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ECEG 2005
Home >> ECEG >> ECEG 2005 >> ECEG 05 Proceedings
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Proceedings of
The 5th European Conference on e-Government
held at University of Antwerp, Belgium on 16-17 June 2005

The proceedings of the conference are now available to purchase in two formats, Book or CD-ROM:

UK AND EUROPE: Cost for book, including post and packing is £30.00. Cost for CD, including post and packing, is £20.
REST OF THE WORLD: Cost for book, including post and packing is £35.00. Cost for CD, including post and packing, is £25.

The Contents of the Proceedings are shown below.

If you would like to download and read the Abstracts of the papers presented at the Conference, please click here
o order the Proceedings, please click here.


Paper Title






Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs



Biographies of contributing authors



e-Government at Community Level – An Empirical Investigation in the State of Hesse, Germany

Paul Alpar and Sylvia Becker
School of Business Administration and Economics, Philipps University at Marburg,Germany


e-Government beyond e-Administration. The Evolution of Municipal Area Environments Could Establish a Digital Framework of Confidence for Citizens

Leo G. Anthopoulos and Anastasios D. Manos
Aristotle University of Thessaloniki, Greece


The Effectiveness of e-Service in the Public Sector: A Local Government Perspective

Mehdi Asgarkhani
Faculty of Commerce, C.P.I.T., Christchurch, New Zealand


Designing a Robust e-Policing System for Developing Nations of the World

Charles Ayo, Aaron Atayero, Nicholas Ikhu-Omoregbe, and Oludayo Olugbara.
Covenant University, Canaanland, Ota, Nigeria


The Virtual Workspace: Telework, Disabilities and Public Policy

Paul Baker1, Alea Fairchild2,
1Institute of Technology, Atlanta, Georgia USA
2Vesalius College and Vrije Universiteit Brussel, Belgium


A Risk Assessment Framework for Electronic Voting

Frank Bannister
Trinity College, Dublin, Ireland


The Governance of Back Office Integration: Some Dutch Experiences

Victor Bekkers
Erasmus University Rotterdam, The Netherlands


e-Ombudsman: A Tool for Citizen Feedback on Policy Decisions

Lasse Berntzen
Vestfold University College, Faculty of Social Science, Tønsberg, Norway


Accessibility of Public e-Procurement Websites: Methodology and Empirical Evidence

Guiseppe Bruno1, Emilio Esposito1, Michele Mastroianni2, Daniela Vellutino3
1University of Naples Federico II, Italy, 2Second University of Naples, Italy, 3University of Salerno, Italy


The Movement to an Information Society: A Comparison of Australia and Other Leading Information Society Countries

John Byrne1, Bill Martin1, Hepu Deng1 and Edward Halpin2
School of Business IT, RMIT University, Melbourne, Australia
2School of Information Management, Leeds Metropolitan University, UK


Organizing e-Government for Small Local Government Organizations

Walter Castelnovo1 and Massimo Simonetta2
1Università dell’Insubria, Como, Italy, 2Ancitel Lombardia, Cologno Monzese, Italy


e-Democracy: A Solution for Disadvantaged Territories

Flavio Corradini, Eleonora Paganelli, Alberto Polzonetti,
University of Camerino, Italy


Effect of Government Modernisation on Visually Impaired Staff in the Irish Civil Service

Natasha Cray, Fidelma Cotter and Denise Leahy
Trinity College Dublin, Dublin, Ireland


e-Government and the Re-use of Public Sector Information

Martin De Saulles
University of Brighton, UK


Responsiveness of e-Government and the Case of Slovenia

Mitja Decman
University of Ljubljana, Faculty of Administration, Ljubljana, Slovenia


The Translation of e-Voting Technical Requirements Into Specific Legislation. A Study of Three Spanish Cases

Jordi Barrat Esteve
Constitutional Law Department / Universitat Rovira i Virgili, Spain


Reviewing Policy, Practice and Potential of e-Consultation in Northern Ireland and the Republic of Ireland – A European Case Study

G Honor Fagan1 Michael Murray1 and Paul McCusker2
1National Institute for Regional and Spatial Analysis at NUI, Ireland, 2Letterkenny Institute of Technology, Ireland


Stakeholder Governance: Towards A Holistic Approach to Managing e-Government

Leif Skiftenes Flak
Agder University College, School of Management, Kristiansand, Norway


Evaluation of NMS e-Services Environment Within the Context of Four Specific Socio-Economic Domains: Towards the Promotion of a few Best Practices for Improving e-Inclusion and e-Participation

Panagiotis Germanakos, Eleni Christodoulou and George Samaras
Computer Science Department, University of Cyprus, Cyprus


Successful Implementation of ICT Projects in Government

David Gichoya
Research School of Informatics, Loughborough University, UK


New Zealand’s Developing e-Democracy : People, Place, Culture, Difference

Dr. Mary Griffiths
Faculty of Arts and Social Sciences, University of Waikato, Hamilton, New Zealand


Financing e-Government: A Study of Issues, Models, and Funding Strategies

Kenneth A. Griggs, Rosemary Wild
Orfalea College of Business, California Polytechnic State University, San Luis Obispo, U.S.A.


e-Government in Greece: Opportunities for Improving the Efficiency and Effectiveness of Local Government

Panos Hahamis, Jennifer Iles and Mike Healy
Westminster Business School, University of Westminster, UK


Using e-Government to Improve the Quality of Local Authority Services

Mike Hart1 and Peter Byrne2
1University College, Winchester, UK,2Department, Winchester City Council, UK


e-Government, Public Policy and the Growth of Conditionality

Paul Henman
Social Policy Unit, University of Queensland, Brisbane, Australia


Towards Integrated Government: A Five Stage Architecture Model

Marijn Janssen and Anne Fleur van Veenstra
Delft University of Technology, The Netherlands


Not all the online political forums are futile: The case study of the “radical community

Raphael Kies
European University Institute, Florence, Italy


Product Classification and Description in Public e-Procurement: Are There Lessons to be Learned From Private e-Procurement?

Joerg Leukel1 and Gregory Maniatopoulos2
1University of Duisburg-Essen, Information Systems, Essen, Germany, 2University of Newcastle upon Tyne, UK


The Democratic Potential of South Korean e-Government: A Historical Institutionalist Perspective

Hyeon-Suk Lyu
The University of Manchester, UK


Transparent Government Inspections: Using the Internet to Strengthen Civic Competence

Albert Jacob Meijer
Utrecht School
of Governance


Consultation Cynicism: Whither e-Consultation?

Paul McCusker1, David O’Donnell2, Simon Stephens1 and Ann Marie Logue1
Letterkenny Institute of Technology, Port Road, Donegal County, Ireland, 2Intellectual Capital Research Institute of Ireland, Ballyagran, Ireland


On the Way to the Learning City? A Typology of Citizenship Management Using ICTs

Hélène Michel
ESC Chambéry - Université de Savoie, Chambéry, France


U.S. Wireless Policy Landscape in the Disabilities Context

Helena Mitchell, Paul M.A. Baker, and Alan Bakowski
Georgia Institute of Technology, Atlanta, Georgia, USA


From e-Gov to ‘we’-Gov – Social Inclusion, Government and ICT’s

Paul G. Nixon and Rajash Rawal
The Hague School of European Studies, The Hague University, The Netherlands


Determining Progress Towards e-Government: What are the Core Indicators?

Adegboyega Ojo , Tomasz Janowski and Elsa Estevez
United Nations University, Macao, China


Process modeling towards e-Government - A Systematic Guideline for Comparing Modeling Methods

Sebastian Olbrich
School of Business Administration and Economics, Philipps University at Marburg, Germany


Payment Procedures for Electronic Government Services

Key Pousttchi and Dietmar Wiedemann
University of Augsburg, Germany


A Roadmap for European Research in Learning and Knowledge Creation in e-Government

Jeremy Rose1 and Martin van Rossum2
1Aalborg University, Denmark, 2ELANET, Brussels, Belgium


Towards a Multi-measurement Platform of e-Government Projects and Services

Pierre Rossel and Matthias Finger
EPFL-CDM-MIR, Swiss Federal Institute of Technology, Lausanne, Switzerland


Reference Model based Process Performance Measurement – Enabler of an Efficient e-Government

Christian Seel and Christine Daun
German Research Center for Artificial Intelligence, Saarbruecken, Germany


Balanced e-Government Implementation

Kris Snijkers
Katholieke Universiteit Leuven, Belgium


GUIDE Open Identity Management Architecture Design – Key Contribution to the Further Advancement of e-Government Throughout Europe

Kamelia Stefanova1, Dorina Kabakchieva1.and Lia Borthwick2
1Centre for Information Society Technologies, Sofia University, Bulgaria, 2British Telecom, United Kingdom


Feasibility and Priority Study for Presenting Health Services over the Internet

Amir Talaei-Khoei1, Mohammad Kazem Akbari1, Mojtaba Talaei-Khoei2 and Anahita Hassanzade1
1Amirkabir University of Technology, Tehran, Iran, 2Mashhad University of Medical Sciences, Iran


e-Government and Interoperability

Efthimios Tambouris1 and Konstantinos Tarabanis2
1Center for Research and Technology Hellas (CERTH), Thessaloniki, Greece, 2University of Macedonia, Thessaloniki, Greece


A Preliminary Analysis of an e-Government Market Segmentation

Tim Turner, Andrea Schwager and Ahmed Imran
University of New South Wales, Australian Defence Forces Academy, Campbell, Australia


A Project on e-Government and e-Health: The Creation of an Epidemiological Data Warehouse On-line Exploiting the Workers Sickness Data

Marco Zanotelli1, 2, Diego Zamatteo2 and Giulio Giannetti2
1University of Milan, Italy , 2INPS - National Social Security Institute, Rome, Italy


The Impact of the ICTs on Local Power Relationships

Philipp Zimmermann1 and Matthias Finger2
1Institute of Economics & Tourism, University of Applied Sciences Valais, Sierre, Switzerland, 2Swiss Federal Institute of Technology EPFL, Lausanne, Switzerland


Single Transferable Vote (STV) and Voter Turnout in New Zealand Local Election 2004

Jacky Zvulun
University of Otago, New Zealand


Towards Electronic Governance – Gaining Evidence for a Paradigm Shift in Governance From Federated Identity Management

Thomas Zwahr, Pierre Rossel, Matthias Finger
College of Management of Technology, Lausanne


ASP implementation of ERP for the Macedonian Government: From fiction to reality

Mijalce Gjorgiev
University “Ss Cyril and Methodius”, Skopje, Macedonia


e-HRM: New Organizational Paradigms in the Public Italian Administration

Ginevra Gravili
Università degli Studi di Lecce- Italy


Practitioner paper

Maximising the Macroeconomic Benefits of e-Government

John Alexander
HISL Limited, Redditch, UK


The Transnational e-Government Agenda: Key Policy Issues for the European Union and its Member States

Manuel Baptista
GOPA-Cartermill, Brussels, Belgium


e-Governance as a Challenge for Knowledge Society

Jaro Berce,
The Institute for Prospective Technological Studies, Sevilla, Spain


e-Easy: The Internal Digital Divide - The Development of e-Government within Local Government

Peter Byrne
Winchester City Council, Hants, UK


A Computerized Performance Measurement System for City Administrations

Marcelo Costa
InfoQuality & Itautec, Goiania / GO, Brazil


eID: Identity Management in an Online World

Jerry Fishenden
National Technology Officer, Microsoft UK, London, UK


e-Government and e-Clustering – The Public Sector as a key Player in a Regional e-Cluster System

Ute Hansen
Bovenau Research, Bovenau, Germany


Transport Direct: Info-neutral e-Government

Miles Jackson, David Gott, Paul Drummond and Roger Slevin
Transport Direct team, Department for Transport, London, UK


Borsa Lavoro Lombardia: e-Gov Interoperability in the Labour Market

Alessandro Meinardi
Agenzia regionale per il Lavoro, Regione Lombardia, Milan, Italy


Implementing Major Change Initiatives and Securing Productivity Efficiency in a Revenue Office Through Imaginative Use of IT and Ensuring Staff ‘Buy in’ Through Non-hierarchical Project Group Dynamics

Pat Molan, Michael Gladney and Triona Doherty
Revenue Commissioners, Limerick, Ireland


e-Government, Interoperability and Innovation

Benoît Müller
Business Software Alliance, 1050 Brussels, Belgium


Open ICT e-Government Architecture as an Interoperability Framework

Libor Neumann1 and Pavel Benda2
1ANECT a.s., Praha, Czech Republic, 2ASD software s.r.o., Šumperk, Czech Republic


Distributed Authentication and Authorization in e-Government

Libor Neumann and Pavel Sekanina
ANECT a.s., Praha, Czech Republic


Practical Application of Biometrics for Security, Privacy and Convenience Within the UK Education Environment

Aine Ni Fhloinn
Inhouse Training, Dublin 6, Ireland


Identity Management for Large e-Government Populations

J.R. Reagan and Gordon Hannah
BearingPoint, Inc, McLean, USA


Addressing and Protecting Distributed Resources in e-Government Architectures Using Multiple Digital Identities

Alain Sandoz, Nicolas Haenni, Jean-René Eudes
Centre des technologies de l’information, Geneva, Switzerland


The Global Cross-Reference Data Base – A Tool for Information Logistics in e-Business

Helge G. Simonsen
Verdande AS, Drøbak, Norway



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