ICICKM Workshop

ICICKM 2017 – Pre Conference Workshops

14th International Conference on Intellectual Capital, Knowledge Management and Organizational Learning, 7th – 8th December 2017, Hong Kong

Wednesday 6th of December

Morning Session: 10:00 – 12:30

Evaluating knowledge initiatives: developing a strategic approach

Afternoon Session: 13:30-15:30

KM in the trenches - Lessons Learnt from KM projects

10:00 – 12:30

Evaluating knowledge initiatives: developing a strategic approach

Led by Dr. Linda Stoddart, Haute Ecole de Gestion: Columbia University (New York)

This workshop will provide an essential background and framework to undertake evaluations of knowledge initiatives. Participants will learn how to plan an evaluation, including how to handle key players, as well as interview techniques and communication approaches. The importance of determining concrete objectives of knowledge management and knowledge sharing programs and their impact will be discussed. The focus will be on:

  • Discussing examples of good practice
  • Reviewing the skills, competencies and responsibilities of knowledge management leadership positions;
  • Planning and managing the evaluation process;
  • Developing successful communication processes as part of an evaluation.
  • Learning how to plan and undertake an evaluation including developing and using a framework embracing the key concepts of knowledge management;
  • Developing strategic methods to determine the value of knowledge programs in different types of organizations both public and private.
  • Determining concrete objectives of knowledge management programs and their impact;
  • Identifying effective ways to communicate during the evaluation process.

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KM in the trenches - Lessons Learnt from KM projects

Led by Professor Eric Tsui, The Hong Kong Polytechnic University (KMIRC)

The workshop summarises the lessons learnt from nearly 200 cases of Knowledge Management journeys by Hong Kong and Asian enterprises.  Much of the data is gained through the extensive number of student, consultancy and research projects carried out or supervised by KMIRC staff at private companies, non-profit social services organizations and government departments.  The projects include KM readiness assessments, knowledge audit, strategy formulation, taxonomy design and maintenance, cultural assessment and organizational change, knowledge retention from near-retirees, requirements elicitation and selection of collaboration tools including portals, search engine assessments, configuration and continuous improvements, IC reporting and many more. The speaker will outline the challenges and their respective solutions, the theory-practice gap, as well as some easy “entry points” into KM. Other topics to be discussed will be:

  • Know the common pitfalls of KM projects and how to tackle them
  • Realise the gap between KM theories and KM practice
  • Outline the levels of maturity for an organsation’s KM journey
  • Easy “entry points” to launch KM projects
  • How to explore and exploit “zero-budget” KM

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Workshop Application details

These workshops will be on 6th of December 2017 at The Hong Kong Polytechnic University, Hong Kong

The attendance fee for each workshop is £30 for those attending ICICKM and £60 for those not attending the conference.

For more information about these workshops and to book a place please contact: