8th European Conference on e-Government

Proceedings of
The 7^th European Conference on e-Government
held at Haagse Hogeschool, Den Haag, The Netherlands
21-22 June 2007

The proceedings of the above conference are now available to purchase in two formats, Book or CD-ROM:

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Paper Title	Author(s)	Page
Preface		v
Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs		vii
Biographies of contributing authors		ix
Government-to-Citizens Relationship: Evaluating the Quality of Information on Saudi Ministries’ Websites	Abdulmohsen Abanumy¹ and Pam Mayhew² ¹King Fahed Security College, Riyadh, Saudi Arabia ²University of East Anglia, Norwich, UK	1-8
Government of Sudan e-Government Initiative: Challenges and Opportunities	Mazin Abusin Government of Sudan, Khartoum, Sudan	9-14
An Intelligent Integrated e-Government Framework: The Case of Jordan	Ghazi Alkhatib¹, Emad Bataineh², Haider Fraihat³ and Zakaria Maamar² ¹Applied Science University, Amman, Jordan ²Zayed University, Dubai, UAE ³National Information Technology Center, Amman, Jordan	15-22
Model for Mobile and Ubiquitous e-Government	Ljupco Antovski and Marjan Gusev University Ss. Cyril and Methodius, Skopje, Macedonia	23-30
Turkish Local e-Governments: A Longitudinal Study	Aykut Arslan Marmara University, Istanbul, Turkey	31-42
e-Democracy in Australia: The Challenge of Evolving a Successful Model	Jenny Backhouse School of Information Technology and Electrical Engineering, Canberra, Australia	43-52
Trust and the Taxman: A Study of the Irish Revenue’s Website Service Quality	Frank Bannister¹ and Regina Connolly² ¹Trinity College, Dublin, Ireland ²Dublin City University, Ireland	52-62
Validation and Verification Issues in e-Voting	Orhan Cetinkaya and Deniz Cetinkaya ¹Middle East Technical University, Ankara, Turkey	63-70
The Role of Strategic Leadership in Driving Transformative e-Government: A Comparative Analysis of the Arab States in the Middle East	Akemi Takeoka Chatfield and Omar Al Hujran University of Wollongong, Australia	71-80
Small Communities: e-Vote Diffusion	Flavio Corradini, Eleonora Paganelli and Alberto Polzonetti University of Camerino, Italy	81-90
Business Rules and their use in an e-Government scenario	Flavio Corradini, Giorgia Meschini, Alberto Polzonetti and Oliviero Riganelli University of Camerino, Italy	91-100
Long Term Digital Archiving - Outsourcing or Doing it	Mitja Dečman University of Ljubljana, Slovenia	101-110
e-Government and Patterns of Innovation in the Public Sector	Martin De Saulles University of Brighton, UK	111-116
A Semiotic Analysis of Spanish Local e-Government Websites	José Esteves Instituto de Empresa Business School, Madrid, Spain	117-122
Belgif: Governmental Collaboration and Infrastructural Standards in Belgium	Alea Fairchild and Bruno de Vuyst Vesalius College, Vrije Universiteit Brussel	123-130
Evaluation of Web Service Composition Methods from a Multi-Actor Perspective	Ralph Feenstra, Marijn Janssen, and Rene Wagenaar Delft University of Technology, The Netherlands	131-142
Evaluation and Distribution of e-Government Services	Raoul Freeman California State University Dominguez Hills, CA, USA	143-148
Mypage and Borger.dk - A Case Study of two Government Service Web Portals	Karin Furuli¹ and Sigrun Kongsrud² ¹Sogn og Fjordane University College, Sogndal, Norway ²Norway.no, Leikanger, Norway	149-160
An e-Government Application for Integrated, Multi-Level Management of Large Scale Resources of the Greek Primary and Secondary Education	John Garofalakis^1,2, Andreas Koskeris¹ and Agoritsa Vopi¹ ¹Research Academic Computer Technology Institute Greece ²University of Patras, Patras, Greece	161-170
Media-Savvy Professionals: Intranets and Reinventing Government	Mary Griffiths University of Adelaide, Australia	171-180
An Architecture Employing Emerging Technologies for Knowledge Capture in Government Planning and Decision Systems	Kenneth Griggs and Rosemary Wild California Polytechnic State University, San Luis Obispo, CA, USA	181-188
Attaining Social Value From Electronic Government	Michael Grimsley¹ and Anthony Meehan² ¹Sheffield Hallam University, UK ²Department of Computing, The Open University, UK	189-200
Back-Office Implementation of e-Government - A Learning Process	Kerstin Grundén University West, Trollhättan, Sweden	201-208
The Transition to e-Government for Local Governments: A Conceptual Framework on Issues in Ict Implementation	Hajah Rugayah Hj Hashim, Rosmimah Mohd Roslin and Adnan Jamaludin University Technology Mara, Malaysia	209-218
The Results of a Scenario Building and Road Mapping Workshop for e-Government in 2020	Marijn Janssen, Anneke Huizer, Patrick van der Duin and René Wagenaar Delft University of Technology, the Netherlands	219-228
A new Model for Document Management in e-Government Systems Based on Hierarchical Process Folders	Raphael Kunis, Gudula Rünger and Michael Schwind Chemnitz University of Technology, Germany	229-240
Distribution-Collaboration Networks (DCN): A Systems-Based Model for Developing Collaborative e-Government Services	Konstadinos Kutsikos University of the Aegean Business School, Chios, Greece	241-250
e-Governance In Rural India: An Empirical Study	Ram Lal¹ and Abid Haleem^{2 1}Computer Services Centre, Indian Institute of Technology, Delhi, India ² Jamia Millia Islamia, India	251-258
Case Management for Establishing Breast Cancer Centres	Nadine Lindermann and Carlo Simon University of Koblenz, Germany	259-268
e-Voting: Same Pilots, Same Problems, Different Agendas	Mark Liptrott Edge Hill University, Ormskirk, UK	269-278
From Conception to Demise: Implications for Users of Information Systems in Changing a Parastatal in KwaZulu-Natal, South Africa	Sam Lubbe¹, Shawren Singh¹ and Guthrie Hall² ¹School of Computing, UNISA, South Africa ²School of IS&T, UKZN, South Africa	279-290
Using Habermas’s Theory of Communicative Action to Analyse ICT-enabled e-Participation in Korea	Hyeon-Suk Lyu The University of Manchester, UK	291-300
Creating Democratic Value in the Public Sphere Through e-Participation: Where is this Value?	Paul McCusker¹, David O’Donnell² and Honor Fagan³ ¹Letterkenny Institute of Technology, Ireland ²Intellectual Capital Research Institute of Ireland, Ireland ³National University of Ireland Maynooth, Ireland	301-308
Digitization and Political Accountability in the Netherlands and the USA: Convergence or Reproduction of Differences?	Albert Meijer Utrecht School of Governance, The Netherlands	309-320
e-Government as a Decision Support System to Improve Public Services Provision	Mario Mezzanzanica and Mirko Cesarini University of Milan Bicocca, Italy	321-328
Public Manager, Baudrillard and the Virtual Cow: Can simulation games influence citizen's attitude and behaviour vis-à-vis online public debate?	Hélène Michel¹ and Dominique Kreziak² ¹IREGE-Chambery Business School, France ²IREGE- University of Savoie, France	329-336
Electoral Ergonomic Guidelines to Solve the Interference of new Technologies and the Dangers of their Broader use in Computerised Voting	Gabriel Michel¹, Walter Cybis de Abreu² and Éric Brangier¹ ¹Université Paul Verlaine, ²Universidade Federal de Santa Catarina, Florianópolis, Brazil	337-348
Service Delivery- Simplifying tax Administration for Individuals and Business	Pat Molan Collector Generals Division, Revenue Commissioners, Limerick, Ireland	349-358
e-Business Models for use in e-Government for Developing Countries	Seyed Amin Mousavi, Elias Pimenidis and Hamid Jahankahni University of East London, UK	359-366
e-Participation in Israeli Local Governments: A Comparative Analysis	David Nachmias and Ayelet Rotem Interdisciplinary Centre, Herzeliya, Israel	367-374
An Analysis of e-Identity Organisational and Technological Solutions Within a Single European Information Space	Libor Neumann and Pavel Sekanina ANECT a.s Vídeňská, Czech Republic	375-384
Strengths and Weaknesses of the European Interoperability Framework Related to the Real Application of ICT in e-Government	Libor Neumann and Pavel Sekanina ANECT a.s Vídeňská, Czech Republic	385-394
e-Government Applications and its Effects on Public Service in Turkey	Yucel Ogurlu Istanbul Commerce University, Turkey	395-404
Process Modelling Towards e-Government – Visualisation of Process-Like Legal Regulations	Sebastian Olbrich¹ and Carlo Simon² ¹Phillips University of Marburg ²University of Koblenz, Germany	405-414
e-Government and the Joining-up of the Greek Public Sector	Dimitra Petrakaki, Niall Hayes and Lucas Introna Lancaster University Management School, UK	415-424
e-Mail in the Public Sector: Identifying and Managing the Risks	Gert van der Pijl¹ and Judith van Grimbergen² ¹Erasmus University, Rotterdam, The Netherlands ²Interpolis, The Netherlands	425-436
The use of ICT in e-Service Delivery and Effective Governance in South Africa	Moipone Florence Qhomane-Goliath University of the Free State-South Africa	437-442
10 Years of Confrontation Between French Internet Users and their Successive Governments	Olivier Ricou EPITA Research and Development Laboratory, Le Kremlin Bicêtre, France	443-450
Fair e-Government Strategies for Digital Illiterate Population	Olga Lopez Ríos and Miguel Lechuga Instituto Tecnológico y de Estudios Superiores de Monterrey, Mexico	451-458
Proposing a high-level Requirements Mapping Framework for Testing Implementation Compatibility in e-Government Projects	Ioannis Savvas¹, Elias Pimenidis² and Alexander Sideridis¹ ¹Agricultural University of Athens, Greece ²University of East London, UK	459-468
The Management of Citizen Identity in Electronic Government	Soroush Sedaghat¹, Josef Pieprzyk² and Philip Seltsikas³ ¹NSW Government, Sydney, Australia ²Macquarie University, Sydney, Australia ³The University of Sydney, Australia	469-480
Strategic e-Government Planning: Lessons from Direct Applications of Standard SISP Methodologies	Eric See-To¹ and Priscus Kiwango² ¹Lancaster University Management School, UK ²President's Office, Public Service Management, Tanzania	481-490
Democratization of Government Websites: Indicators and Comparing Perceptions of Citizens and Public Officials in Taiwan	Jing Shiang¹, Naiyi Hsiao² and Jin Lo² ¹Tunghai University, Taichung, Taiwan ²National Chengchi University, Taipei, Taiwan	491-500
Towards a Hypothetical e-Government Solution: A South African Perspective	Shawren Singh¹, Sam Lubbe¹, Goonasagree Naidoo², and Rembrandt Klopper³ ¹UNISA, Pretoria, South Africa ²University Cape Town, South Africa; ³UKZN, Durban, South Africa	501-510
Transport Direct - Project Lauren	Shane Snow Department for Transport, London, UK	511-518
Irish Parties in Cyberspace: An Analysis of Political Parties’ Websites and Online Campaigning in the Context of the 2007 General Elections	Maria Laura Sudulich Department of Political Science, Trinity College Dublin, Ireland	519-528
Review and Contrast of the French and German Approaches to e-Democracy	Sandra Vergnolle, Nadia Amin and Helene Pritchard University of Westminster, UK	529-538