thailand: A Pilot Project on Official
Electronic Correspondence Letters Exchange Between Heterogeneous Software
Products
Saekow Apitep, Choompol Boonmee, Thammasat University and
Ajin Jirachieppattana, Ministry of Information and Communication
Technology, Thailand
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Massachusetts, Microsoft and Digital Document
Standards: Government-as-Consumer Power to Prevent an Enclosure Movement in
the Digital Age?
McGirr Shaun, University of
Michigan, Ann Arbor, MI, USA
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Competent
Electronic Participation Channels in Electronic Democracy
Zissis Dimitrios, Dimitrios Lekkas and Anastasia-Evangelia Papadopoulou,
Department of Product and Systems Design Engineering, Syros, Greece
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12:15
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Towards
Flexible Evaluation for e-Government Websites Quality: A Multi-Perspective
Evaluation Framework
Abdel-Fattah Manal Abdel-Kader and Galal Hassan Galal Edeen, Faculty
of computers and Informatics, Cairo,
Egypt
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Electronic
Monitoring of Advertising Firms Shareholder Structure: An Initiative of the
Secretariat General of Communication – Secretariat General of
Information
Sourouni Aikaterini Maria, George Kourlimpinis, Harry Tsavdaris
and Dimitris Askounis and Christos Ntanos, National Technical
University of Athens, Greece
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Belgif:
After Belgium
Seperates, WALGIF?
Fairchild Alea and de Vuyst Bruno, Vesalius
College, Vrije Universiteit Brussel, Belgium
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Online Debates in the 2007 French Presidential
Campaign
Desquinabo Nicolas, Université de la Sorbonne, Nouvelle
Paris, France
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12:45
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Lunch
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Lunch
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Lunch
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Lunch
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Lunch
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Room: CM100
Stream A: Privacy
and Policy
Chair: Jamal Shahin
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Room: CM104
Stream B: Adoption
issues
Chair: Tom
Collins
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Room: CM105
Mini track on Legal,
agency, trust and governance issues in e-Government
Chair: Bruno de Vuyst
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Room: CM106
Mini Track on
e-Democracy
Chair: Mary Griffiths
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14:00
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Anonymous,
Liberal and User Centric Electronic Identity Supports Citizen Privacy
Protection in e-Government
Neumann Libor, ANECT a.s., Prague, Czech Republic
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Developing
a Framework for Assessing Adoptability of Citizen-Focused e-Government
Initiatives in Developing Countries: The Case of Tanzania
Exploratory Phase Results
Yonazi Jim, Henk Sol and Albert Boonstra, University of Groningen,
The Netherlands
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From
the Ashes of Phoenix: e-Justice in a Surreal
Country
Fairchild Alea and Bruno de Vuyst, Vesalius
College, Vrije Universiteit Brussel, Belgium
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Uncovering
the Janus face of e-Participation: A Delayed Introduction
Ekelin Annelie, Blekinge Institute of Technology, Ronneby, Sweden
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14:30
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Privacy
Policy Analysis of UK
e-Government Websites
Tolley Andrew, Scarborough Borough Council and Darren Mundy, University of Hull, UK
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Towards
a Model for e-Government Services Adoption: The Case of Jordan
Alhujran Omar and Akemi Chatfield, University of Wollongong, New
South Wales, Australia
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Remodelled
and Restyled e-Procurement: New Power Relationships Down Under
Thomson Doug, Graduate School of Business, RMIT
University, Melbourne, Australia
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A
Survey of French Local e-Democracy
Ricou Olivier, EPITA Reasearch and Development Laboratory, Bicétre, France
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15:00
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A
Policy Model for the Digital Age: A Revision of the UK Public Policy Model
Liptrott Mark, Edge Hill University,
Ormskirk, UK
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e-Government
in Libya: The route to
Successful Implementation
Eldresi Fatma, AGOCO, Libya,
Carl Adams and Nassraddeen Sweisi University of Portsmouth UK,
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e-Governance
a New Challenge After e-Government
Berce Jaro, Vasja Vehovar, University of Ljubljana, Slovenia
and Sam Lanfranco, York University, Toronto, Canada
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Participation
Verité: Lessons from Australian New Media Democracy 2007-08
Griffiths Mary, University of Adelaide, Australia
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15:30
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Refreshments
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Refreshments
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Refreshments
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Refreshments
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Refreshments
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16:00
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Room: CM3
Knowledge Cafe
Facilitated
by Dan Remenyi
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17:30
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Close of
conference day
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19:00
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Conference dinner on board the
MV Henry Dunant on Lac Leman
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22:00
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Boat returns
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Friday
11 July 2008
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Room: CM100
Stream A - Regional
case studies
Chair: Mila Gasco
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Room: CM104
Stream B - ICT
Chair: Mark Liptrott
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Room: CM105
Mini track on
Legal, agency, trust and governance issues in e-Government
Chair: Bruno de Vuyst
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Room: CM106
Mini Track on e-Tax
and e-Revenue
Chairs: Margary Stapleton and David
O'Donnell
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Room: CM3
Stream C: Cross-Agency
Collaboration
Chair: Lasse Berntzen
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9:30
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e-Government
as Support in Interventions of use and Transformation of the Historic
Centre of Cagliari
Garau Chiara, Giancarlo Deplano and Valentina Pavan,
University of Cagliari, Italy
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The
Effective Deployment of ICT in Universities: Applicability of Core IS
Capabilities
Gilbert Jenny, Anglia Ruskin University,
Cambridge, UK
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e-Honesty:
Technical Potentials and Social Risks of Local e-Government Strategies in
Bangadesh for Supporting the Fight Against Corruption
Selke Stefan, Bishawjit Mallick, Alexander Holzbach,
University of Karlsruhe, Germany
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Introducing
e-Tax and e-Revenue: Research and Practice
Stapleton Margery, National Centre for Taxation Studies, Univeristy
of Limerick, Pat Molan, Irish Revenue Commissioners, Limerick and
David O'Donnell, Intellectual Capital Research Ireland (Presentation
only)
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Developing
Telehealthcare Systems in Complex Multi-Agency Service Settings: The OLDES Project
Maniatopoulos Gregory, Rob Wilson, Mike Martin and
Sarah Walsh, University of
Newcastle, UK
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10:00
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Using a
Best Practice Case in Evaluating e-Government Potential in Iranian Cities
Mousavi Seyed Amin, Elias Pimenidis and Hamid Jahankhani,
University of East London,
UK
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Sense
and Sensibility: Power and Shared Services in Public Sector ICT
Bannister Frank, Trinity College Dublin and Regina Connolly,
Dublin City University, Ireland
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Building
Trust within Inter-Municipal Cooperation
Castelnovo Walter, University
of Insubria, Como
and Massimo Simonetta, ANCITEL Lombardia, Cologno Monzese, Italy
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Risk
Analysis or How to Avoid Contact with Most of Your Customers
Leake Seán, Irish Revenue Commissioners, Dublin, Ireland
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Case
Management for Electronically Collaborating Administrations
Lindermann Nadine, University Koblenz-Landau and Carlo Simon,
Provadis School of International Management and Technology AG, Frankfurt,
Germany
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10:30
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Romanian
Urban e-Government. Digital Services and Digital Democracy in 165 Cities
Stoica Virgil and Andrei Ilas, "Al. I. Cuza"
University, Lasi, Romania
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Leading
and Communicating ICT-based Change in the Public Sector Approaching an
e-Government Project in a Swiss Federal Department from a Communicational
Perspective
Neuroni Alessia, Marianne Fraefel and Reinhard Riedl,
Bern University of Applied Sciences, Switzerland
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e-Tax
Services and Their Evolution: The Case of Slovenia
Decman Mitja and Maja Klun, University of ljubljana,
Slovenija EG-089
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Cross-National
Benchmarking of Local e-Government
Eixelsberger Wolfgang, University of Applied Sciences, Villach, Austria
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11:00
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Refreshments
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Refreshments
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Refreshments
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Refreshments
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Refreshments
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Room: CM100
Stream A: ICT
Issues
Chair: Nadine Lindemann
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Room: CM104
Stream B: ERP
Chair: Doug
Thomson
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Room: CM105
Stream C: Strategies
and Perspectives
Chair: Anthony
Meehan
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Room: CM106
Mini Track on e-Tax
and e-Revenue
Chairs: Margary Stapleton and David
O'Donnell
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11:30
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e-Government
and Organizational IT Adoption:The Case of the Barcelona City Council
Gasco Mila, Universitat Pompeu Fabra and Carlos E Jimenez, Information
Systems Service of the Department of Justice of the Autonomous Government
of Catalonia, Spain
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ERP
Evaluation in Healthcare Organisations: Results of an Empirical Study
Buccoliero Luca, Stefano Calciolari and Marta Marsilio,
Bocconi University, Milan, Italy
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An
e-Readiness Analysis for Economic and Social Opportunities in
KwaZulu-Natal, South Africa: A Perspective for Systems Development in
e-Government
Klopper Rembrandt, University of Kwa Zulu Natal and Sam Lubbe,
UNISA, Pretoria, South Africa
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From Ottawa to Lausanne:
Much Dne but More to Do
Collins Tom, University of
Limerick, Ireland
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12:00
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Observatories
of e-Government Practices: An Exploratory Study of Portals for the
Dissemination of Innovations and Practices in the Application of
Information and Communication Technologies in Government
de Souza Cesar Alexandre, Nicolau Reinhard, University of São
Paulo, Newton Vagner Diniz, CONIP Brazil and Roberto Agune, Governo do
Estado de São Paulo, Maria Luiza Pascale, FUNDAP, Brazil
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The
Alignment of the Information Technology’s Enterprise Resource
Planning Rollout Strategy with the Business Strategy in a Semi-Governmental
Organisation
Bopape Maishe, Sam Lubbe, UNISA, Pretoria and Rembrandt Klopper
University of Kwa Zulu Natal, South Africa
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e-Government
Evolution in EU Local Governments: A Comparative Perspective
Pina Vicente, Lourdes Torres
and Sonia Royo, University
of Zaragoza, Spain
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The
Irish Taxpayer: Analysis of Contact with Revenue
Cleary Duncan and Mary Dwyer,
Research Unit Revenue, Dublin,
Ireland
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12:30
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Performance
and IT Investment Intensity in RSA e-Governmental Departments – a Pilot
Study
Lubbe Sam, UNISA, Pretoria and Rembrandt Klopper, Univeristy
of Kwa Zulu Natal, South Africa
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From
Fragmented e-Government Projects Towards National Enterprise
Architecture Programs
Liimatainen Katja and Ville Seppänen, University of Jyväskylä, Finland
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Improving
Governmental Service Delivery: Dis-Intermediation and Re-Intermediation
Strategies for Multi-Channel Management
Jansen Marijn and Bram Klievink, Delft
University of Technology, The Netherlands
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Marketing
e-Government Applications - A Case Study of Ireland's
On-Line Taxation Platform
Corbett Mary, Irish Revenue Commissioners, Tralee, Conor Carroll,
University of Limerick,
Ireland
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13:00
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Lunch
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Lunch
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Lunch
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Lunch
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Lunch
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Room: CM100
Stream A: Measurement
and Evaluation
Chair: Mitja Decman
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Room: CM104
Stream B: Knowledge
Management and Innovation
Chair: Jenny Gilbert
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Room: CM105
Stream C: e-Voting
Chair:
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Room: CM106
Mini Track on e-Tax
and e-Revenue
Chairs: Margary Stapleton and David
O'Donnell
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14:00
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Measuring
and Evaluating e-Government in Europe
Shahin Jamal, Ecole Polytechnique Fédérale de Lausanne
/ University of Amsterdam,
Switzerland
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Business
Process Improvement in Organizational Design of e-Government Services
Aydinli Ömer Faruk, Sjaak Brinkkemper, Utrecht
University and Pascal Ravesteyn, University of Applied Science
Utrecht,The Netherlands
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Verification
and Maintenance of e-Voting Systems and Standards
Gibson Paul, Institut National des Télécommunications, Evry,
France and Margaret McGaley, National University of Ireland, Maynooth,
Ireland
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Public
Service Reform Through e-Government: A Case Study of 'e-Tax' in Japan
Chatfield Akemi, University of Wollongong, New South Wales,
Australia
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14:30
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Evaluation
Approach for Multi-Channel e-Government Services
Galal Edeen Galal Hassan and Manal Abdel-Kader Abdel-Fattah,
Faculty of computers and Informatics, Cairo,
Egypt
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Transformational
Government – A Conceptual Foundation for Innovation in Public
Administrations
Baacke Lars, René Fitterer, Tobias Mettler and
Peter Rohner, University of St. Gallen, Switzerland
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e-Voting
Implementation in Nigeria:
Prospects and Challenges
Ayo Charles and Uyinomen Ekong, Covenant University, Nigeria
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The
Challenges of Implementing Local e-Governance in Mauritius: Case of Revenue
Management System
Chittoo Hemant, Taruna Shalini Ramessur-Seenarain, Ramesh
Durbarry and Oupendranath Amoroo, University of Technology,
Mauritius
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15:00
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Room: CM3
Closing remarks reflecting on the issues raised during the conference
Led by the Progamme Chair, Panos Hahamis, University
of Westminster, UK
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15:15
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Close of
Conference
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Close of
Conference
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Close of Conference
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Close of
Conference
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Close of
Conference
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